Bar İçeren Benguet Otelleri

"I had a pleasant and comfortable stay here. The room was clean, cozy, and nicely designed with warm lighting. The staff were friendly and helpful, which made me feel welcome. Overall, a good experience — just a few small things could be improved, but I’d still be happy to stay here again. 😊"

"Great Stay – Highly Recommend! I had a great experience staying at grand sierra. The staff was friendly and welcoming, and my room was clean, comfortable, and had everything I needed. The location was very convenient, with easy access to nearby restaurants and attractions. The breakfast was also fantastic, with plenty of delicious options to choose from. I would definitely recommend this hotel to anyone visiting the area. Looking forward to staying here again!"

"This hotel has some good points: 1. Great buffet bfast with a variety of food selections. I like their dried fish, omelette, langgonisa, coffee, breads, fruits. But noticed they did not serve bananas. Staff looks attentive to the needs of guests. 2. Have greats restos and shops nearby. Also near the CJH Conference area. 3. Has ample parking and nice garden plus heated pool. However this hotel also needs improvement on the following areas: 1. Front desk looks like they are not coordinated. Made separate booking for three nights via Agoda and Trip.com and informed the hotel about this arrangement. However, after our first night, front desk asked us if we are extending our stay. Worst, they deactivated our key cards so we have to go down again to have them activated again which caused some inconvenience. 2. Toilet has a foul odor so called housekeeping who took some time to attend to us. They told us what to do to avoid the foul smell but some unpleasant smell still remained so reported this to the team leader who sent their engineering to check. The hotel staff told us they will return but never did. So problem was not solved. 3. Requested for late checkout since our trip back to Manila was still at 2pm. However, front desk cannot commit and said will require approval. We followed up and got no positive feedback. Called team leader and made complaints about issues 1-3 and had our request accepted. 4. Very difficult to book a taxi or grab and the guards said because of too many guests or tourists. But it’s a pity that such an expensive hotel also has no shuttles service. We booked this hotel because it’s near the conference area but disappointed because we felt we didn’t get the value and services we were expecting. Anyway, thanks to the great staff."

"Reception was very pleasant and accepted early check in. Security staff were very alert and assisted us to park despite the busy time and tight spaces available. On day 1 and arrival, room was of acceptable cleanliness however we were put with a no view room despite booking showing atleast window view. Asked for daily room clean only to notice that bed is made, towel changed but bathroom not cleaned, glasses and water canister not cleaned. Floor was not swept or vacuumed. Breakfast options very limited and had same menu for 2 days in a row , then only 1 new dish changed on 3rd day. No tea/coffee making facility in the rooms and had to get them from the hallway. No complimentary water in the room and had to fetch from hallway water dispenser per floor. Location wise, very close to town and walking distance to Session Rd, SM, Camp John Hay, Cathedral and Pink Sisters. Needs improvement with facilities, restaurant menu and needs attention to parking spaces."

"The breakfast is good for the price, there are days that the menu is better. But overall, it’s acceptable. There’s just some issue in terms of the response time of the staff, when requests were not catered immediately. The road going to the hotel is also under repair that’s kinda hassle. There’s no elevator connected directly to the floows so you have to take the stairs 😅"

"There are a few points would like to bring up 1. The ceiling fan in the room is functional, However, the wind is totally not strong enough, so turning it on means not turning it on. 2. No YouTube/Netflix function on TV. Staying other hotels in Baguio which the said functions are available as well. But here no. 3. The hangers in wardrobe are so inconvenient, It can only be hung in the closet and cannot be taken away. Sometime want to hang clothes at the balcony but have no way. 4. Suggest to have USB socket ports at the bed side would be more convenient 5. Seems no individual button could control the light of baloncy. Seems the light is connected to some of the lights in room. 6. Front desk are friendly but can be more professional. Approached to the reception but no one acknowledged. We have to tell them ”check in” proactively 7. Prior arrival, sent the message to hotel for the room inquire, the first they replied, but afterwards, no replied from hotel anymore. 8. Breakfast not much selection. And many staffs at the counter 9. Shower water pressure not strong enough and hot water not hot enough. And no water refill after make up room service. Even so, base on the hotel location and the mountain view, will consider staying again in the future. Hope the management will review the comments and hopefully will see some improvements by then. Thank you!"

"Bery cozy and spacious place, you can just chill outside because the front yard is huge and nice, will recommend ☺️"

"amazing hotel breakfast is great and employees are very accommodating near SM Baguio "

"This is our second stay at the log cabin, with the first one being a delightful experience in Q4 of 2017. This time, we booked the Pine Suite, which impressed us with its amenities and a terrace overlooking the Botanical Garden. While the log cabin itself seemed a bit older, I appreciate the exclusive parking at the front lobby. The free breakfast buffet was a bit of a letdown, so we opted out after the first try. Overall, we enjoyed our stay and would likely return, but might skip the breakfast buffet again unless there are improvements."

"Returning Guest Disappointed – Urgent Improvement Needed Stay: 15-17/Nov/25 Status: Returning Guest We returned hoping for improvements after our last critical review, but found significant service failures persist. Management must urgently address these issues before our planned January visit. * Room Welcome: Cookies appreciated, but a Baguio Rose flower stalk would be a more meaningful gesture. * Housekeeping: Towels placed on the floor for replacement were simply re-hung; we had to call for clean ones. * Front Desk: Only one staff member on duty led to three unanswered calls at night. This poses a serious safety risk in an emergency. * Food (Breakfast): HORRIBLE quality. The buffet lacked creativity, was visually unappetizing, and items like the sausage were inedible. The Chef needs immediate supervision. Management/GM: Please give these critical points your special attention. We need to see positive improvements in January; otherwise, we will seek other accommodations."