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As a solo traveler this was perfect, 1st: you leave the airport take the A2 bus and in less than 15 min you arrived at the corner of the street where the hotel is. The personnel really nice, elevator for the bags (some European hotels don’t) the room is spacious clean neat with a balcony with 2 chairs a table and an ashtray (good for the still smokers) Important for me, a powerful hairdryer!!!! And the shower was also great w lots of hot water! There is a tv that I never used. One block aways is the 1st stop of 25 bus, in 20 min you are in downtown Palma, you get down in last stop. There is a breakfast buffett with all the basics. Of course the coffee isn’t amazing but is a buffett! Nobody should complain. There is store cross street for all your water, alcohol needs It is one block away from the beach with bars restaurants and stuff, great hotel!

The hotel was clean and fresh....... Food was average.... But that was the only good thing about it! From the outset we were dropped off at the bottom of the road, not having a clue where we were going, as coaches can rarely access the hotel on the narrow road - be prepared to drag yourself uphill with your luggage! Predominantly German or Dutch guests, the staff spoke very poor English and didn't understand half of our questions! The receptionist gentleman was very abrupt and rude, not helpful at all. We weren't told about any of the available amenities, no information in the rooms either which wasn't good!! The pool looked like it had an oil slick over for 3 days and was too cold to swim in, we weren't told where the indoor pool was. The rooms were small, but the balcony was even smaller, not good if you are afraid of heights as they were glass fronted! The fuse box which buzzed all night was loud and the aircon which switched itself on and off regularly also kept you awake. The pool bar served a small selection of drinks, but most had to be sent down from the main bar, you couldn't pay for them, it was added to your room tab, which annoyed people. The holiday stated you could watch the chef cook your food, but only if you ate what they were cooking at the time!! This hotel lacked the 4 star rating it had been given, we have stayed in better 3 star hotels, my advise to English traveller - there are better places to stay so find somewhere else!!

The hotel is a bit away from the beach promenade, so very quiet in the evening and at night. Nevertheless, you can reach the beach, restaurants and bars within 5 minutes. Rooms are small, simple and clean.

Contrary to the reviews, we found this hotel to be really good and had a lovely stay there. The place was very clean everywhere, the staff very friendly, the rooms clean, smart and well furnished with modern furniture and even had plenty of coat hangers. The air conditioning worked well too. The bathroom was a partial wet room and plenty of hot water. To our surprise we had maid service changing towels every day. The restaurant was buffet style for breakfast and evening meal. The food was plentiful, varied, fresh and lots of choice for all meals. The variety of both breakfast and evening meals changed daily. The hotel was a few minutes from the seafront being a couple of cross streets away. It was quiet as was the surrounding area. The pool area was fine and gave a pleasant area to have evening drinks prior to eating. All in all, a very impressive hotel for a three star rated one and yes, we would definitely stay there again. Our only comment is that it would be nice if guests dressed up for at least dinner but you cannot win them all.