Balkon Olanağına Sahip Abuta District Otelleri

Room is cleaned, all amenities are well provided, ski valet is very friendly & thoughtful, good location for ski in & out!

Just opened and absolutely sublime. If you need a reset, this new onsen hotel is the perfect retreat. Also with good view of 洞爺湖. The hot spring baths are pristine and calming—the Rooms are a beautiful blend of modern comfort and traditional style, and the multi-course kaiseki dinner is unforgettable. What stands out is the serene atmosphere and the attentive, proud staff. It feels both luxurious and deeply peaceful. Go. Soak. Unwind. You’ll leave refreshed and already wanting to return.

This is a family trip for two adults and two kids. And we stayed in the hotel for 7 nights, bfast and dinner included. It's apparent in the booking that we will have kids in the stay, and yet either Trip.com/hotel charged us meals for 4 adults for the entire trip. We ended up overpaying A LOT and wasting A LOT of food because the kids couldn't finish the set meal. Yet the hotel refused to adjust / refund. This was a serious mistake made by Trip.com / hotel. The hotel provided shuttle bus to the ski resort. Good that there was early shuttle bus around 815am BUT the return shuttle was way too early (4pm) for any serious skiers. The hotel should offer more options. There was no gym in the hotel and difficult to do some proper full-body exercise. Onsen set up was nice and clean and tidy. The public onsen wasn't used much so it ended up a big private onsen for us. We like the traditional Japanese cusine but very disappointed that the chef provided limited changes on the menu during our 7 nights of stay. We spent roughly same number of nights elsewhere in Niseko and the design of their menu was way better. Staff in general was very helpful and friendly and some of them spoke English and Chinese. The hotel was short of staff IMO. I could see them running around in the hotel. The ski equipment room could be equipped with better facility to dry ski boots and gloves. Shuttle bus was only offered to Niseko but not Kutchan station which was in fact not too far away anyway. The room was clean and well maintained. The location of the hotel was great too. It's 10mins from the Niseko station and 5mins from annupuri ski run.

The service was top ! We are extremely satisfied with the Vale this hotel. The room was spacious and had a pleasant surprise with its large floor-to-ceiling windows offering a wide and high view that allowed us to enjoy a snowscape. The facilities in the room are also very comprehensive, including a kitchen, a washer, and a dryer, which we are very satisfied with. Patricia (sweet smiling lady) knew that there were three of us and prepared an extra third chair so that we could all sit together to eat.  Melanie and Liam provided impeccable service. Despite the booking only two nights at The Vale, and we needed to move to Rusutsu resort ( no available in the Vale for the rest of our holiday) they assisted us to deliver our 7 luggage’s to Rusutsu resort(that hotel service is very so so) This led us to The Rusutsu Resort hotel where our luggage was handled very well. Despite the extremely cold , Melanie and Liam were there to help us load our luggage onto the car, and Liam ensured that our belongings were safely delivered to the other Resort.  Honestly , the price in the Vale is value for money for this truly wonderful experience. Rusutsu Resort hotel is overpriced with the such quality service . Thank you again Patricia, Melanie and Liam

Great location, 3 minutes walk to gondola Hirafu base. Ski rental available within the building Staff were very helpful Though not the newest apartment but you get most of the essential amenities and electrical appliances. Would definitely come back

Hinzan was amazing for our ski vacation in Niseko! The location is super central, but they also have a shuttle that can take you to the lifts and around Hirafu so you don't have to walk with your gear. There were ski lockers and a room in the lobby with boot warmers. The in-room washer/dryer was also very convenient. While the front desk times were limited, they were very flexible about arranging for staff to stay late/come early for check in and check out. All the staff were amazing, going out of their way to make sure we had a good stay! Would definitely stay here again!

The hotel is located not near the main street and expect to do some walking. The room is very small and with a table right at the middle which obstruct the space further and can't open the door. The breakfast is normal and operated by group of Chinese peoples.