"For my personal reasons I booked a specific room two weeks back. On my way to Botswana tree days ago I personally confirmed the booking at the reception. Today on arrival they gave me completely different room in completely different location. According to their explanation the booked room was occupied. It is not the first time when I was facing similar situation locally and internationally. But it is only in Palm Park hotel the person who booked place and confirmed the booking was relocated."

"Our office decided to go have different outing, where we would enjoy in a quite place. We find Palala and the time that we spent there was amazing, game drive, food, spa to name a few. The staff is amazing."

"Terrible experience. We had very little sleep both Saturday and Sunday night as the bar area, despite being closed, appears to be an informal gathering for all drunkards. The noise continued until 4am and management completely ignored the situation. We will not be returning."

"I had a great stay with my friend , we really enjoyed their service and everyone there was so kind to us. Not forgetting the food great chef you have, keep it up and definitely coming again! Thank you "

"We had a wonderful night's stay at Sediba, hosted by Nadia and the lovely team. Excellent, faultless hospitality, the food was excellent, with generous portions - spacious and very comfortable accommodation, every little detail was taken care of! Thank you so much for hosting us - it was a real treat!"

"You can't go to South-Africa without spending a couple of nights at Mhondoro Safari Lodge & Villa. An hour drive from the entrance of the national park so very quiet and isolated. We were 4 and got a villa with a small private pool. 2 large bedrooms and equal bathrooms with outdoor showers, large living room, cleaned up every day. We were welcomed by the most friendly staff. Stayed for 3 nights and did 6 game drives (3 in the morning and 3 in the evening). When you go ask for Tish as a guide/driver. She is truly the best. The food (fine dining) was freshly made by excellent chefs and they even produce their own wine... You can even spot animals up close when observing from an underground tunnel access on the domain. We were lucky and got to see elephants drinking at the pool. And please take some serious photo gear as the animals can sometimes be at a distance."

"Great location in the middle of Welgevonden Game Reserve. Great stuff, Great Ranger. The food was amazing and the rooms were big. We‘ve seen so many animals on our Game Drive. "

"I could write a book about Laluka, but I’ll try to keep it brief. Family of 4 visiting S Africa from USA for the first time- 2 senior citizens and 2 Millenial travelers, all very seasoned and frequent travelers. We went to Laluka after a hectic time in Cape Town (lost a phone in an Uber), and a disheartening look at the massive inequality of Johannesburg. We weren’t having the best vacation and we weren’t sure what to expect when arriving at Laluka, though the prompt responses and caring service throughout the booking and planning process was easy and seamless. When we arrived at Laluka we realized that this place is a dream come true. The entire place is luxury from start to finish. The welcome reception, the safari trucks, the lodge, heck even the front gate was elegant and sophisticated while also perfectly situated among its wilderness surroundings. The rooms are enormous luxury cabins with every amenity and feature carefully thought out. We are picky and very specific travelers, and everything from the lighting to the soap to the hot water was perfect. On top of the property, every staff member treats us like we’re their family, visiting after a long journey away from home. They immediately met us at our transfer van and started helping us retrieve our lost phone (they actually achieved the impossible by actually coordinating and arranging the phone rescue from the Uber Driver 950 miles away! And Laluka did that for us without batting an eye- they literally took care of the whole thing). At every turn, it seemed like every staff member was an expert at their job, and always eager to show us the absolute best of their talents, whether it was a game drive, a chat at the bar, a truly world class spa treatment, or the owners dropping in every day to help manage everything and keeping 4 very different people 100% satisfied every minute of our trip. Some final notes: the game drives are incredible (you’ll see a ton and you’ll be as comfortable as possible- many other lodge safari-goers seemed to look at us in envy as we had more space, more blankets, better seats, and a shaded canopy for all our drives. We did drives and safari walks, and the Laluka guides are truly truly the best the Reserve has to offer. The spa therapists are so good that their treatments are truly a physical and spiritual experience all at once. You will be lucky to be touched by their healing hands. You will surely be impressed by the food throughout your stay- ingredients are the highest quality (and often straight from the Laluka Farm). Even though we are particularly picky eaters, we really enjoyed our overall dining experience and we all agreed that most people would love the dining experience here. We doubt there’s anything better in the entire Reserve when it comes to food. All 4 of us were thrilled with our stay, and we were all so incredibly sad to leave. We departed with hugs, tears, and hopes of seeing each other again. Before staying at Laluka we had "

"We went on our honeymoon for 5 nights at the mountain lodge and we could not fault anything about the trip. The location of the lodge and the view from the lodge are spectacular and seeing wildlife with the backdrop of the mountains is a unique experience. The lodge itself is beautifully finished and the staff at the lodge were all incredibly accommodating. The food was delicious and the range of options was good. In terms of the animals we saw, we were lucky enough to see the big 5 in the first two days. We had some special encounters with cheetah cubs, a herd of elephants blocking our way to the lodge and a failed hunt by some lionesses. We also saw a baby rhino which was incredible. We even encountered 4 lion cubs and their mother on the way out of the park when we were leaving on our last morning! In every instance, we encountered the wildlife with just our vehicle (which had only 6 people plus our guide) or with one other vehicle, which definitely added to the experience. Our guide Tim was fantastic - he was super knowledgeable and made our trip really special. He also made some great gin and tonics at sundown from the back of the jeep! The lodge also arranged for a bottle of sparkling wine and decorated our room for our final night of our honeymoon which was a great surprise. Couldn’t recommend the lodge any more!"