"This is a brilliant boutique hotel in old town Solsona Spain. Close to everything paid secure parking is optional. Walking distance to shops and restaurants. Room was big as was the shower and toilet - spotlessly clean and breakfast if you want it - excellent hotel well worth a look"

"I chose the romantic package since we were celebrating our wedding anniversary. Our expectations, after reading the reviews and ratings on the Weekendesk website, were high. Upon arrival, the hotel's facade was very pretty, as it was built years ago. Once we entered the lobby, we were kindly greeted and given our room. We were located on floor 101, where our first surprise came: we opened the door and found it to be a single room with two 90cm beds pushed together and without the romantic decor I'd booked. We put on our swimsuits and went down to the -1 floor to access the spa, where we were disappointed again: it was a small space with four other people. The small jacuzzi worked well for so many people, but the water was so hot you couldn't stay there for long. You had two hammocks that you alternated with the other guests. There were a couple of showers, one hot and one cold, the small sauna and the hammam steam bath weren't working, and there was only one small ice fountain. Upon arrival, we used the whirlpool tub and noticed the faucet was broken, leaking water from most areas. Upon returning for dinner, we stopped by reception to inquire about the decor, and were told it was subject to hotel availability (two chocolates or a small jar of salt). My wife and I were left with rather dismayed expressions. Dinner was very well presented, but the waiters' service was somewhat lacking, as I had to ask for a candle to be lit and wait for our drinks. The salad had anchovies, and they weren't there. The continental breakfast was small, but good. I think I'll reconsider returning, or at least spend money on something I won't have later."

"What’s advertised and what you actually get are two very different things. Basic issues were handled poorly, promises were made and then reversed, and the way we were treated as paying guests was shocking. When problems arose, responsibility was avoided rather than taken. This place may look beautiful, but the management and service behind it are deeply disappointing. We left feeling stressed, dismissed, and misled. Would never return and would strongly advise others to think twice."