Hat Yai Otelleri

Very clean, neat and the room is spacious. The beds are comfy, the pillow is so soft and I'm into the dreamland after one minute I lay down 😂 location is so strategic just walking short distance to Central Festival Hatyai & ASEAN Night Market. Staff are friendly and helpful.

I recently stayed at the hotel, and overall, it was a comfortable experience with a few drawbacks. The bed was exceptionally comfortable, and the room was spacious, providing ample space to move around. The isolated location offered a peaceful atmosphere, ideal for those seeking tranquility. The staff at Hotel were friendly and accommodating, always ready to assist with any inquiries or requests. Additionally, the breakfast available was exceptional, offering a variety of delicious options to start the day. However, there were some noise issues that detracted from the overall experience. Throughout the night, the room was filled with the noise of machinery, which could be disruptive for light sleepers. Moreover, the sound of water running in other rooms was noticeable, causing some disturbance. The gym was an asset and the pool superb. Despite the noise challenges, I appreciated the comfort of the bed, the spaciousness of the room, the isolated location, the friendly staff, and the delicious breakfast offerings. With some improvements in noise insulation, the Hotel could offer an even more enjoyable stay for its guests.

The room was spacious. Free parking. We got breakfast and it was delicious & halal. I want to buy coffee at reception but can't as they didn't accept cash. The staff at reception can speak English well so it's easy to communicate. Location not that far from town, just nice. Near the restaurant and shop.

The location was good . The service was not I expected as I ask for room make up but when I’m back it was not done . The bathroom was too small hope can get me upgrade the next time on my stay . I didn’t take in house food as I love the street food . The staff at the lobby was very attentive n greets everyone when we are going to level 1. He will be there pressing the lift even before we reach.

Basically room space limited and cleanliness to be improved. The floor sticky and table with dust. There is no dustbin provided in the room and the kettle malfunctioning. The bathroom not in good design as we have to close the door when we wash hand as the door block the basin. The room not well maintained condition. Overall we shall go for others instead of repeat stays.

It seems that there are no Standard Operating Procedure (SOP) and communications breakdown within the Maintenance, Housekeeping and Front Office team. Hot shower in our room was not working and had reported it to the Receptionist before we left the hotel for a dinner and walk. When we came back, we gave the receptionist courteousy reminder and to ask if our shower was fix. They couldnt answer that and immediately asked the maintenance staff which was happened to be standing outside of the lobby to fix it. The Worst Part:- The maintenance staff walked together with us into our room and washroom, with his same shoe which he wore when he stood outside of the lobby. After fixing it, he literally step on our floor mat to dry his shoe. The while floor mat was dark in colour and we asked him to bring that floor mat out! After reporting it to the receptionist, they didnt really know what to do, and i asked them to get the housekeeping team to come and clean it. The housekeeping lady only came to replace a floormat, without mopping the floor. We hv to request over again and tell her what happened. No apologize from any of thm. Extra tips, do not opt for their breakfast choice, there is only 6 items ala carte menu available. First day breakfast there are cereals bt the milk was abit sour, 2nd day breakfast, no cereals available.

We booked 2 x Deluxe room with breakfast , Hotel is located makro, shopping centre & night market . I like the location , very convenient and easy to access every where. There provide carpark too. The swimming pool is big & have gym room too. The room is big for me to put 2 big luggage .The staff can't really speak english fluently . Sometimes there don't understand what i asking or explain. The room is clean & the sound prove too. The most important for me is sound prove . i will be back again this hotel . Highly recommend my friends and family .

We stayed in Superior room at Wing C which is located behind Lee Garden, walkable to Kim Yong Market. Parking is good. The shower does not have hot water, shower screen does not separate dry and wet. Reception is friendly and the car park is well manned. Rated 3 stars because found the location a bit congested.

Room only have basic amenities (towels, bathmat, soap/shampoo dispenser, hairdryer). Have their own application that you can contact to request amenities as the room don’t have any telephone. Have TV, local channels and movies. But some movies they already dubbed it in thai language. Iron is upon request at front desk. Need to return within one hour of use. Location wise, 10 minutes walk to Odean Mall, Lee Garden area. If you want a quiet place to stay, this is the hotel for you.

I stayed at the hotel one night on 10/9/2019 to 10/10/2019 on my way to hk. I am so happy I splurged and booked a junior suite room during my overnight stay. I was told at the time the suite was just newly remodeled! About the suite: It is very spacious and well organized. The bed was super comfy and the bathroom was clean and well maintained. The breakfast was excellent with a wide variety of eastern and western selections. I miss the fresh fruits! More importantly, the service at hotel is friendly and the location is second to none! It’s located in center of everything you will need! I wish I had stayed longer but I will definitely come back to stay at this fantastic hotel!