Clean room and nice staff. The check-in procedure was easy and they provide free water for all guests, which is nice. The hotel is in a pretty good area, close to tourist spots, but also on a quiet street. So I was able to sleep very good. Toilet is clean, doesn’t smell, and the water has pressure and is very hot. This hotel also provide power adaptor for EU and others.
I had a wonderful stay at Family Inn! The entire place was very clean, and the room was kept in excellent condition throughout my visit. The location is perfect—easy to get around, with convenient access to nearby attractions, shops, and restaurants.
The service was especially impressive. The staff were friendly, polite, and always ready to help with anything we needed. Check-in and check-out were smooth and hassle-free, which made the whole experience even better.
Amenities were simple but well-maintained, and everything in the room worked perfectly. I stayed with friends, and we all felt comfortable and welcomed.
The room was quite small, but you get what you pay for. The “hotel” is in an old building, you’ll have to walk up 2 floors to reach there, so beware if you have heavy luggage.
The check-in lady (Local Cantonese speaking aunty) was nice enough to rush-clean a room for me so I can early check in and even helped me fix the air conditioner remote even when she was having her lunch. The Putonghua speaking staff was so so.
The area is filled with restaurants and supermarkets, and also a bus stop is just a 2 minute walk away.
Fantastic find! Right in the heart of local eats and life. Very helpful and friendly staff. Lovely large room - be mindful sound carries as hardwood flooring throughout so if you have noisy neighbours you hear it. Can store luggage and water dispenser at reception.
Room Small but is good
Location Nice
Price ok cheap
Only have problem with bed so thin and hard not comfortable for sleap
Blancket to so thin
Towel use one time towel finis use trow oke but for me no
But overall hotel is good
here for Macau Tower Race and I was here in Macau alone for the first time. There are plenty of walking to do after alighting from the bus. It was not easy to locate and need the help of local to bring me to the actual premise. There are three hotel of this properties all in the same area so need to be very careful for future booking
It is a new and clean hotel. It is around 10min walking distance from Ruins of St Paul. Great location to visit main tourist attractions.
The rooms is spacy and amenities are clean.
The reception is welcoming and they soeak good English.
There is no heating but you can get an electric heater fan from the reception.
My room had windows that don’t open.
The room was really spacious and good for a family. The view was good, the rooms are clean. The location is really good and very easy to get taxis and transportation. The only downside is it only has 1 bathroom but everything else has been exceptional.
This trip to Macau gave me a whole new impression of the city. The colorful Portuguese-style architecture and the slow rhythm of the old town made me naturally slow down as I walked. At night, the streetlights, the glowing Eiffel Tower at The Parisian, and the forever-blue “sky” inside The Venetian added a dreamy touch to the experience. The food was full of surprises too—from warm Portuguese egg tarts to fragrant pork chop buns, every bite felt like leaving a little mark on this journey. It was a short trip, but filled with relaxation, healing moments, and the unique charm of Macau. I can’t wait to come back and discover more stories from this city.
[Positive]
- Corner room, City road view is ok. You can see people on the street. Sky view ok
- Quite small room but single stay is enough and bed is comfortable
- Variety TV channel
- Fast WIFI
- Even small, Ready to Bath Tub and fast hot water
- Even no automatic, it has bidet in toilet
- this hotel is much better than my expect.
[Negative]
- No robe
- Electronic charging takes time slow
- Water Faucet is holding on the wall. It’s uncomportable
- Hanging closets too high
- Not soundproofing
İyi
1223 yorum
9,0/10
Gecelik
24 €
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Tümünü görüntüle
8.5/10
YyramegevLocation is great if you’re planning to visit popular tourist spots. Cleanliness was well maintained too — the toilet was spotless.
However, the check-in experience was EXTREMELY DISAPPOINTING.
========== (TL;DR) Imagine you had to experience this after a 4 hours flight ==========
The young female receptionist I encountered on arrival handled things very poorly. She kept insisting she couldn’t find my booking, smiling the entire time as if it were a joke. Instead of checking properly herself, she kept handing me random printed bookings, one after another, asking me if any of them were mine. It honestly felt like I was doing her job.
If the names were even slightly similar to mine, I would understand. But she passed me almost every booking she had in her hands, including ones with clearly Japanese or ********* names that were nowhere close to mine. I even asked her, “So does that mean I’m supposed to sleep on the streets tonight?” Yet she still giggled, with zero sense of apology or urgency. It made me wonder if she had ever been trained in basic customer service or professional ethics.
Eventually, she finally handed me the correct booking with my name. But even then, after I confirmed it was mine, she said, “I gave you this earlier and you said it wasn’t yours.”
Like… excuse me? You’ve been passing me completely unrelated bookings the whole time?!
I initially wanted to rate the service 1 star, but I added one more because the hotel cleaner left a good impression, the cleaner auntie was polite and attentive.
