"What a wonderful trip! Room cleanliness is awesome"

"The hotel is in a good location, with convenient parking at the door (no formal parking lines), and the room size is OK, but the disadvantage is that there is no window."

"The lobby was spacious and quiet, the rooms offered ample workspace, and the internet was stable. Xiao Ye at the front desk processed check-in quickly. A perfect stay! The room was clean and odor-free, the bedding was soft and well-insulated, Xiao Ye provided warm service, and the location was convenient."

"“Otelin adı ‘Zoo Hotel’ ama hayvanat bahçesine erişim sağlamıyor. Aileler için odalar çocuklar için daha güvenli olabilir. Yemekler fena değil ama kahve berbat. Yine de konumu harika."

"This is our third time booking the Dragon Dream Ancient Town Hotel, and it continues to exceed our expectations! The hotel has a grand Chinese style, the rooms are spacious, and the cleanliness is impeccable. The balcony offers an expansive view; we booked a scenic room and enjoyed watching the ancient town's night view in the evening, and even the fireworks show from bed – a perfect experience. The penguin exhibit in the lobby is still a favorite with the kids and is quite unique. The underground passage leads directly to the performing arts complex, making it incredibly convenient to explore the ancient town and see shows without being exposed to the elements or having to take a detour. Check-in was efficient, and the staff were friendly. Breakfast offered a wide variety of options. Parking is free for those driving, and it's very convenient for visiting the Grand Circus and the Animal World. It's suitable for both family trips and romantic getaways. We will definitely choose this place again next time!"

"The room is very clean, soundproofed, and has plenty of hot water. I had free drinks in the room I stayed in. In short, there was nothing I was dissatisfied with. Whether it was check-in or check-out, the service of the lady at the front desk was also very nice. When I checked out, she was very considerate and gave me two bottles of water. There were also blind boxes to draw. I recommend staying here!"

"Great stay overall. The room was clean, quiet, and well organized. Staff were very kind and responsive. I would definitely stay here again."

"This was a truly awful experience. First, upon check-in, the front desk staff was unfamiliar with their system. They couldn't find my reservation at first. After I showed them my Ctrip order, they found it but said I had only booked for two nights, even though my booking was for three. Eventually, she found another two-night reservation, claiming it was from an agent, but I only ever had one continuous three-night booking with Ctrip. It wasn't my fault at any point, but the front desk showed no apology and was unfriendly. It was only when I angrily threatened to complain to Ctrip that they finally sorted out my three-night continuous stay. Secondly, there was absolutely no contact from any butler or staff throughout my stay. I wasn't informed about local tourist attractions or performances, and there was simply no service provided. Thirdly, on my second day, at 1:30 PM, while I was resting in my room, I was disturbed by a phone call from the front desk asking if I wanted to extend my stay. I'm a light sleeper, and this interruption meant I couldn't get back to sleep for the next 45 minutes, no matter how hard I tried. Because of this midday disturbance, I developed a headache later that afternoon and evening (I suffer from migraines, which typically flare up when I'm overworked and haven't rested well, but usually subside after rest. I hadn't had an attack for six months – thanks a lot!). I angrily complained to Ctrip that afternoon, and they forwarded it to the 'manager.' The manager called to offer a verbal apology but essentially implied that since there were two separate bookings, they called me. Later, listening to a recording I casually made, it was clear that your phone staff knew I had a booking for the next day and were asking if I wanted to extend *tomorrow afternoon*. Is this how your hotel treats guests? Disturbing a guest's rest, and the manager just offers a verbal apology, primarily shifting blame to the reseller. Fourthly, most of the scenic family rooms offer a side view. I requested a front-facing room or a higher floor, but was told there were very few available and I'd have to wait until the next day after check-out. I didn't want the hassle, so I settled, and thankfully, I could still see the fireworks completely. Compared to our stay at Moganshan Senbo Kaiyuan, this hotel is just a hotel. The breakfast was especially poor, there was no service to speak of, no butler, and they even call you during your midday nap. They refuse to admit their mistakes, always blaming the agent. There's simply no service attitude or quality to be found. Oh, and speaking of breakfast, the breakfast staff charged us 38 RMB. Even after showing her our breakfast-inclusive booking for three people, it took until the second day for a refund. And then she claimed it was our fault for not asking for the refund when we left on the first day."

"This time I brought my dog ​​to this hotel during the Mid-Autumn Festival. I had a very good impression. This is a very suitable hotel for dogs. The staff are very friendly to dogs. They also gave dog toys and cups and glasses when leaving the hotel. room voucher. The large outdoor lawn and artificial creek are great for dogs to play in. There are not many rooms in total, so even if they are full, you don’t feel like there are too many people. You can basically monopolize the lawn. If you come with a lot of friends, we also provide a barbecue grill, canopy, tables and chairs, making it a camping-friendly place. There are also many sweet-scented osmanthus trees planted here, and in this season the sweet scent of sweet-scented osmanthus fills the air. Another point worth mentioning is that the catering here is also very good. For the convenience of people with dogs, they are all private rooms and will not affect other people's dining. The food tastes very good, recommended! It is about 8 kilometers away from Taihu Ancient Town and it is very convenient to drive there."