Astor Hotel (Xiamen SM City Plaza Houpu Metro Station Store)

Great hotel!

The location is good as it is just beside the metro station. The room I have stayed in is clean and the hotel offered the basic amenities that I needed. The staff were extremely friendly and helpful. As for the breakfast, the choice is limited and it is almost the same every day. Overall, if you are looking for a basic hotel room to stay, you can choose this hotel.

Very convenient locations close to many local foods and the metro station no.2 gate is in front of the hotel lobby. The staff very efficient and helpful. Will come back to stay next trip in November. Thabksto all the staff at reception and chambermaids. CBLim Singapore

Several issues occurred during my stay that I feel could’ve been easily resolved had their housekeeping team been more vigilant. For example, the cold water didnt work from the bathroom faucet, no toilet paper, hairdryer was broken, and window couldn’t close fully. These were resolved eventually by the staff, but took multiple requests to get them to fix one thing. Almost like I made a request and they immediately forgot. At least the property is right next to a subway station. That’s its saving grace.

酒店大廳很大，很亮堂，還有自助區，茶室等。前台小姐姐服務好，很耐心，他們酒店服務做的很不錯，會主動跟我們聊天介紹景點，服務很不錯👍；是我在其他酒店住感受不到服務，“回家的感覺”，每次出差都會選擇這家。客房阿姨房間打掃很乾凈。公交站就在旁邊，地鐵口就在面前。有夜市，小吃比較多。前台給我們推薦的景點很不錯，出遊很舒服。可以直接問前台。各項都很不錯，性價比高，這個價格值

酒店房間很好，設施齊全有小杜，大廳有茶室。前台辦理速度快，技能培訓的很不錯，會主動跟我們聊天介紹景點，服務很不錯👍；客房阿姨房間打掃很乾凈。周邊環境不錯，有夜市，前台給我們推薦的餐館很不錯，有問題或者想去的，可以直接問前台，他們還很不錯👍服務好；環境好；交通便利；設施設備齊全；衞生乾淨整潔。