Spor Salonu Olan En İyi Benguet Otelleri

"I had a pleasant and comfortable stay here. The room was clean, cozy, and nicely designed with warm lighting. The staff were friendly and helpful, which made me feel welcome. Overall, a good experience — just a few small things could be improved, but I’d still be happy to stay here again. 😊"

"Returning Guest Disappointed – Urgent Improvement Needed Stay: 15-17/Nov/25 Status: Returning Guest We returned hoping for improvements after our last critical review, but found significant service failures persist. Management must urgently address these issues before our planned January visit. * Room Welcome: Cookies appreciated, but a Baguio Rose flower stalk would be a more meaningful gesture. * Housekeeping: Towels placed on the floor for replacement were simply re-hung; we had to call for clean ones. * Front Desk: Only one staff member on duty led to three unanswered calls at night. This poses a serious safety risk in an emergency. * Food (Breakfast): HORRIBLE quality. The buffet lacked creativity, was visually unappetizing, and items like the sausage were inedible. The Chef needs immediate supervision. Management/GM: Please give these critical points your special attention. We need to see positive improvements in January; otherwise, we will seek other accommodations."

"I had a wonderful stay at this hotel! The staff were very friendly and accommodating, always ready to help with a smile. The room was clean, comfortable, and well-maintained, with everything I needed for a relaxing stay. The location was convenient — close to restaurants and attractions, yet peaceful and quiet at night. I also enjoyed the breakfast; it was delicious and had a good variety. Overall, an excellent experience. I’d definitely stay here again and recommend it to anyone visiting the area!"

"This hotel has some good points: 1. Great buffet bfast with a variety of food selections. I like their dried fish, omelette, langgonisa, coffee, breads, fruits. But noticed they did not serve bananas. Staff looks attentive to the needs of guests. 2. Have greats restos and shops nearby. Also near the CJH Conference area. 3. Has ample parking and nice garden plus heated pool. However this hotel also needs improvement on the following areas: 1. Front desk looks like they are not coordinated. Made separate booking for three nights via Agoda and Trip.com and informed the hotel about this arrangement. However, after our first night, front desk asked us if we are extending our stay. Worst, they deactivated our key cards so we have to go down again to have them activated again which caused some inconvenience. 2. Toilet has a foul odor so called housekeeping who took some time to attend to us. They told us what to do to avoid the foul smell but some unpleasant smell still remained so reported this to the team leader who sent their engineering to check. The hotel staff told us they will return but never did. So problem was not solved. 3. Requested for late checkout since our trip back to Manila was still at 2pm. However, front desk cannot commit and said will require approval. We followed up and got no positive feedback. Called team leader and made complaints about issues 1-3 and had our request accepted. 4. Very difficult to book a taxi or grab and the guards said because of too many guests or tourists. But it’s a pity that such an expensive hotel also has no shuttles service. We booked this hotel because it’s near the conference area but disappointed because we felt we didn’t get the value and services we were expecting. Anyway, thanks to the great staff."

"Highly recommended. The service and welcome are exceptional, as is the hotel’s exquisite forest location and ambience in Camp John Hay, Baguio. Although it’s quite an old hotel, the highest standards are delivered. It’s quite expensive, although the dining and drinking options are priced quite reasonably for a hotel of this nature. We really enjoyed a very relaxing stay, enjoying the outdoor views and easygoing classic charm. Great job, and thank you!"

"Super polite, accommodating ang mga hotel staff, they even let us check in earlier yesterday. They bring our luggage and bags in our room. Very clean and super Bangor ng mga room at Cr. Highly recommended and super quiet ng place masarap magrelax at tulog namin."

"Great Stay – Highly Recommend! I had a great experience staying at grand sierra. The staff was friendly and welcoming, and my room was clean, comfortable, and had everything I needed. The location was very convenient, with easy access to nearby restaurants and attractions. The breakfast was also fantastic, with plenty of delicious options to choose from. I would definitely recommend this hotel to anyone visiting the area. Looking forward to staying here again!"

"There are a few points would like to bring up 1. The ceiling fan in the room is functional, However, the wind is totally not strong enough, so turning it on means not turning it on. 2. No YouTube/Netflix function on TV. Staying other hotels in Baguio which the said functions are available as well. But here no. 3. The hangers in wardrobe are so inconvenient, It can only be hung in the closet and cannot be taken away. Sometime want to hang clothes at the balcony but have no way. 4. Suggest to have USB socket ports at the bed side would be more convenient 5. Seems no individual button could control the light of baloncy. Seems the light is connected to some of the lights in room. 6. Front desk are friendly but can be more professional. Approached to the reception but no one acknowledged. We have to tell them ”check in” proactively 7. Prior arrival, sent the message to hotel for the room inquire, the first they replied, but afterwards, no replied from hotel anymore. 8. Breakfast not much selection. And many staffs at the counter 9. Shower water pressure not strong enough and hot water not hot enough. And no water refill after make up room service. Even so, base on the hotel location and the mountain view, will consider staying again in the future. Hope the management will review the comments and hopefully will see some improvements by then. Thank you!"

"Sound proofing is TERRIBLE. We can hear guests from another room chatting on their normal voice volume. Flushing toilet is LOUDLY HEARD from the other room. Passing by clients are heard clearly. Light switches does not work as efficient. Grounded yata."

"Quite a nice place and good for families to stay together in one property with 2 rooms. The living room and kitchen are quite big and can cook you own dinner if you want. The location is a bit hard to find and be careful not to mix up with other properties also called Prestige Vacation Apartments - with diff condo name."