================================================================================
Facilities:
The TV in my room was broken, so I’m guessing it was just for decoration. Ventilation also seemed poorly designed. Despite booking a non-smoking room, I was woken up early in the morning by cigarette smoke seeping in from outside my door. Not recommended for light sleepers either, as the soundproofing is weak. I could clearly hear people talking outside, though I’m not sure if they were in the corridor or inside another room.
MMisafir KullanıcıCertainly, here's a hotel review without mentioning the hotel's name or the city:
---
**Rating: 4.5/5**
I recently had the pleasure of staying at a wonderful hotel in China, and I must say it was an exceptional experience from start to finish.
**Location:**
The hotel is conveniently located in a vibrant area, just a short walk from major attractions. The surrounding area is bustling with shops, restaurants, and cultural sites, making it an ideal spot for tourists.
**Rooms:**
The rooms were spacious, elegantly decorated, and equipped with all the modern amenities one could need. The bed was incredibly comfortable, and the view from the window was breathtaking. The housekeeping staff did an excellent job of keeping everything spotless.
**Service:**
The service at this hotel was outstanding. The staff were courteous, professional, and always ready to assist with any request. Check-in and check-out were swift and efficient, and the concierge provided valuable recommendations for exploring the area.
**Dining:**
The hotel’s restaurant offered a wide variety of delicious Chinese and international dishes. The breakfast buffet was particularly impressive, featuring everything from traditional dim sum to Western favorites. The quality of the food and the service in the restaurant were top-notch.
**Facilities:**
The hotel boasts a range of excellent facilities, including a well-equipped fitness center, a relaxing spa, and a beautiful indoor pool. The conference rooms and business center were also very well-maintained and convenient for business travelers.
**Overall:**
My stay at this hotel was nothing short of fantastic. The combination of luxurious accommodations, superb service, and an unbeatable location makes it a perfect choice for anyone visiting. I highly recommend it and look forward to my next visit.
---
SStef94Clean room and nice staff. The check-in procedure was easy and they provide free water for all guests, which is nice. The hotel is in a pretty good area, close to tourist spots, but also on a quiet street. So I was able to sleep very good. Toilet is clean, doesn’t smell, and the water has pressure and is very hot. This hotel also provide power adaptor for EU and others.
MMisafir KullanıcıFantastic find! Right in the heart of local eats and life. Very helpful and friendly staff. Lovely large room - be mindful sound carries as hardwood flooring throughout so if you have noisy neighbours you hear it. Can store luggage and water dispenser at reception.
Zzlah.dejourneyThe hotel is conveniently located near many popular sightseeing spots, including Senado Square, the Ruins of St. Paul’s, Macau Cathedral, St. Dominic’s Church, and the Museum of Macau, all within easy walking distance. However, it is situated on a sloping uphill street, so taking a bus with luggage can be difficult, and taxis rarely pass by the hotel. You need to walk down the hill to the roadside to catch a cab. The front desk staff were helpful when we asked for assistance in booking a taxi, but getting one was not easy. In the end, we had to carry our luggage down the hill and walk through several streets to catch a cab.
The room is quite spacious, but a bit dated, and the window lock was broken.
CchichiflamesThe hotel is very easy to find. It is by the road and near bus stations. However during my stay the wifi was horrible and it was very annoying. The staff tried their best. I'm sure they've fixed the issue by now.
MMisafir KullanıcıIt is a new and clean hotel. It is around 10min walking distance from Ruins of St Paul. Great location to visit main tourist attractions.
The rooms is spacy and amenities are clean.
The reception is welcoming and they soeak good English.
There is no heating but you can get an electric heater fan from the reception.
My room had windows that don’t open.
MMisafir KullanıcıThis is the perfect hotel for non-casino travelers like me. It’s as close as it can be to the historical center, very clean, spacious and most importantly cozy room (other hotels had cold tiles instead of nice carpet). I want to say that the receptionist at night (Unfortunately I didn’t write his name down) was extremely helpful and KIND. He not only answered my questions, but even told me about history of the city, gave me advice how to experience food and drinks on a budget, even encouraged me in my dreams to study at HKU. I was sorry he wasn’t at the reception when I came back from my night walk anymore. If his boss is reading this, give this man a raise, he is doing great job. When I come to Macao again, I will, without doubt, choose this nice boutique hotel and I will recommend it to all my friends. The pic is a screenshot from video, so it looks shaky. Room was very cozy.
MMr. LeafVery nice and clean accomodation. Very surprising because the lobby staff assistant informed me that there would be free upgrade for my units. Free breakfasts and extra room expansion. Great resting experience.
MMisafir KullanıcıThe hotel is a walking distance from Senado Square and the Grand Lisboa Hotel is just down the road. The area around the Macao tower can be reached on foot, too. There are a few bus stops just around the corner. There is a 24h/7 supermarket just by it. The staff was friendly and helpful. There is an air-purifier machine in the room, mini fridge, kettle, complimentary bottles of water, toiletries, my kids liked the body wash provided. It was a pleasant stay.
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