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I stayed at two hotels in Amritsar, on two preceeding days to the one I stayed at the Ritz Plaza. One was the Lal kothi at raja sansi, by ITC group! I was not too happy as I was not looking for the standardised, monotonous, closeted, too formal and stiff westernised experience. I changed one hotel every day because I was looking for an authentic Punjabi hospitality experience while offering the touch of good class, which I finally got at the Ritz Plaza, complete with the yummy Amritsari dinner and breakfast. The vast lawns full of mango trees, the framed tapestries on the walls and the original building instead of the glass and chrome laden other hotels, lend it the rich, old world Punjabi air and charm. In addition, it is situated in a very calm, stately neighborhood, in the heart of Amritsar. The staff is seasoned, kind of family, who seem to have stayed with the hotel their entire career and that gives, the real, warm, loyal, relaxed Punjabi vibe! The MD, luckily happened to be around and he personally took the feedback and got a few things set right although the entire team is very professional and extremely good. One more suggestion to the management would be to please maintain the originality of the property, which they have done successfully till now. Keep it up! All the best!! Thanks..

To be very true in every aspect, as we go by reviews of others , so just want to tell you about my stay : i directly booked from hotel on 27 feb 2024 , the person who booked my rooms took an advance and sent me the cofirmation . While travellig on 28 march i messaged them about my upcoming stay - the person called me and said srry we dnt have rooms , we will refund your money . Please arrange your stay or we will do for you, we were amazed after that phone call as we were travelling with small kids and senior citizen. After 2-3 hours we got a call again from hotel that we have arranged your stay in our hotel .. no doubt they arranged the rooms , but our first impression is not good. Now coming to stay- rooms are good, not well ventilated though, no windows Staff - they have very less staff, we gave them key around 7 am in morning so that they can clean , but when we came back around 2-3pm the rooms were not cleaned. Why?? Because they dnt have staff to do that. Kitchen- we ordered tea , that never came to our room.. why? Because they dnt have staff .. You have to call again and again for things you need. Overall , stay was OK . Please increase your staff, your service is very very slow. Something good about it - while coming back we told them to make some poori and aloo so that we can carry while travelling,they did that - thanks for this gesture. Hotel is not easily reachable also , auto vala did not know about it.. it created alot of confusion every time we travelled .

Beautiful location, clean property, friendly staff, room service appreciable. My foot. Make my trip is grab the money, time, and respect to traveller's,

Very very lovely stay at grand Hridey. Staff is very cooperative and supportive. Food is worthier and tasty. Nirmal Singh reception buddy is also very helpful. No second thought in staying here again. Hotel is opposite to railway station. Golden temple is just 1.5kms away easily u can go via e rickshaw for 50rs

The stay in the hotel was good. It was satisfactory. The price was up to the facility not too much nor too less. Their was a small leak in the hot water pipe rest every thing is fine. The room and bathroom was clean and neat that's what every guest would expect and that they have full filled also the hotel was near to railway station and golden temple need not have to travel long.

Very nice space to stay. Very supportive staff. Clean rooms. All facilities were available. Love to stay again

Have been to amritsar so many times, but havent experienced such luxury at such price, they have an amazing outdoor cafe experience which makes you feel like you are in goa, and the staff is so welcoming and complete 5 star for the hospitality. They have big rooms big washrooms all explicitly amazing

The location was quiet convenient. The service was amazing and food was also delicious and room service was excellent. The room was standard and comfortable for two people at reasonable rate.