Culver City Otelleri

This was our first visit to the hotel since before the Pandemic and, having stayed there many times previously we were welcomed back as if we were family! So great to see Sergio still at the bar providing his excellent service as always. He really is the best bar tender we've ever met, and long may he stay at the hotel! Juan and his colleagues at breakfast were incredible! The hotel was fully booked on some days, but the breakfast team were like a well-oiled machine making sure that everyone was looked after, and that buffet items were constantly being replaced. We hope to be back in LA before long, and the Four Points will always be our first choice of hotels. Thanks to everyone who looked after us over 9 nights.

We stayed for two nights when we landed in LA which was a quick stay before our 2 week road trip around California with my family. I travel many times a year all over the world for work and try to combine these works trips sometimes for the kids too. So the Hilton Culver City was suppose to be a quick stay in LA before heading off! We found the staff at the Hilton absolutely amazing from the minute we arrived. It was a hot afternoon and she immediately handed us cold water bottles while checking in, so many hotels don’t even give you complementary water, but they did. The hotel is modern, clean and really well located, we were really lucky to have met the Manager Mo while checking in who proved to us time and time again what an outstanding manager he is. He even called our room to make sure our stay was going well and that was his day off. He left such a big impression on us that we cut our road trip a few days short and headed back to Hilton Culver City. Our second stay lasted 4 days and it was truly a great time. Our room was AMAZING, and once again Moe the manager was just so hospitable. He called in, really cared about what we wanted to see In LA, gave us good recommendations and it was just the best time. I have stayed in LA many times and stayed in the heart of Beverly Hills in 5 star hotels and they didn’t compare to our time at Hilton Culver City. Location was close to everything, but the staff and Mo the manager really make this hotel better than any 5 star I’ve stayed at. Don’t bother looking any further this is the place to stay. We are already planning our next trip back.

I stayed here for 3 nights during WeHo pride weekend. It is within 10 miles from both downtown and WeHo. Even closer to the airport. The front desk is very kind and let me check in when I arrived before 2pm. The room was well decorated and met all my needs. Though there is highway nearby, I still slept well in general. There is paid breakfast buffet at the bistro and quite convenient. Parking is $25 per day and one just uses room card to go in and out. Overall I am very satisfied with my stay, better than last time when I stayed at a similar Marriott hotel in North Hollywood. Will definitely go back to this hotel.

Close to the airport, easy to find, free parking, no breakfast, more convenient to drive, close to the highway

Perfect place for a shuttle airport hotel! Shuttle very 15 minutes and a great place to prepare for a trip. Pool and bar is nice. Spent way more on drinks and food than I imagined but not much around… it was fair in the end. Great bar staff.

Very suitable for multi-day long stay itineraries. I also read a lot of reviews before booking, and the opinions of previous people were all very solid. The location is in the city center and life is very convenient. There will be homeless people on the street, but it’s nothing in broad daylight. We often hear police sirens. In fact, it is normal in urban areas in the United States. They will be dispatched if anything happens, as if it is a big deal. I am quite satisfied that the room is large enough, the kitchen is well-equipped, and the nearby grocery shopping, subway, and shopping mall May's are only 5 or 6 minutes' walk away. The price is also reasonable, which is great!

Could easily be zero stars. Original room was 93 degrees upon check in, the air conditioning unit was poor by anyone's standard, we asked to switch rooms. They did not offer to come get our bags, or move us to a new room so we brought our luggage back down to the front desk. We were then given a second room. Again, no offer made to accompany us and see if the new room was up to standards. This room was 92 degrees upon entry. After a second phone call, they sent up staff to change the filters on the AC unit. That team told us the AC was functioning well and blowing cold air (it was blowing cold air as if you had a few ice cubes in your mouth and blew on my neck) and to use the blackout curtains (after a sort of condescending explanation of what blackout curtains do) and give it some time for the AC to work. We went out to dinner for about two hours and came back to a nice cool 87 degree room. We once again took our belongings back downstairs. We were then told by the front desk staff that since we booked a room with a king size bed all of those rooms faced the sun and would all have similar problems (why would that be an acceptable answer?) and they could do nothing more for us since they accommodated us once already. I had no idea their idea of accommodating someone was to put them in a room with the same problem that the previous room had but what do I know, I am not in the hospitality industry. We were then told that the hotel was completely booked so no further ”accommodations” could be made. We asked for a refund and this is the first time they reacted with some conviction, they were happy to let us leave. Must be nice to be able to turn away business. At no time were there any apologies, any remorse, just matter-of-factly let us leave. My wife and I don't argue or yell, we never feel its worth it, but we left angry and hotel-less on a Saturday night in Los Angeles. We scrambled to find a new hotel but the damage was done, they took our entire Saturday away from us, which no refund could ever compensate for, they temporarily took our joy to be in town on our own as we are parents and do not get much time away. We did take our business elsewhere, to a Hilton, they seem to understand that to relax you need a room that is slightly cooler than a sauna. We were able to salvage the remaining days of our trip. Also the elevators at the Freehand are old (charming?) and constantly in use because of the rooftop bar so it took us waiting for a few packed elevators to get up and down to the hot AF rooms which probably added to our level of frustration. But it was mostly the Sahara like environment of the hot room. Did I mention the rooms were hot? Also maybe use a free hand to open a book on what hospitality looks like, I think your staff may be surprised. (see what I did there?)

Great place if you want to stay away from the noise and bustle of LA. I like the fact that it wasn't too far from the airport if you want to Uber or Lyft there. Ample parking and it's free. The room was very spacious, had a microwave and fridge. There is an outdoor swimming pool but too cold and rainy during my stay. Staff pleasant and helpful. Breakfast is a bit scant, but I definitely would stay there again.

The hotel: Very modern style where the kitchen dining area is where the staff will hang out and check you in with their laptops. There’s “manager’s hours” where they give free sake shots (which was served in wine glasses) and it was delicious. The complimentary breakfast is simple and just right with light pastries, coffee, tea, toast, jam, butter, yogurt, oatmeal, and fruit. The hotel grounds is inviting where you want to hang out in the nice outdoor lounge furniture and and night the lanterns/lighting and fireplace sets a nice mood. I thought it may be questionably loud but in your room you truly can’t hear anyone outside which is nice. The room: Smart set up and use of space. It gives me an idea of how to create a guest house. The room is managed by a tablet screen by the front door. It’s used to manage the blinds, windows, lighting, etc. The glass walls in the bathroom/shower is brilliant. I can watch TV and shower at the same time. The water pressure is nice and the Co.Bigelow brand body soap, shampoo, and conditioner were ssoooo soothing. My skin felt silky afterwards. The location: Right smack in Culver City near downtown Culver City, the restaurants, and theater, etc. There are shops across the street from the hotel as well as a fro yo place! It served to a wonderful place to hang out while we reunited with friends, taking our time eating the breakfast and enjoying the sake in the outside courtyard (all included in the price of stay!) Definitely coming back.

Front desk kind and courteous. Room was not what expected for what was advertised. Lampshades sat on lightbulb and was knocked off easily. Tv remote not working and did not feel comfortable removing my shoes as carpet was stained and nasty. Needs to be ripped up and redone. No microwave refrigerator coffee maker of hairdryer. Sleep well parking spaces tight. More of of motel vibe rather than a hotel vibe. Breakfast room had Oj dispenser that had no juice watered down. Cool pancake maker though. For these reasons this was overpriced !