Havana Otelleri

Having booked our anniversary experience and chosen Cuba as our choice of destination from our bucket list, we were SO thrilled to have picked MYSTIQUE REGIS Boutique Hotel by Royalton as our preferred choice of stay. This beautiful newly refurbished boutique hotel in the heart of Old Havana was perfectly located with access to all key tourist and local sights, vintage car experiences, eateries and of course a comfortable and super clean rooms to come back to after a long day of sightseeing! Beautiful rooftop for sunrise brekkie to provide you with awesome City views! This is a must for daily starts.. Now most importantly the Welcoming staff were the epitome of Cuban hospitality. Always there to help and guide no matter how small or big the problem like booking taxis, site seeing, restaurant recommendations and moreover endlessly trying to help us communicate with the lost and found airport people who lost our luggage sadly! But that’s another story! Big shout out and THANK YOU to the Mystique Team Kim, Arianna, the marketing butler team and all the lovely reception ladies and bell gentlemen! MUCHO GRACIAS for making our stay a welcoming, relaxing and warm 1st time vacation in your fascinating, fun and fabulous Havannah City! Keep Well! Best Wishes Segun & Lucy THOMPSON

We rested in Cuba in April 2023. Booked one night in this hotel for 10.5tr. During the trip, it was necessary to shift the booking dates by one day (we really wanted to get to the Tropicana cabaret show). The Trip service fed promises to resolve the issue within 24 hours for three days. We did not receive a clear answer whether it is possible to change the dates of the booking. We had to book a second night for the date we wanted. This reservation cost 11.5t.r. the difference in price was attributed to exchange rate fluctuations. At the time of check-in, it turned out that the first night was paid for only one person, although two people were billed when booking. And the second night is booked for two persons. For the first night it was necessary to pay 85 €. In a word, I do not recommend using this Trip.com service. Now about the hotel: a huge disadvantage for the Russians is the inability to use cash. The whole hotel works only with cards. Russian cards naturally do not work, the Mir payment system has just begun to be introduced in Cuba. Accordingly, we could not use the restaurant, bar, pool. In general, the hotel is not bad for Cuba, the only thing that was very embarrassing was the peeled tulle. Well, right at all, with a tuft of thread on the floor.

There is a sightseeing bus stop near the hotel, $10/person There is a shuttle bus to the airport for $5/person. The exchange rate at the hotel is bad 1:120 Exchange with the security guard for 1:200 no napkins A 1.5 liter bottle of water is provided on the first day of stay The next day I started buying a bottle at the bar for 400 pesos. It is recommended to live in the old building as it has more heritage than the new building. Very close to the Hemingway store where Gou Huan checked in The classic car distribution center is also near the hotel. The swimming pool on the eighth floor is nice but the facilities are old. Even if the air conditioner is turned off, there is still noise

There was an older lady at the front desk who was very poor in front desk service. When customers asked questions, she liked to ignore them. Consult about WiFi problems, and do not give solutions. When the customer says whether they can buy it, they can answer that they can buy it. But when customers pay to buy, they say they can't buy it and need to wait. During the later period when customers repeatedly asked whether WiFi could be purchased, taking advantage of the language barrier, they fooled customers to ask for tips. And there is no WiFi available in the room, only in the lobby. WiFi is charged by the hour. No hot water in the room, unable to take a hot shower.

I had a good experience staying at this hotel last time, so I decided to stay here this time. Although the hotel is a bit old, I really like the design style of this hotel. It is scattered and free, overlooking the blue sea view and passing through the green shade of the courtyard. Of course, the richness of the hotel buffet cannot be compared with domestic hotels, but compared with other places in Cuba, I am satisfied.

The Casa de Ramon El Artista is an ideal spot for travelers wanting to discover the city. Visitors to Havana will find that the Casa de Ramon El Artista is a fantastic accommodation choice.The hotel is only 1km from Estación Central De Ferrocarriles and 21km from Jose Marti International Airport, giving guests a number of convenient transportation options. Seeing Havana's sights from this hotel is easy with Malecon, El Castillo de los Tres Reyes del Morro and Plaza de Armas all close by.In their spare time, guests can explore the hotel's surroundings.When it comes to Havana hotels, the Casa de Ramon El Artista is highly regarded for its excellent facilities.

Hotel is excellent except I am disappointed in the way the luhgage storage was handled. I checkrd out on Dec 23 and left my bG there for my return check in on Dec 26. Was told by receptionist & security that i have to pay for daily storage. I made the payment and there was no receipt provided. what is worst is the baggage storage jas no tah for reclaim. what if domeone accidentally takes away my bag which is a rimowa. after i insist on docrmentation i was given a hand written note to indicate my name. For a five star hotel you should be more professional in handling this ; charging returning customers for 3 nites to store a bag when i am returning? and mo receipt after i pay? and mo collection tah for security?

The best stay exparience I've had. Whenever I travel for work, I want the same experience I got at Hotel Victoria. The rooms where fine and cozy, the water was always warm, not my taste. I like cold showers. The staff: from Yvis, Zulio, the front desk lady and the Captain at night(the bald guy, he was amazing), to Edgard, Elizabeth and Ruben in the morning. You guys made me want to come back. There was a piano sir in the morning, I appreciate that. Food was great: dinner had a great appetizer, breakfast was very rich. Overall: I want to come back