We had an absolutely wonderful stay at this hotel. From the moment we arrived, everything about the check-in experience was smooth and professional.
Special thanks to Hiro, who assisted us during check-in. He was extremely professional, spoke excellent English, and gave us a very clear and thorough explanation about the hotel facilities and our room. His service made us feel very welcome and comfortable right away.
The room was beautiful, clean, and well prepared, and all the facilities were exactly as described. Honestly, everything about this hotel - from the service to the atmosphere - was close to perfect.
This was one of the best hotel check-in experiences we've had. We would definitely stay here again and highly recommend this hotel to others.
Excellent hotel for a family stay. The room was clean, spacious, and very comfortable, making it easy to relax with children. The staff were friendly and attentive, always ready to help.
The location was convenient, and the overall atmosphere felt safe and family-friendly. Great value for a comfortable and enjoyable family trip. Highly recommended.
I wanted to get a hotel away from the city centre but near enough to head down. Glad to have found and stayed at Hotel Hewitt Koshien. Very near to Koshien train station and there’s a mall between the station and hotel. There’s also laundromat in the hotel (3 washer + dryer machines).
Hotel in-room amenities are more than sufficient and the service team can make up room daily upon request.
Hanshin Koshien stadium is also nearby where you can check out the museum too!
There’s also a Lawson outside the train station if you want to get drinks and snacks. Starbucks too for coffee!
There’s also a nice park around 2km away and I head down for my morning jog. Nice scenery and fresh air!
Kita Ward,Kobe OtelleriZiyaretçilerin %39.3 kadarı bu bölgeyi tercih ediyor
MMairy2025.11.19
Our stay in this hotel was great! I wish we stayed here longer than one evening.
Our traditional Japanese room was very spacious and had two separate toilet rooms attached as well as a bathroom. The view from our room was amazing! And sitting area before the huge windows even had a massage chair and a vanity. The shoji doors showed some signs of wear but everything were very clean.
Our kaiseki dinner was spectacular and incredibly tasty. But I wish there were some instructions for foreigners how to enjoy it properly. Our server didn't speak English and we didn't speak Japanese so there was a minor misunderstanding but everything was resolved 😅
I'm definitely a fan of such kind of a meal now!
We visited all the hot springs that are available in this hotel and it's sister hotel across the river. I liked the silver indoor spring in our hotel and gold outdoor spring in sister-hotel the most. Hot springs are closed after 24:00. And open from 6:00 to 9:00 nest morning. Unfortunately they are closed from 9:00 to 12:00(check out time) which make it impossible to enjoy them in the morning for those who prefer to sleep in((
Would definitely reccommend the stay for relaxing and luxurious experience.
Bathrooms are the 90's type but overall rooms are clean. Love the shuttle service to Sannoomiya very frequent and convenient to go into the city instead of taking the trains. Front desk helped us to book for a taxi to the airport limousine area and it was Japanese punctuality. Overall pretty nice and decent place might come here again. Lastly the hotel is located next to the Convention Centre so if you have an event there this place is just perfect.
Please book this hotel if you go to Kinosaki Onsen!
The staff was really amazing. They were all super friendly and nice and always put so much effort in making our stay enjoyable. Big thanks to Kairi for explaining everything so well and always being patient with us. Also thanks to Tomoki for the great service. We loved our stay there so much we would love to come back here again when we visit Japan again! Also loved the town itsself and all the Onsen.
The hotel itsself also gives you public Onsen as well as private ones that you can book in advance. They were amazing too. The food included in our Halfboard was also amazing! Loved everything here! Garden view from our room was so relaxing and great as well!
TThe Travel HunterA wonderful stay at Hotel Okura Kobe. The room was large and very clean, with three comfortable beds that made it ideal for families. The natural light and view added to the relaxing atmosphere. Staff were friendly, attentive and made everything smooth from check in to check out. A truly comfortable and enjoyable stay in Kobe.
MMisafir KullanıcıВеликолепное место в целом. Рекомендуем к посещению. Вышла замечательная прогулка от станции до отеля, на месте максимально вежливо встретили, все рассказали и показали. Проводили в номер, рассказали о порядке. Брали традиционный номер с футонами, вид из окна просто потрясающий. Онсен включает два источника, удобную зону раздевалок, массажных кресел, сауну и бассейн с холодной водой. Выдают фрипассы во 7 общественных бань деревни. Имеется шатл, который возит по точкам для прогулок. Цены не завышены. Завтрак на шведском столе был прекрасный. Остались очень довольны, хотелось бы вернуться сюда ещё!
MMairyOur stay in this hotel was great! I wish we stayed here longer than one evening.
Our traditional Japanese room was very spacious and had two separate toilet rooms attached as well as a bathroom. The view from our room was amazing! And sitting area before the huge windows even had a massage chair and a vanity. The shoji doors showed some signs of wear but everything were very clean.
Our kaiseki dinner was spectacular and incredibly tasty. But I wish there were some instructions for foreigners how to enjoy it properly. Our server didn't speak English and we didn't speak Japanese so there was a minor misunderstanding but everything was resolved 😅
I'm definitely a fan of such kind of a meal now!
We visited all the hot springs that are available in this hotel and it's sister hotel across the river. I liked the silver indoor spring in our hotel and gold outdoor spring in sister-hotel the most. Hot springs are closed after 24:00. And open from 6:00 to 9:00 nest morning. Unfortunately they are closed from 9:00 to 12:00(check out time) which make it impossible to enjoy them in the morning for those who prefer to sleep in((
Would definitely reccommend the stay for relaxing and luxurious experience.
MMariia_Мы путешествовали компанией из 5 человек, оставались на одну ночь в одном общем номере с ужином и завтраком. Сотрудники рекана помогали по всем вопросам нам во время всего проживания, а также с тяжелым багажом. В стоимость входит также пропуск во все онсены на территории городка.
Номер очень уютный и чистый
Спасибо большое за такой чудесный отдых!
MMisafir KullanıcıGood and valuable Ryokan experience, they provide shutter services too. Staff are friendly but they do not provide services after 9pm. Did not manage to ask for extra pillow as the front desk are closed in the night. The coffee and drink at the lounge are close at night too. Overall a good experience and worth the price.
MMisafir KullanıcıThe hotel is worth the price and quality. The location is good, the service is good, the facilities are complete. It is a hotel that is guaranteed with awards and is well-known by people in the area, making it easy to call a car and travel very conveniently.
MMisafir KullanıcıBathrooms are the 90's type but overall rooms are clean. Love the shuttle service to Sannoomiya very frequent and convenient to go into the city instead of taking the trains. Front desk helped us to book for a taxi to the airport limousine area and it was Japanese punctuality. Overall pretty nice and decent place might come here again. Lastly the hotel is located next to the Convention Centre so if you have an event there this place is just perfect.
JJp0616Please book this hotel if you go to Kinosaki Onsen!
The staff was really amazing. They were all super friendly and nice and always put so much effort in making our stay enjoyable. Big thanks to Kairi for explaining everything so well and always being patient with us. Also thanks to Tomoki for the great service. We loved our stay there so much we would love to come back here again when we visit Japan again! Also loved the town itsself and all the Onsen.
The hotel itsself also gives you public Onsen as well as private ones that you can book in advance. They were amazing too. The food included in our Halfboard was also amazing! Loved everything here! Garden view from our room was so relaxing and great as well!
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