Achi Kaplıcalı Otelleri

"I would like to take a moment to express my sincere appreciation for the excellent service provided by one of your hotel staff members, Ito-san. During my stay in Hirugami No-Mori, Ito-San went above and beyond to ensure that our experience at your onsen/hotel was a memorable one. Despite the language barrier, Ito-san's attentive nature and willingness to go above and beyond to assist me in navigating the area made a significant difference in my stay. Her use of Google Translate to communicate with us was impressive and demonstrated her dedication to providing top-notch service. I was thoroughly impressed with her professionalism, positive attitude, and exceptional customer service skills, which were evident in every interaction I had with her. Her talent is remarkable, and I hope that your hotel will continue to support and develop her professionally. Please convey my heartfelt appreciation to Ito-san, and please recognize her outstanding work. She is a true asset to your onsen/hotel, and I look forward to visiting again in the future. Thank you for providing me with a memorable experience, and I wish you and your team continued success."

"Location is near the morning market. Staff were really friendly. There is a communal footpath. There were also private onsens that you can book for a fee. Check-in is at 1pm and there is a free drinks section that opens till 9pm, which includes alcohol such as sake, beer and highballs."

"特別喜歡這種小地方的温泉旅館。想去哪兒和工作人員一説他就安排車送我去了。小男生笑容超級可愛。露天温泉裏有觀音菩薩，晚上坐在温泉裏欣賞着十五的月亮，雖然漫天星星可惜月亮太亮了。星星衹能隱約看到一些。晚上在阿智川堤岸上散步聽着河水嘩嘩的聲音，看着民宿的暗黃的燈光，走到山腳揹着月亮能望見北斗七星。就是從東京去不那麼方便。但勝在人少體驗感好。等有機會冬天再去觀星吧。"

"The hotel provided a very quiet and secluded retreat, perfect for a relaxing getaway. The highlight of the stay was the all-you-can-drink alcoholic beverages offered during dinner, which added a touch of luxury to our evenings. Additionally, the star gazing experience at night was exceptionally well-organized, allowing us to marvel at the night sky in comfort. Kudos to the staff for creating such a memorable experience!"

"it has been a great onsen experience as it's got several pools to choose from. A variety of food choices during dinner and breakfast. Even got 4 types of crab legs! The staff are helpful and friendly. They even offered to walk us to the car with an umbrella as it was raining. located beside the river with a beautiful view to offer. A lovely walk along the river. The morning market is right outside the hotel."

"📍 Hotel Keigetsu 信州昼神温泉郷 日長庵 桂月 @ Hirugami Onsen, Nagano 🇯🇵 We stayed 3D2N from 13 November 2025 at Hotel Keigetsu (日長庵 桂月), and it turned out to be one of the best choices for our Nakasendo trip. The ryokan sits in a peaceful corner of Hirugami Onsen, surrounded by nature and traditional Japanese charm. There is a designated parking area exclusively for guests, accommodating around 15-20 cars of all sizes, making it very convenient for self-drive travellers. We chose a Japanese-style room with a private bathroom, and the highlight was the beautiful wooden bathtub — perfect for a relaxing soak in complete privacy. In the mornings, the view from our room was calm and peaceful, with gentle bird chirping adding to the serene atmosphere. Our stay included breakfast and dinner, and both meals were exceptional. Each dish was beautifully prepared using seasonal ingredients, and the servers were patient and friendly, taking time to explain each course and share stories about local flavours. Their warm hospitality truly enhanced the dining experience. The ryokan is within walking distance to the Morning Market, just about 10 minutes away, making it an enjoyable little morning stroll. There is also a FamilyMart right beside the ryokan, just a short walk away — extremely convenient for drinks, snacks, or last-minute essentials during your stay. The staff also introduced several nearby activities and hiking trails, and the routes are super visitor-friendly, making this ryokan an ideal base for exploring the Nakasendo area. The onsen baths were another highlight — soothing, clean, and filled with Hirugami’s famously smooth, skin-friendly hot spring water. Perfect for unwinding every evening. Overall, Hotel Keigetsu offers excellent food, warm service, relaxing onsen, comfortable rooms, and unbeatable convenience, whether you’re here for onsen relaxation or the Nakasendo trail. Highly recommended for a peaceful, authentic, and memorable ryokan stay in Nagano. ♨️🍁🌿✨"

"İki yetişkin ve iki çocuk (11 ve 4 yaşında) için rezervasyon yaptırdım, ancak yemekler ve ikramlar dört yetişkin için hazırlanmıştı. Uygulamada da yemekler dört yetişkin için listelenmişti, bu yüzden çocukların yetişkin menüsünü alacağını varsaydım. (Uygulama çocuk menüsünü seçmenize izin vermiyor ve izin verse bile seçmezdim. Ancak, çocuklara özel ikramları tercih ettim.) Ancak, giriş yaparken resepsiyon görevlisi bana, ”Rezervasyonunuzu dört yetişkin için kabul ettik, bu nedenle şu anda herhangi bir değişiklik yapamayız. Bana inanmıyorsanız, lütfen bu sipariş belgesine bakın.” dedi. Sinirlendim. Çocuklar yemek sırasında pek bir şey yemeyince, görevli, sipariş hatamdan beni sorumlu tutar gibi, ”Hiçbir şey yemediler.” dedi. Yemeğin robatayaki olacağını düşünmüştüm, ama öyle değildi. En kötü yanı, çıkışta faturayı ”iki yetişkin ve iki çocuk” olarak değiştirmeleriydi; bu, çocuk indirimi aslında geçerli olmamasına rağmen, hakaret gibi geldi. Gerçekten çok sinirlendim ve rezervasyon yaparken uygulamada iki yetişkin ve iki çocuk, hatta çocukların yaşları da dahil olmak üzere belirtildiğini ısrarla söyledim, ancak ”Seyahat acentesinden böyle bir sipariş almadık” dediler ve müşterinin bakış açısını dikkate alma konusunda hiçbir işaret göstermediler. Bir otelin konaklama yerinin uygulamada nasıl sunulduğunu kontrol etmesi doğal bir şey bence, ama bu son derece tatsız bir durumdu. Daha sonra bir telefon aldım ve özür müydü yoksa değil miydi emin değilim, seyahat acentesiyle görüştüklerini söylediler, ama neyi kontrol ettiklerinden emin değildim ve sadece suçu seyahat acentesine atmak istiyorlarmış gibi geldi. Kasada ödeme yaparken, uygulamayı kontrol etmeleri gerektiğini söyledim, ancak bakmadıklarını söylediler ve müşteriye karşı hiçbir sempati göstermediler. Her zaman haklı olduklarını düşünüyor gibiydiler."

"We spent two nights here and everything was flawless! The service and amenities were top-notch, and every meal—from dinner to breakfast—was carefully curated and delicious. Truly one of the best luxury onsen hotels in all of Japan"

"Good view, large room, friendly and professional staff. Free-parking. Wake up call for breakfast (without asking). Gorgeous meals!"

"nice simple hotel, good and quiet, adequate facilities, recommend for travel"