El Arenal Otelleri

Room ok., very dated but to sleep in and shower, it does the job. The beds are extremely hard and the pillows are not much better. Very powerful shower. Clean towels daily. Hotel is clean and nicely decorated. However what let's this place down is the food. Shockingly terrible. Not replenished for people that choose to come after 8pm, even thought the restaurant is open until 9.30pm. Came in one evening to find around 10 flies in the salad carrots. We sat down and my friend went to get some water from the juice machine and was shouted at and told no. They are only for breakfast and if we want a drink we must pay.!!!!! FOR WATER???? I have never heard anything so ridiculous. The coffee and juice machines should be available during both breakfast and dinner. But the hotel is only interested in making money by selling drinks at dinner time and so therefore it's forbidden to have some water or a coffee with your meal. The staff were rude and blatantly told us that we couldn't have water because they won't make money. The hotel is in a good location. This is my 2nd time staying here. Having previously stayed when it was an all inclusive hotel. I will not return as no human should be denied water that is essentially free. We paid to stay here, we didn't not just walk in off the street, so to be denied water is a joke. We were not asking for wine, coke, etc. WATER!!!!

Firstly, we checked in, and our room for 3 was a tiny room. Couldn't even move next to the beds. I think they have just added an extra bed next to the 2 that were in the room. The room, on 6th floor, no. 639 to be avoided. You can hear literally everything. All the traffic, cars, buses, and motorbikes speeding up to climb the hill. The music is on the bar below... terrible! After 3 nights with no sleep, when we were like zombies, angry and frustrated, asking several times for a change in room... we were told to address it to the head receptionist, Diana. An absolute nightmare person! Impolite, unprofessional, rude, useless! In the end, the hotel manager, Javier, stepped in and sorted us out. Moved to no. 523 and the rest of our holiday, was without incidents. Pluses: David, from reception, a lovely and friendly gentleman. Daniel, the guy in the restaurant as well. Chef Gabriel (Italian gentleman), an amazing person. Smiley, friendly and a brilliant cook! Ana Maria, the cleaning lady, an absolute jewellery of a woman! Way mooore friendly and helpful than the head receptionist, Diana!! Delicious and very diverse food. Very clean rooms, sheets, towels. Overall a good hotel for a low budget, but definitely not 3 stars! Maybe 2? No fridge in the room, no hairdryer in the bathrooms.

We couldn’t have been happier with our hotel and where it was. It was busy but still a nice place. We had a warm welcome from reception with lots of info. Despite being early for check in our room was ready. Loved the balcony and big bed. Food was great, the cakes and yoghurt was so creamy. Managed to do as much sunbathing on the beach as shopping in the town, got best of both. This was just a great place for us, glad we did the research.

Gostei da estadia deste hotel. Os funcionários eram muito simpáticos e prestáveis . Vi comentários a falar mal da limpeza dos quartos, durante a nossa estadia o nosso quarto foi sempre limpo e trocavam os lençois e as toalhas todos os dias. As janelas do nosso quarto não fechavam bem e o ac penso que não funcionava. Se fossemos tomar banho depois das 21h a água já não estava muito quente. Em relação à comida, em geral estava boa mas a maioria era fritos e grelhados. Podiam por mais variedade de fruta. No jantar e nos almoços as únicas frutas eram laranjas e maçãs. No pequeno-almoço só serviam uma peça de fruta. Os lanches eram muito fracos. Só serviam sandes, bolachas e Croasans em miniatura. No bar tinham uma máquina que servia café, leite com cafe e chocolate. As sandes não eram bem servidas, duas fatias de pão de forma, uma fatia de queijo e Alface. O pequeno-almoço só era servido a partir das 8h da manhã, na minha opinião podiam começar mais cedo. A duas excursões que fomos tinhamos que estar à espera do autocarro as 8h25 (as excursões não eram do hotel). E o jantar encerrava as 21h30 que para mim acho que é cedo. À noite tinham sempre animação e jogos . O funcionário que estava encarregue disso fazia um bom trabalho porque toda a gente ficava animada com essas brincadeiras. Quando não estava esse funcionário havia outras animações também interessantes. Em relação as excursões, se escolhesse mos duas ofereçam a ida à praia do paraíso, chamada playa es trenc. Tivemos o azar de não estar bom tempo. O mar estava bravo e havia zonas que a bandeira estava vermelha . Penso que se estivesse bom tempo ia ser um bom dia porque a água era mesmo azulzinha. O resto das excursões que fui foram muito bem organizadas. Conheci sitos da ilha muito bonitos. Aconselho a ida a Formentor.

