Haikou Family-friendly Otelleri

Stayed for 2 days, had a pleasant experience overall. Hotel concierge Michael and front desk Nita was very friendly and helpful with our requests. Located walking distance near shopping malls - will definitely recommend this place to my friends for their travels :)

Nicely located on the beach trail, the city sites are easily accessible by rental bikes, which can be found nearby. The bay view was splendid, worth the visit itself. Although somewhat isolated from restaurants, good dining is minutes away by taxi or bike. An on-site convenience store and local market provide basic needs, such as food and beverages. The staff are friendly and helpful. The breakfast was good, with abundant choices of Chinese items, eggs and breakfast meats, and cold cerel. Pastry selection was minimal. The only coffee available is the espresso machine, which was broken one morning, leaving me in a semi-conscious stupor for most of the day. The coffee shop nearby opens at 10:30, which seems to defeat the purpose of coffee. The gym was well equipped but not air conditioned. The pool was nice, but as is common in China, had insufficient chlorine to prevent the growth of green and slippery stuff in places; don't swallow this water. The 15 CNY pool fee was fair. Overall, an outstanding stay for the price.

The rooms are spacious and clean, most important the beds are good size and quite comfortable. There is a pool next door with hot tub (natural) which was nice and enjoyable. We had a three stay as we were visiting family in Haikou, I can recommend the hotel.

Came here with friends for CNY. The hotel itself was nice and clean and the room was really spacious. The bathtub really sold this room for me. Simply amazing. The beach is right across the street which can be a big plus but unfortunately, the weather was not the best so I didn't visit at all. The downside of this location is its a bit away from bars and restaurants nothing is walking distance. The staff was really nice and two people were able to assist in English. I forgot the names but they were super helpful.

Huge hotel, rooms are big and nice. Food in restaurants good quality and seems reasonable. Staff are super nice, in all areas. Our special compliments to Heidy Hon ( 韓燕琴) who worked at the front reception-was polite, patient and more than willing to help. We were totally impressed with her good service They do need some staff with knowledge of English. The Hot Springs are clean and quiet but it needs more lighting at night. .

The hotel in general is fantastic but my bedroom had little insects and I got bitten or stung by something at midnight. The food was amazing specially the breakfast, quite international and tasty. The hotel had a variety of amenities but many of them are extra paid which is something you're not expecting when you book a 5 start hotel. In any case great for a weekend getaway.

This hotel was a good find. The rooms are great, clean and spacious. The beach is the best thing it has, clean, wild, empty. Bring your own chairs because it is as empty as we show on the pics. The pools are clean and huge, lot’s of space for all guests. Beautiful gardens to walk around. The only issue was food: breakfast was really good with a ton of options for Chinese and western. However, after breakfast you will fin a Chinese restaurant call China Spice with only Chinese food and a bit pricey, the room service menu which was ridiculously overpriced or the food at the bar, which was not great. We ordered Quesadillas that had no cheese, and who knows what was inside, look at the pic of the guacamole. The pizza margarita is your best option there. The piña coladas were a good option. We gave it 4 diamonds because of the food options, you can order delivery through the Apps though, there is nothing around walking distance.

Love our stay here .. everything is perfect.. staff are welcoming around all the hotel. Room very clean and comfortable.. the location near cdf mall .. 10 mints drive. The resort is big and perfect for holidays .. just we stay during a rainy and little bit cold weather. Breakfast having a lot of variety.. we enjoy also the dinner at the hotel.

I came to this hotel during the summer of 2022, and they were working on the beach, but we still had access to it. I wanted to return because it was a very relaxing experience. I returned for the 2023 Spring Festival, and it was even better because the beach had been renovated. This trip was very relaxing and enjoyable. I would return to Haikou Shangri-La because the staff and other guests were friendly and helpful.

The hotel is in the airport and is convenient. The rooms are clean, but the best thing about the hotel I've ever encountered is the staff. with sincere help, especially Ms. Han Jun Zhen, who has tried her best to help me send things to friend in China. I have to thank you very much. Next time if I come to stay in Hainan, I will definitely stay at this hotel again.