Nagano ili, Japonya İçindeki Kaplıcalı Otelleri

We stayed in the hotel for one week. We like the hotel a lot. - Staff are nice and helpful, especially a passionate guy at the front desk. They helped us book restaurants and deal with toll payment. - Breakfast is great. We haven’t felt bored after one week given many varieties. Especially they have “today’s special”, different omelette every day. We like the wasabi cheese omelette. On the other hand, dinner buffet was ordinary. Food became cold. With the same price, we had a nice 7-course French dinner in a nearby restaurant. - Room is nice and clean, although a bit small. Bed is comfortable with different pillows. We have some difficulty to allocate our big suitcase in the room without block the way. However, we noticed poor management for laundry room and emergency cases. - There are only two washing machines. Some people put clothes on washing machines or nearby for queuing. We waited in-person for 15min several times, but someone claimed they came earlier, or said they need to add additional time for dry. We had to wait until midnight to do laundry. - Nice onsen, but poor emergency handling. One day I heard voices from speaker for ＞15min during shower, and then realized it was from a cell phone when I was in indoor bath pool. A lady with black glasses was using the phone in the pool (not sure if taking photos or videos)! I felt very uncomfortable and went to the outdoor onsen. But she came to outdoor onsen shortly. I went back to indoor onsen, and saw the phone on a chair beside the indoor onsen. Another guest also expressed her concern to me. I called emergency phone in changing room, said three times “someone is using cell phone in bathing area, please send a female staff asap”. Unfortunately the guy who answered the call does not understand English. 5mins later he came to the door of changing room, asking who called SOS. I told him again, and he finally understood, but did nothing except asked my room number. After we checked out the next day, the guy saw me and told me in Japanese that “sorry,but we will improve in future” (showed English translation to me). I was very disappointed. 1) Why did the hotel ask a guy who doesn’t understand English to take care of female onsen? What if someone fainted? 2) No actions were taken after I reported issue. No one came to stop the issue, no one checked whether inappropriate photos/videos were taken. Whole staff are nice, the hotel is poorly managed in some places.

The rooms are spacious and clean. The furniture may be dated, but it retains the authenticity of the Japanese vibe. The room view faces a mountain. The hotel also provides complimentary snacks and alcohol btw 9am to 11pm. Suitable for people who drive a car. Recommended if you prefer a peaceful and calm location.

It is an old classic hotel. Room is big, but bed is small (＜1m). Sometimes it is hard to find a staff who can speak fluent English. Breakfast is good, but lunch is overpriced. It is a ski-in-ski-out hotel for Cortina, so it is convenient if you stay in hotel for whole day. But road condition can be terrible in snow days. Many cars cannot get onto the slopes to the hotel from main road even equipped with snow tires.

Location is good if you like to shop at the outlet.  House keeping staff are good and polity.   They provide shuttle bus going and picking up from the train station, it is only 2times per hour, it takes about 10 mins (walking fast).   Onsen in the hotel is wonderful….clean and the staff are attentive.

The room was large and we could see the suwa lake. The beddings were prepared by staffs and breakfast was also good. We could also enjoy the onsen downstairs. Also they let us check out an hour later. Perfect experience

Right across Lake Suwa and walking distance to Kamisuwa station. Hotel compound was big. Loved the zen garden. Staff were extremely kind and helpful. Enjoyed the free outdoors foot bath, and the indoor onsen was huge. Wonderful stay overall. Do note that single rooms do not have lake views.

Lovely hotel and onsen experience. Dinner and breakfast are Japanese gourmet. Enjoyed overall. Definitely want to come back.

■มีรถรับส่งฟรี จาก Matsumoto Sta.＞＞โรงแรม 16.00/17.00 ออกจากสถานีเดินไปทางขวารอรถแถวๆหน้าสถานีตำรวจ รถจะมีป้าย Shoho ติดอยู่ จากโรงแรม＞＞Matsumoto Sta. 9.00/10.00 ถ้าจะแวะลงแถวๆปราสาท บอกคุณลุงคนขับได้ เค้าจอดให้ลงระหว่างทางก่อนถึงสถานีได้ ■ก่อนเช็คอินเราไป Kamikochi ก่อน ตอนเช้าก็เอากระเป๋าไปฝากไว้ที่โรงแรม Ace Inn เค้าเป็นเครือเดียวกัน จะได้ป้ายเลขมาเพื่อเอาไว้รับกระเป๋าที่ Shoho ได้เลย / หลังเช็คเอ้าท์เราจะไปเที่ยวในเมืองก่อนกลับ ก็ฝากกระเป๋าไว้ที่ Shoho เค้าจะส่งไปให้เรารับได้ที่ Ace Inn ■มีเครื่องดื่มให้ฟรีตั้งแต่ 15.00-20.00 ชากาแฟน้ำผลไม้เบียร์ / มี Welcome Drink เป็นชาและผักดอง 3 อย่าง ■ออนเซ็นที่เป็น Panorama View สลับเวลากันระหว่างชายหญิง / อีกออนเซ็นแยกชายหญิงใช้เวลาเดียวกัน

My stay at this ryokan in Shibu Onsen was an unforgettable experience! From the moment we arrived, the hospitality was impeccable. The ryokan features private onsen that can be booked in advance, offering an intimate and serene experience. Soaking in the warm, mineral-rich waters while gazing at the surrounding natural beauty was a highlight of the trip. The ryokan’s free shuttle service made exploring the area incredibly convenient. We were easily transported to the iconic Snow Monkey Park, the nearby train station, and other local attractions, which added to the seamless experience. The dining experience was nothing short of spectacular. Both private breakfast and dinner were served in a tranquil setting, with beautifully prepared dishes showcasing the best of seasonal and local ingredients. The flavors were authentic and delicious,

酒店還是很不錯的，周圍環境非常棒！早餐服務泳池及房間衞生等對得起這個價格，價格不貴的哦！絕對的物有所值！