Hotel Nikko Xiamen

充滿驚喜的酒店。門口幫忙放行李的小哥，入住登記的接待小葉，服務態度都非常好，很有耐心，很熱情周到，剛入住正好肚子餓了，大堂就有很多免費小吃，還有咖啡也很好喝，我吃了再入住的，走的時候早上還特意來喝了一杯咖啡。訂的房型也太滿意了，住得很舒服!

服務很好！

Hotel Nikko is right next to Xiamen International Exhibition centre. The room is clean and spacious. All staff were polite and very helpful. We had breakfast on 26th floor which is opened for guests stayed on executive floors, nice view but i was told the choice of food is not as much as the restaurant on 5th floor.

Clean room, very friendly staff, and only 5 mins walk to exhibition center. Excellent location.

Nice service.The room is very clean and views is fantastic NS.Long give me nice upgrade room.I will be back.

Great location! First time in Xiamen for busienss trip, just 7-8 mins walk to the exhibition hall. 5-stars service! I was received by Mrs. Mao and Ms. Eddy Yang who showed me their warm hospitality, made my stay at Nikko Xiamen unforgetable! Breakfast was ok, mainly Chinese style....

Pros: - We had some problems, however, the manager was very proactive in rectifying the issues and demonstrated great leadership skills in mentioning the need for staff training and overall was excellent - Good value and nice sea view from lounge - Andy was very helpful, proactive, spoke perfect English and provided exemplary customer service. It’s service like his that make a holiday away great. - The mature woman on the front door was prompt, courteous and very professional - Very clean room - Great service from the executive lounge staff and nice selection of food - Good gym - Executive lounge dinner is very nice and the breakfast is delicious! Let downs: - Check-in was unnecessarily burdensome - so we checked out the next day and the manager organised a better room rate at the Marriott (DO NOT go to the Marriott, it is horrible - instead we went to Kempinski - we highly recommend Kempinski or Nikko!) - There was no welcome fruit when we first arrived - Lower level room views will have obscured views (we were on the 20th) FYI: - If you book an executive room make sure that they take you go to the VIP room to be checked in, not the front desk. There is a marked difference between the two services!! Plus you paid for it and they have good snacks and drinks! - It helps if you speak some Chinese as most of the staff do not, or at least try to - you’ll notice the difference in service attitude

房間很乾凈，服務態度太好了吧。從下車到達酒店開始，行李會貼心的幫忙拿，check in 在貴賓接待處，還有茶歇可以隨時吃，還提供小盆友的洗漱用品，兩天早餐都去的很晚，但是服務員態度依舊超級温柔，最後一天還贈送了下午茶，小盆友想吃的冰淇淋本來沒有，後來也從別的地方特意取了過來，很感謝！服務態度真的太好了，“逼”我下次還來這裏住呀😊👍🏻👍🏻👍🏻👍🏻

這次五一節一家子自駕出行來廈門旅遊，選擇了離海邊很近的日航酒店，酒店環境幽雅，裝修大氣，服務很細緻，前台yoko ye很熱情，看到我帶孩子，就給我免費升級了房間，房間很大，海景視野很棒，有浴缸，很適合帶娃，住店期間還貼心的幫我預約了下午茶和延遲退房等，謝謝yoko ye的熱情服務!