Best Western Yokohama

Very clean place and just a few minutes walk from the closest train station. Slightly small but has everything you need in the room. Recommended place

Nice hotel in a busy area but quiet enough for the night. Recommended

Was clean Good value

お部屋は2人で泊まるにはコンパクトでしたが、 鶴見駅からもアクセスしやすく、近くにコンビニやドラッグストア、飲食店も多数あったので過ごしやすいホテルでした！

娘がひとり旅で利用しました。宿泊前までのスタッフさんとのやりとりはとてもありがたく、安心して現地入りしましたが、チェックイン後の対応が良くなくて、ホウレンソウがうまくいってないのかなと感じました。 外出後の再入場を拒否されてなかなか入れてもらえなかったことが残念だったとのことです。 ホテル内装などは普通だったみたいです。

立地が最高だった。 部屋は少し狭く感じたが2人なら十分な大きさではあった。フロントの雰囲気も良くてまた利用したいと思う

除了日本標準的小規格房間外其他都很棒。

For tourists it is close, maybe a quarter mile from JR and Tsurumi train station😀 Grocery store just up the same road😀 Food options close-by or farther out within easy walking distance😀 Check-In was easy and I anticipate check-out will be just as easy😀 Nice laundry area, three washers and dryers 😀 No folding table, they could have installed one on wall☹️ Older BW, but overall, kept clean and in good condition😀 Staff overall friendly, but much like Japanese, not engaging and communication is rough🤫 Was given 2 bottles of water when checking-in, which is BW standards😀 The one clerk who spoke English said to just ask for more each day. When we did, both times was told we needed to get out of vending machine😡 Room was NOT cleaned one day, We guess because we had don’t disturb sign on door till 10:10am until we left. They start their duties at 10am, I guess if they see sign at at that time, they pass you over for day😡 Three days, used coffee cups were not replaced😡 Overall, quiet around us for every night😀 Nice hot shower water with great pressure😀 TV is terrible, only CNN! Would be nice to at least have Japanese music channel😀 Beds were comfortable😀 No wash clothes, I was told they don’t use them here😳 We went out and bought our own bath Scrubby’s. Nice towels, you get two with two hand towels😬 No complementary coffee in the morning, that’s a first for us at BW😡 I hear good things about hot coffee vending machines here, put one in! Have breakfast for $1200 Yen I believe, did not try. We booked almost a month out, our room size was a large closet☹️ Simply had to walk sideways once you passed the bathroom door😡 Clothes had to be spread out on couch😡 Bathroom is SMALL☹️ The good news, we are discovering what Japan has to offer, so only in room to sleep🙄 Would I stay here again, “NO,” the amenities were just to week☹️ We are loyal BW guests and Diamond Select customers, we have come to expect a little more😬

房間很乾凈。但是狹窄的空間和浴室裏麪衹能容納一個人。工作人員非常友好。位置好，去火車站很方便。可以輕鬆愉快的步行去商場。酒店背面附近有一家清真餐廳供應南麪包和咖喱。酒店大堂的餐具室裏提供微波爐和熱水。