Kigali Konaklamanızı Bulun

"If you want to experience the city life of Kigali the 2000 Hotel Downtown is just the right place for that. The hotel room is tidy and comfy. Service of the staff exceptional and very good. Highly recommended for when staying some days in Kigali"

"The hotel has all you need for 1-2 nights. The street is noisy if your room is facing the street. Staff are nice though."

"I had a fantastic stay at this hotel. The service was great and friendly, both at check-in and during my dining experience. I particularly enjoyed the breakfast options, which were diverse and delicious. The gym was well-equipped and offered nice views of the pool. The location is convenient and in a newly developed area. I highly recommend this property!"

"Great Hotel close to the Central Kigali district with easy commute into the car free zone. Food & Drink is very reasonable price and of good quality. Swimming pool unfortunately is in the shade from the afternoon but still a pleasant area to sit around and enjoy a sundowner. Great Barista Coffee, steak dinner is highly recommended. Afternoon Buffet is reasonable and has a fantastic choice of good quality foods, deserts & fruits"

"Negative points • Although I booked a twin room, they told there were none available. The first room they showed me on the second floor was extremely noisy due to loud music and vibrations from the restaurant and event space. The next room they offered faced the road, but the wall was not soundproof and the outside noise was very disturbing. • When I tried to speak with the manager, there was no manager available on Sundays. If the manager is off, there should be someone acting on their behalf. • The restaurant had many flies. There were both soft-boiled and hard-boiled eggs, but even the “hard-boiled” ones were half-cooked inside. When I asked for a properly hard-boiled egg, one of the kitchen staff gave me an unpleasant look, and even after asking, the egg was still undercooked (photo). The male kitchen staff were unfriendly, and it was impossible to order any egg dishes comfortably. • The corridor lights turn off automatically, making it pitch dark and creepy. Positive points • Comfortable bed, welcome drink"

"I had an excellent stay at Kigali Serena. The service was consistently good, with a special mention to Angel from Customer Service who went above and beyond to assist. The staff throughout the hotel were friendly and professional. The breakfast spread was impressive, offering a wide variety of delicious options to start the day. The hotel represents great value for money and is perfectly located for both business and leisure travelers. While the Maisha Spa was a bit underwhelming and could use some improvements, this did not detract much from the overall experience. In summary, Kigali Serena is an excellent choice for anyone visiting Kigali."

"My room was not vacuumed during my stay, and some toiletries were missing; I had to repeatedly contact reception for items such as a dental kit. Although I had booked without breakfast and subsequently paid for it at the hotel, I was still approached by service providers during my meal to inform me that payment was outstanding. This was quite upsetting and embarrassing, particularly as the reception staff did not appear to be coordinating with those providing service. Would i eat breakfast and not pay??? Like really 😒"

"シングルルームは部屋に窓無し、風呂場にのみ小さな高窓。エアコンなし。当然風が入らず暑い。キガリで晴れると、このホテルのエアコン無しのシングルルームには暑くて居ることができない。シングルルームには、冷蔵庫もない。テレビは電源は入るが、多くの部屋で(このホテルには宿泊4回目)何も映らない。映っても、チャンネルは3つのみ。朝食のパンのレパートリーは多く、カプチーノやカフェラテも旨い。果物の種類は多いし、野菜入りのオムレツは塩加減もとても良い。フロントの対応も良い。設備のみ、問題である。"