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Occidental Playa de Palma was away from the busy coastal crowds but close enough to walk to if you wanted to experience the beach front, mini golf, ride bikes, or a longer walk to the water park. Staff was courteous and friendly. All around 5 stars and we thoroughly enjoyed out stay!

The hotel experience was overall good! The people at the reception made us feel like we are welcomed at the hotel. The dining people were also exceptional. So the service I would say really great. But the room is pretty basic. Small but functional. But I would never prefer single beds for couples. So check/ask before taking the room if the room has double bed. Basic toiletries like toothpaste, shampoo were missing. At this price point these things were expected. Tea,coffee,kettle options were missing also. Room was clean and they do cleaning everyday. Location is great. 2 minutes walking distance from the beach. Also the bus stops are near to hotel. Lot of restaurants and bars options are available around the hotel. Breakfast was good but not great. Food options were pretty basic but I felt it was kept like this to make sure that everyone would have something at least. You will have gluten free options as well but let them know a little earlier if you want. They add one additional dish as a lunch near around 12 pm but that was for limited people. Like I was served Wrap, Pizza, beef burger in my 3 days staying. I don’t eat beef so avoided. So this option is limited. But the people at the service are really awesome. They will make you feel so comfortable and welcoming. Overall a good experience! Location: 9/10 Service: 9 /10 Room : 6/10

Very nice and clean hotel with very polite and helpful staff. The location was perfect. There was plenty of peace and quiet to be found despite the proximity to the tourist crowds. Only the breakfest was every. Only the breakfast was largely the same every day. The rooms were decent. Only the insulation of the rooms could be better.

The front desk service of the hotel is really intimate. You can book a lot of sea play projects. You will be very trustworthy to help contact. You can consult anything. It is really good. The hotel breakfast fruit is also rich, and the hygiene is also justified. Overall, it feels good.

Breakfast is good, very close to the beach, the room has a terrace lounge chair, and a toiletries and a kettle are provided. The front desk is very nice, for us to explain to the 25th, 15th and 23rd roads in the capital of Parma, and to take the seesight line in the city of Parma. The ticket can be used within 24 hours, and you can get off at any classic. Guide Chinese. But when I checked out, the cleaning staff came to remind us, even slamming the door and knocking out my coat on the ground, it was quite awkward, it might just be 12:10. I haven’t arrived yet to express my dissatisfaction.

Absolutely amazing, everyone was so friendly. Beautiful views from our room and amazing service from the staff. Would definitely go back to that hotel if we ever visit Palma again.

Check in was a nightmare, they couldn't find me on the system. I was travelling alone for the first time so this left me a little shaken but the staff were very good and sorted the problem, I am unsure whether this was a hotel problem or an issue due to booking through Expedia. Beautiful clean hotel. The room was amazing and the bed comfy. Photos of my room when booking showed you got robes but this was not the case for me. Balcony sea view was stunning although, the balconies are not very private and the people next door to me were out a lot on theirs smoking which made me not want to be out on mine much. Twice when I ventured out through reception I noticed other hotel goers complaining, one of which was openly sobbing in the reception area, both times the staff didn't appear very understanding, but I didn't hang around to see the outcome. The pool area was lovely and the breakfast selection was amazing, they even had cava as part of the drinks selection which was a nice touch. Compared to the rest of the hotel the breakfast/bar area looks a bit dated. The pool bar doesn't open until 12 which was a disappointment as I was thirsty down by the pool and needed some bottled water or an orange juice etc to stop me getting dehydrated in the heat. 12 o clock came and went and I could hear staff members in the kitchen area but I rang the bell on numerous occasions and no one came. By 1:30 I gave up trying and went out to a local shop instead. Location was great for a beach holiday, I ventured into Palma old town by walking 20 mins to the aquarium and then getting a bus into the town for only €2.