Nagano ili, Japonya İçindeki Kaplıcalı Otelleri

Vay canına!! Ne gizli bir hazine. Bu otel küçük ama muhteşemdi!! Pahalı ama ödediğinizin karşılığını fazlasıyla alıyorsunuz! Omachi'de saklı olan bu otel, kayak parklarına gitmek isteyenlere ücretsiz servis otobüsü sunuyor. Personel çok cana yakındı ve servis çok iyiydi!! Yemekler muhteşemdi, özellikle ara öğünler ve akşam yemekleri için açık büfeyi tavsiye ederim, her şey vardı! Bayanlar için özel bir onsen (kaplıca) olması da mahremiyetlerini gösteriyordu. Spor salonu, çocuk oyun odası ve kapalı havuz da vardı. Liste uzayıp gidiyor! Çok teşekkürler!!

大変満足な滞在でした。 諏訪の飲み歩きイベントの為に予約しました。 まず午前中到着でも、駐車場を使わせていただけたこと。駅前で、イベント会場にも、晩御飯を購入できるスーパーにも歩いて移動できたこと。 小さいけれど、温泉がついていて、リラックスできたこと。 何より、スタッフの方の行き届いた心遣いに感心しました。例えば、チェックアウト後、別の部屋をお掃除していらっしゃったスタッフの方が、私たちのためにエレベーターを呼んでくださり、丁寧に見送ってくださいました。 最近、令和的なホテルスタッフの方が多く、挨拶が返ってこなかったり客より先にエレベーターに乗ったり、鉢合わせた出入り口で客より先に入ってきたりするのに戸惑うことが多かったので、ホッとしました。 施設は新しくはないですが、掃除も行き届き、スマホの充電コードも部屋にあるなど、訪れる人が過ごしやすいように整えようという気遣いを感じました。 また、諏訪に行くときは必ずお世話になります。 ありがとうございました。

Nice hotel with beautiful hot springs. Both dinner and breakfast were great, although quite a lot of people. Also, it’s a family hotel, so if you don’t like being surrounded by children, cannot recommend.

Location: Near to Karuizawa train station (approximately 15 min walk to hotel west) and 10min walk to shopping mall. 5 min shuttle bus to reach ski area. Room: Clean and comfortable. But the bath powder is like toilet detergent scent. Amenities: there is Family mart operates until 11pm in hotel west. Service: Front desk lady can’t really speak English and hard to communicate. The man at cloakroom is unfriendly. Shuttle bus service: Shuttle bus service provided within the shopping area, hotel east and west. However, the instruction is unclear to us. When we queued up for the bus to station, the hotel staff did not inform us the bus was here and to align the bus but just change the next bus arrival timing. Until entire lane of the guests missed the bus. We had to walk all the way to station with our huge luggage. Snow Park: No clear direction or sign board to go snow park from hotel east. The snow park area is kinda small and suitable for young kid (below 7 years old). It is boring for kid above 7 years old.

Very good hotel and personal service. The private bath was a big bonus and was very enjoyable.

The room was incredibly spacious, offering exceptional value for the price. The hotel maintains a peaceful and quiet atmosphere, which I truly appreciated. While the furniture and carpets show some slight signs of age, the overall comfort remains high. I was impressed by their Zero Waste policy; instead of plastic bottles in the room, they provide glassware and a convenient water dispenser located right by the elevator. Please note that for a two-night stay, there is no housekeeping service, which aligns with their eco-friendly initiative. The amenities were comprehensive, and the service was outstanding—truly upholding the high standards of the Mercure brand. Parking is plentiful and hassle-free. Lastly, the view is a hidden gem; on a clear day, you get an unobstructed, breathtaking panorama of the mountain range without any buildings blocking the sight. I highly recommend it for a relaxing getaway!

Stayed at the annex wing tatami style. Rooms are reasonably big and in clean and pristine condition. Our package came with half board and the breakfast and dinner buffet were wide spread and delicious with both continental and Japanese dishes. Soba noodles were served between 9.30 to 11pm. At the lobby, there was a 24 hour snacks counter with unlimited flow of wine, beer, coffee/tea and cookies. The outdoor onsen was good too.

One of the best onsen hotels ever for a good price value! It’s about under 10minute walk from Matsumoto Station situated in a quiet corner of the main road. You have to take off your shoes and store them at the front entrance shoe lockers, because the entire hotel floor is tatami (good experience). Front desk staff very hospitable as they even help to wipe your luggage wheels clean. Room is also entirely tatami, pretty spacious, and very clean. Appreciate that the air conditioner can be toggled between heating & cooling, instead of centralized conditioning. There’s a small private shower cubicle. There’s a free welcome snack in the fridge everyday. At 9:30pm-11pm, there’s even free “Yonaki Soba Noodles”. The public onsen itself was also great, with both indoor and outdoor options. The bed is of a low bed frame slightly mimicking futon style, it was a good night sleep. Definitely will be back to any of their similar chains across Japan!

標準的日式服務，日式服務的周到，唯一缺點語言困難。早餐晚餐都太豐富了，早餐也是一道道的。正趕上火花節，人不多，場面倒是很多。

It was a pleasant stay as all of us enjoyed the onsen after a long day after exploring Nagano. Location is great as it’s near to the station where you can easily get onto the train and local buses. Room is a bit small for a family of 3, recommend to get a bigger room with additional bed if you have a kid.