Renaissance Denver Downtown City Center Hotel

"The hotel was converted from a former bank. It is very unique."

Courtyard Denver Cherry Creek

"Good staff services at front desk and convenient location."

MainStay Suites Near Denver Downtown

Kimpton HOTEL MONACO DENVER by IHG

"Poor room internet"

Hilton Denver City Center

"Deeply Disturbing Experience – I Was Forcibly Removed for Speaking Up I stayed at the Hilton Denver City Center from Feb 19 to Feb 23, and what I experienced was not just poor service—it was truly humiliating and emotionally distressing. 1. Locked Out at 3:00 AM: My roommate was locked out of our room in the middle of the night and couldn’t get in, despite the door not being locked from the inside. Multiple replacement keys from the front desk didn’t work, and even the staff member who came up couldn’t open the door. Strangely, security staff later opened it with no issue, which contradicts the excuse that the door battery had died. 2. Rude and Dismissive Front Desk Manager: When I calmly raised my concerns the next morning, the front desk manager Courtney Thomas was extremely unprofessional. She interrupted me repeatedly, dismissed my explanation, and falsely claimed the issue was due to a battery problem. When I tried to explain further, she accused me of “raising my voice” and called security to remove me from the hotel—even though I was neither aggressive nor threatening in any way. 3. I Was Forcibly Removed from the Hotel: I was escorted out like a criminal simply for trying to talk about a service failure. I wasn’t even allowed to exit through the front door. My roommate, who wasn’t involved, was denied luggage storage. To make matters worse, security gave me the wrong address for my ride. 4. Housekeeping Disturbance and Unfulfilled Refund Promise: Housekeeping knocked twice before check-out and saw us inside, yet continued disturbing us. No apology was given. Also, Courtney promised a 20% refund as compensation—this was never processed. As a non-native English speaker, I felt completely dismissed, disrespected, and treated as a threat just for expressing frustration. I left the hotel feeling deeply humiliated and emotionally shaken. I’ve stayed at many Hilton, Marriott, and Hyatt properties worldwide and have never been treated this way. This experience has had a lasting psychological impact, and I wouldn’t recommend this property to anyone looking for a safe, professional, or respectful stay. I sincerely hope Hilton’s senior management takes incidents like this seriously."

Hyatt Place Denver Downtown

"It’s a great hotel, the personnel is very kind and the breakfast is very good. Excellent location and great views, very clean and I would definitely stay there again if I ever return to Denver."

Hyatt House Denver Downtown

"In general, it was a great experience. I did not expect the price to be so worthy. The food can be improved a little bit, but the service was very nice."

Element Denver Downtown East

"Clean, quiet and tidy"

Hyatt Centric Downtown Denver

"The room was clean."

Hotel Teatro

The Maven Hotel at Dairy Block

"It was good. I'll stay again"

Holiday Inn Express DENVER DOWNTOWN by IHG

"Staff was excellent, breakfast was good, room was immaculate, in a great location. Only downsides were the size of the bathroom, though the shower was roomy, and the parking, which was $44/day"