Cairns Otelleri

Everything was as advertised or better, and I was happy with the price. The desk was staffed for somewhat longer than I'd initially expected, which was a relief. I arrived early, and while my room wasn't ready they quickly switched me another room, which was great. Reception and other staff were friendly; I was very happy with the room only being serviced on request. Air conditioning worked well; beds were fine; shower dripped a little (but not bothersome). Bathroom was basic but functional. I was attending an event at the convention centre, which was a stiff 20min walk away; I'm probably not the target audience, but it worked for me. I'd certainly stay again at the price.

The room was clean and quiet. It also had a nice view where you could see the sea and the rainforest.Service was good , and it was easy to call a taxi ,you just need to press a taxi bottom in the lobby and taxi would come to the hotel within 5 to 15 minutes .This was really cool!

Pleasant motel with nice extra touches. Comfortable beds with cotton sheets and throws if needed. Efficient aircon and plenty of space in the apartment. Kitchenette was very useful and there are excellent takeaways nearby. I expect the parking can be tight, but we didn’t have a car so not an issue for us. We used the pool, which was a reasonable size, very clean and comfortable temperature. Very clean apartment, kitchenette had been refurbished more recently than the bathroom which was looking a little tired, but plenty of hot water and pressure was good. Wifi was excellent and staff efficient and helpful. We arrived early from the airport and they stored our bags until check in time. We found it good value for money.

When I got there the room smelt of mould. I was told that was the smell of the cleaning products, but I am not stupid so I insisted they change the room. They did, but it was infested with ants. They were in the sink area, on the counter, in the bathroom, and around the toilet bowl. They even got into the wardrobe. I spoke to reception about it and all I got was a ”there is nothing we can do for you”. They sent someone after 2 days (as I had to wait since it was Sunday as if I hadn't paid for the weekend!) and he also said there was nothing he could do. I complained to booking.com and they told them they had upgraded me - BIG FAT LIE. Very quick to send me messages to leave reviews (here you have it!) but not to resolve issues. There was also an electrical fault that destroyed two expensive universal adapters. The hotel did nothing to compensate for this. Again ”there is nothing we can do for you” is what I got. I lost a day's pay as I could not work without a power supply, had to purchase new adapters the following day, and all they could say is ”there is nothing we can do for you”. What kind of hotel doesn't have adapters? The AC unit was exposed, the door was tricky to lock/unlock (the receptionist had to show me how to lock the door), and there is no one available at night in case something goes wrong. Lastly, the listing says daily cleaning but this is not true. You are only allowed to ask for it once in the middle of your stay and you need to request this. I did and she barely cleaned anything, just a quick vacuum and change of sheets and some towels (not all). My sincere advice as a world traveller: STAY AWAY FROM HOTEL TROPIQ. Their customer service is ZERO. Quick to take credit card details but then refuse to take responsibility for anything that goes wrong within the service. You just have to accept a ”there is nothing we can do for you”. This is the worst hotel I have ever stayed at and I wouldn't even recommend it to my worst enemy!

We loved the atmosphere of the whole environment and had lunch there today. Sitting in a secluded outdoor overlooking the pool, we felt we could have a holiday anywhere in the world. The six of us were satisfied with our meals and thought they were great value for money. We both had a tiger prawn salad for $19 and the wardrobe had a fragrant taste. Three super special menus (which have closed) for $15, including a glass of wine, beer, soft drinks, coffee, and another $15 price is very close to the people including a chicken hamburger and potato chips. The waiting staff is friendly. Our only regret is: “Why didn’t we discover this place earlier?”

This is definitely a place that is orientated more towards families rather than couples. What was good was the friendly staff throughout the resort, the food and beverage service and the convenient underground parking. Stayed in a deluxe king room on the fifth floor overlooking Cairns city which appears to have been recently upgraded. Room smelt damp on entry and after the first shower it was evident why. It is hard to believe that someone designed the shower so that water flowed directly onto the floor and out into the living area even when you had the least amount of water flow possible. Wee bit of a design flaw I would suggest. Also, when booking a King size bed it would be a good idea to ask guests if they want a second bed in the room along with connecting rooms. I personally have no wish to have connecting rooms unless I am staying as a family. This door along with the front door were not particularly well sealed and you could here plenty of noise from outside and next door. The balcony is marketed as being intimate in yet has one chair and being a connecting room has nothing between you and your neighbours balcony. Hardly intimate. Based on the reviews I am sure this place is perfect for families however, there are better choices for couples elsewhere in Cairns.

We have spent 4 nights in this Double Tree Hotel and checking out today. In general hotel is very basic not meeting my expectations- - breakfast is so basic and boring, not much variety - room is standard - have requested for wake up call the hotel receptionist was forgot - lucky we are not late for early flight - reception also forgot to book the Taxi Location is good Will not recommend for my families and friends.

Pullman's is close to everything in town. I rang Pullman's the day after I booked a room & asked reservations if I could get a upgrade to a harbour view, the reservations person said that yes I could get an upgrade & that it would cost me an extra $20 a night on top of what I had paid, I said should I pay for that now, they said no when you arrived it will be $80 as I was staying for 4 nights. When I arrived I asked them about my upgrade & they said there was no record of me wanting an upgrade & that they could not help with a harbour view room as they did not have any available. I had other friends staying at the hotel at the same time that paid for mountain views & got harbour views. The furniture in the rooms were old & tables were swollen & had big chips out of them, outdoor table & chairs were not 5 star. We had breakfast at Coco's, I had ordered muffins, my friends had ordered omelette & bacon & eggs. I changed my mine 1 minute after I ordered, I wanted waffles I asked the staff & they said yes they would change my order. My friends order came & I waited for 20 minutes before I got my waffles. Staff were walking around the restaurant with orders & asking people had they ordered this, they had no table numbers, no idea who ordered what, they looked very unprofessional.

Walls a little thin however great location and close to the marina. Good view but most places closes early in cairns.

The location is dead centre cairns city, the 4 bed dorm is good for a group. The kitchen on level 4 is lovely, although some other quests do not clean up after themselves. The pool is lovely & you can get discounts on food and drink in the bar. The the aircon in the room cannot be controlled, we had to sleep in hoodies because it was so cold in the room. There is then NO aircon in the communal areas, making it incredibly uncomfortable to cook or relax. There is not clothes horse for drying clothes. The music that plays every night until 3am can we heard in every room in the hostel! One of the bar waitresses was very rude, pass-remarkable, made personal comments (weight/clothing) and poorly mannered in general.