I wanted to stay somewhere near the Sapporo Station because I planned to join the day-tour to Biei and I also needed to take the train to Otaru, so the location of the hotel was pretty good although there were a few more hotels that were a bit closer to the Sapporo Station. Still, every staff was friendly and helpful, and the room was big enough to keep 2 suitcases open, which I personally liked the most. Also, this hotel is known for its delicious breakfast and it was even better that a buffet style and a Japanese style are served, which I enjoyed a lot as I stayed for 4 nights. Lastly, although it takes about an hour and a half to get to the airport, you have an option to take the bus to the airport from the hotel. Unless you are planning to stay somewhere near Susukino, this hotel can be the one great choice.
The hotel has seven types of mineral onsen baths that come from hot springs in Jigokudani. The hotel facilities and amenities are great. And it has a big duty free shop for getting biscuits and souvenirs from Noboribetsu. The nearby town has many eateries too. The hotel is within walking distance to Jigokudani - He’ll Valley.
We got a Japanese type room for 5 persons in the new annex 16th floor. It has a nice view of the mountain. The room is a little old but clean. The corridor on the 16th floor is a little dark. The room door is quite hard to open as you need to turn the key and push the heavy door to open it. They provided a gum tape so we can stick bugs that flew into the room. The dinner place on the 1st floor is huge but since it was crowded due to the public holiday, it took us about 30mins to line up before getting seated. It would be wise to check with the staff what time is the best to avoid congestion.
Far more convenient than the Westin although the rooms are standard Japanese 4 star style. The room is only cleaned every 4 days but they empty the trash daily. Direct ski in ski out (unlike the Westin which is only connected by Monorail to ski in/ski out) and lots of cute little baby slopes to play with for kids below 4. Private instructors charge 10-15k per hour
Perfect. Free Shuttle van provided from JR station to hotel. Quiet location. Good place for ski. Good staff, Clean Japanese style room and nice dinner.
Overall, everything that doesn't concern your room and food is pretty nice - the location is good, the view is fantastic, the lounge is spectacular. However when it gets to service and your room, it is poor. As you can see on the photos, the room is old and there is mould left there. The staff do not take notice even when I asked for a change of room. Furthermore, the drainage will smell in your bathroom. The wifi is also poor and you get faint signal not just in your room but also in the restaurant.
The service overall was poor, with the service during the buffet very mixed, with a combination of junior staff guiding you to wrong places and the manager ordering you about without a level of courtesy.
This is a place to visit once, and not go back. There are others along the lake that are worth trying out.
The experience was great. The location of the hotel is super convenient for family like ourselves. It takes little time to access both Annapuri and Hirafu. We didn't have enough time to try the slopes at Niseko Village though. The hotel is clean, and sufficient, since we spend most of the time in town / on slopes. The hotel staff is friendly and helpful and make sure the information we got from them are accurate. I think this is very important. The hotel has its own hot spring and spa facilities which are bonus. It gives us a chance to relax after hitting the slopes for all day. Breakfast was great, variety was extensive, but it gets a little boring after 5 days eating the same food. The flavors were great and spot on though, no complains on the taste-side.
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9.2/10
Harika
AAnonim KullanıcıLet say this hotel is one of the best hotels I've experienced in Japan. Big room and big bathtub. Many choices of restaurants, especially, for breakfast. This hotel has the peaceful lobby and peaceful music where we can see the view of foggy and snow.
MMisafir KullanıcıWe got a Japanese type room for 5 persons in the new annex 16th floor. It has a nice view of the mountain. The room is a little old but clean. The corridor on the 16th floor is a little dark. The room door is quite hard to open as you need to turn the key and push the heavy door to open it. They provided a gum tape so we can stick bugs that flew into the room. The dinner place on the 1st floor is huge but since it was crowded due to the public holiday, it took us about 30mins to line up before getting seated. It would be wise to check with the staff what time is the best to avoid congestion.
