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First impressions can be deceiving. We arrived at 8pm in the dark and while the Somerset was well lit, most of the street was in darkness and deseeted. We wondered where we had booked and what we had got ourselves in to. Those thougths we very short lived as we were wormly greeted by the concierge and security. Check in was smooth and efficient and we were thrilled when told we had been upraded to a one bedroom executive suite. The suite was a two room suite with seperate lounge/dining area and large bedroom with a very spacious queen size bed and good sized bathroom. The cocktail bar in the foyer was a great find with some many beers or spirits to choose from. It appeared very popular with locals which is a good indication of the qulaity of drinks. We were able to order hot snacks which kept us going until the following morning. Breakfast was was wonderful with a mixture of buffet and al e carte (table service). we rally couldn't fault breakfast. During our stay we used the pool area and were surprised that we were almost the only ones using it. It was refreshing without being cold and well looked after. My only crticism is that there were no pool towels, nor anyone to ask for one. Somerset's location is a little bit further than expected to the Greenbelt area but still easily walkable or catch a grab. The service and quality certainly changed our initial impression

Our stay was not actually managed by hotel lobby, but coordinated by Joven, similar to an Airbnb arrangement. He did an amazing job and the room itself was excellent. Pros: - 3 mins walk to Ayala Greenbelt 1 - Nice swimming pool (a little cold) - Room had amazing view and was 2-storey. Upstairs was for sleeping. Good for 3 people - Great views of Makati from the top of the building - Affordable at around $200/night during end of December - It was a last minute booking, but the owner was very quick to have the room ready - Facilities provided included fridge, AC, cook top, microwave, TV with Netflix, cutlery and dinnerware, USB charging points and kettle. I would definitely stay here again

Formerly Somerset owned, I ignored the new reviews and hoped for the previous experience I received during the Somerset days. After booking a double bed + sofa bed executive room, I realised there was actually no sofa bed. Another bed for my friend arriving soon warranted an $18 mattress fee, later after complaining false advertising they gave me for free. A 2nd keycard was again, an extra expense which I didn't feel the need to pay having 2 of us in the room. Our 2nd to last night, we were locked out our room with a broken digital locking system so waited for 15-20 minutes at 3am to be let in via manual key which needed 4 staff, no new room was provided after this so we had to get them to manually unlock every time we left and arrived back. The pool had loads of leaves in, the air conditioning broke in the bedroom, cash only deposits too. If it wasn't for being a nice big room and a good location I think I would have asked for a full refund (wasn't even offered a partial refund for every problem that arose). This will unfortunately be mine and my friends last stay in this hotel.

The kitchen contains various utensils, there is a coffee maker and a toaster, and there is a sink and dryer. The hotel is old, like the kitchen and sink wood, but the furniture has been renovated, and there is a dining table for four people. The price is high, the bathroom needs cleaning, there are stains, the TV is small and there is no YouTube, smoking is not allowed in most rooms The hotel has a place on the sixth floor that is open and there are no chairs. Some workers lack experience and need more training. They annoy you by hinting at giving them money, but some of them, on the contrary, are very excellent in dealing, and in particular the respected employee Alan in the hotel restaurant treats him professionally.

Hotel hardware n facilities a bit old, location is good nearby the green belt and close to malls that connecting to most of the places Plenty food options. But, the Japanese restaurant in the hotel is very expensive (2 people 160USD) and food is not fresh. Diarrhea and vomit after the meal. Do not recommend.

Had the studio room for one. Better than most hotels as they have a kitchenette which includes a sink with water filter, microwave, and induction oven. Really nice to have the water filter as you don’t need to go out and get water bottles.

A great hotel very close to shopping, restaurants and nightlife. The hotel staff is extremely friendly and helpful guiding you to what you need to find. The room is great, the restaurants have good food and the gym and pool are clean and sufficient. The only drawback is the speed of the internet. It works for emails but is slow for downloading big files and stream video.

We had a pleasant stay at the hotel. Location was very convenient, there’s a mall right across the hotel. I tried their gym as well, and it had more equipments than I expected. Staffs were professional and friendly. Definitely recommend this hotel.