It didn't let me but I'd give this 3 and a half stars. I'll do the positives first. Stayed for 7 days. The staff were all brilliant and friendly. The food and drinks were nice, no issues with that. Cleanliness was fine. No issues with that at all. Cleaners go in rooms daily. Pool side, bar, restaurant area, reception and waiting area were all spotless and well maintained. Location is fabulous. Turn right, cross the road at the end and the beech is right there. I suggest using the one to the left of the little car park. Or if you fancy a couple mile walk, go to the other side of the area (you'll know when you see the seafront) and it's great that side. Sadly there's some negatives. 1. The pool is very small and very cold. Really badly located. It's surrounded by large buildings so gets no sunlight. A hotel located where this is, it should really be on the roof to get full benefits of the warm weather. The ocean is literally warmer. Didn't see anyone even use the pool. Bit gutted about this as it would have been nice to relax in and around the pool with the kids, but we just went to the sea instead. 2. The rooms were pretty small and there's no option for more than 3 people per room which we weren't told as we have a family of 4. So my partner and I had to split up and have a kid each despite booking a family room. Not the end of the world I know but should be specifically said on booking that we'd have to gave 2 rooms fitting 2 people. The shower we had was open as in no door or curtain and square so the shower literally had no choice but to spill onto the main bathroom floor right next to the toilet. My partners room had a sort of L shaped shower which was far bigger as there was a lot more wall to stop the water getting onto the floor. Very spacious. We just showered there all week. Lastly unless you had a balcony room, the view is just horrible. 3. The noise was ridiculous. I dont expect pure silence, but this was really bad. Very thin walls too, could hear very loudly when the next room went to the toilet for instance. Seems to be a hotel for young party goers, which is fine, but wish we had known as it isn't really suited for families. It's more of a base hotel for people who just want to go out and drink all day. 4. The lifts did not feel safe. The small one broke at least 3 times that I heard (the alarm is extremely loud). You can hear the lift scraping against something on about floor 3 which doesn't sound safe. That's it for the hotel. It isn't bad, but felt was slightly mislead when booking the rooms and very let down with the pool and too noisy for us. I'd say if you are planning to stay here, it's better to be used as a base for those out wanting to party a lot. In my youth, this would have been perfect. Now for some info on the area itself to be weary of(nothing to do with hotel) There's a heck of a lot (and I mean a lot) of people walking about all over the sea front and shop fronts trying to sell you cheap knoc

It is a little worse than the domestic express hotel. If you are sleeping at night, choose carefully. The hotel does not have its own parking lot. It is difficult to park on the island with many cars.

When you stay at Hotel HSM Reina del Mar in Llucmajor, you'll be near the beach, within a 10-minute walk of Playa de Palma and El Arenal Beach. This hotel is 11.9 mi (19.1 km) from Port of Palma de Mallorca and 10 mi (16.1 km) from Cathedral of Santa Maria of Palma.Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.At Hotel HSM Reina del Mar, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.Make yourself at home in one of the 180 guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs and complimentary toiletries.

When you stay at Hotel HSM Son Verí in Llucmajor, you'll be near the beach, within a 15-minute walk of Playa de Palma and El Arenal Beach. This hotel is 11.7 mi (18.8 km) from Port of Palma de Mallorca and 9.8 mi (15.8 km) from Cathedral of Santa Maria of Palma.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and an arcade/game room.Enjoy a satisfying meal at Restaurante serving guests of Hotel HSM Son Verí. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.Make yourself at home in one of the 180 guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.

Renovated hotel, practically all the facilities are new, plus there is another hotel from the same group opposite and you can go to the pool that has a small built-in jacuzzi and Balinese beds. There is no refrigerator in the room and wifi is paid

There're hundreds of hotels in the area. Don't go to this one. It's expensive and has poor conditions. The first thing that I noticed when I arrived was that it didn't have a ramp to facilitate the access of people with mobility difficulties. The second detail was that you were CHARGED for the WIFI 4€ DAILY. I have never seen that before. Also you were given a big and a small towel per person. Not a bath math, and they were refusing to give you any edtra towel. Towels are quite old, by the way. They tried to make money in every single possible way. The dinner does not include a single drink, not even water, and you can't take your own drinks. Most nights, there weren't many options, mainly salad. Nice the first night, but fed up after a week. Food taste was meh, but not horrible. If you want a decently quiet stay, it's not a good option. The place was full of drunk people. The first night, I saw how the man next to my door fell and opened his head. He was so drunk that barely knew where he was. It's not the right place if you aren't partying 24/7. I was told that I could notify reception of what room was causing noises, but there were a few per level. Impossible mission. I had an extra problem. My room had an air conditioner that leaked. I was told that they couldn't send anyone to fix it because the maintenance staff finished their shift at 5. What about emergency maintenance? I complained lots because it was a hazard. Their answer was to put a towel, which was getting soaking wet. They didn't have other rooms available. It took them 3 days to have another room free. I didn't receive any compensation for the inconvenience. Why not just 1 star? Because the staff. THE STAFF WAS NICE, THE ONLY GOOD THING. I feel sorry for them. They face lots of abuse.