MMisafir KullanıcıI wanted to stay somewhere near the Sapporo Station because I planned to join the day-tour to Biei and I also needed to take the train to Otaru, so the location of the hotel was pretty good although there were a few more hotels that were a bit closer to the Sapporo Station. Still, every staff was friendly and helpful, and the room was big enough to keep 2 suitcases open, which I personally liked the most. Also, this hotel is known for its delicious breakfast and it was even better that a buffet style and a Japanese style are served, which I enjoyed a lot as I stayed for 4 nights. Lastly, although it takes about an hour and a half to get to the airport, you have an option to take the bus to the airport from the hotel. Unless you are planning to stay somewhere near Susukino, this hotel can be the one great choice.
WWKLee42The hotel has seven types of mineral onsen baths that come from hot springs in Jigokudani. The hotel facilities and amenities are great. And it has a big duty free shop for getting biscuits and souvenirs from Noboribetsu. The nearby town has many eateries too. The hotel is within walking distance to Jigokudani - He’ll Valley.
AAsiaFamTravelsFar more convenient than the Westin although the rooms are standard Japanese 4 star style. The room is only cleaned every 4 days but they empty the trash daily. Direct ski in ski out (unlike the Westin which is only connected by Monorail to ski in/ski out) and lots of cute little baby slopes to play with for kids below 4. Private instructors charge 10-15k per hour
MMisafir KullanıcıFantastic Onsen hotel..located on the hill top, all rooms assigned overlooking into the OKHOTSK SEA, with huge room and shower room are separated from the WC.
The hotel provide a shuttle bus from UTORO ONSEN BUS TERMINAL and will pick up guests from here.
Another good point is,there is a Airport Bus Liner which comes direct to the hotel to pick guestyfor drop off at Shiretoko Shari Bus terminal enroute to Mambabetsu Airport.
The breakfast is really yummy with lots of spread however the buffet dinner is average and the same spread for the two nites I stayed.
Where else the ONSEN, I would give a 4/5.
Another good point to note is those coming by train to Shiretoko Shari station, opposite is the Shari Bus terminal which provides transer to the UTORO ONSEN BUS TERMINAL.in about 50 mins.
Overall Shireto Daiichi Hotel is a big luxurious hotel and they provide shuttle for onwards bus transfer to the SHIRETOKO NATURE PARK which is so beautiful to wander out to seek nature's awesomeness.
MMisafir KullanıcıHotel includes dinner and breakfast. Dining is at the ”food hall”, buffet style. Not including the study drinks yen 350. There is a kids corner on the right when entering the cashier counter. The room was on. Japanese style. Maybe due to the environment, the room looks tired. All mental parts were badly rushed in toilet. Car parking is behind the hotel up the hill. Walking to the hell valley is a good 10-15 walk up hill. Could just drive up and park for yen 500.
Overall the place was OK, just old feeling
MMisafir KullanıcıIt might have not been clearly mentioned but there is no air-conditioning provided, only central heating. During my time there, weather was cold out so the room only had 3 levels, low heat, medium heat and high heat. There is no way to sleep in those conditions and it took me a while to realize because the receptionist on the help desk phone did not speak English, so I went down to the lobby past midnight to ask the only staff available. Through some help on google translate and his hand gestures, I was told that I had to leave my windows open to let cold air into the room. This was not explained at any point during the check-in so I guess that's the downside for foreigners wanting to stay here. There's also a hot spring tax you have to pay when you check out. All things considered Jozankei is not a big town so everything is accessible and the hotel is generally comfortable otherwise.
MMichele KokThe experience was great. The location of the hotel is super convenient for family like ourselves. It takes little time to access both Annapuri and Hirafu. We didn't have enough time to try the slopes at Niseko Village though. The hotel is clean, and sufficient, since we spend most of the time in town / on slopes. The hotel staff is friendly and helpful and make sure the information we got from them are accurate. I think this is very important. The hotel has its own hot spring and spa facilities which are bonus. It gives us a chance to relax after hitting the slopes for all day. Breakfast was great, variety was extensive, but it gets a little boring after 5 days eating the same food. The flavors were great and spot on though, no complains on the taste-side.
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