Ōtsu Kaplıcalı Otelleri

"We appreciated that the hotel provides complimentary pick-up and drop-off service to the nearest subway station between 7:00 am and 9:00 pm. Breakfast is served in traditional Japanese style, featuring rice, grilled fish, eggs, and some vegetables. Coffee is not included and must be purchased separately from the hotel’s café. Bedroom: The tatami mats felt slightly dusty, possibly because the room had been vacant for a few days after the last cleaning. There was also a strand of hair on one of the pillows when I lifted the duvet 😅. Although the room was ready, the hotel does not allow check-in before 3:00 pm. Check-out time is 10:00 am, which is earlier compared to many other hotels. We were charged an additional ¥4,000 for a late check-out at 11:00 am (extension of an hour). The in-room onsen was excellent, the water flow was strong and hot enough for cold weather. The bathroom mirror was also spotless. The hotel was quite empty during our stay, so it would be appreciated if management could be more flexible and allow early check-in when rooms are already ready. The check-out time should also be extended to the standard 11:00 am. Not allowing early check-in while also enforcing an early check-out time does not seem very favorable for guests."

"I loved everything about this hotel. The cleanliness was outstanding — easily one of the cleanest hotels I’ve ever stayed in. The staff provided great service and were always helpful and friendly. The hotel offers a shuttle bus to the train station, which made getting around very convenient. The food was delicious, especially the breakfast, with good quality and variety. The highlight for me was the hotel view — absolutely beautiful and very relaxing. Overall, the stay exceeded my expectations and I would definitely come back again. Highly recommended!!!!💕💕💕🎀🇯🇵🙌🏽"

"It was a great stay at this ryokan! The hotel is able to arrange a car to fetch you from the JR station. You can call them using a dedicated phone at the station which is used to contact the different ryokans. The car arrived in 10mins or so. The ride to the ryokan was also less than 10mins. The hotel also fetched us to the station on the last day of our stay. The ryokan itself is homely and cozy. We were greeted by an english speaking staff who introduced us to the amenities of the ryokan. There was also a nice welcome tea and matcha chocolate. Our bags were brought to our room as well during this time. The room is spacious and cozy. The hotel prepared 2 welcome biscuits in the room which was a nice personal touch. The room has a nice living room and a great view of Lake Biwa. Recommend to catch the sunrise over the lake! There are 2 normal beds as well as futon beds (need to set up yourself). Both are comfortable. The hotel also prepared pretty yukata for both female and male guests which you can wear during the stay. There are 4 different designs for ladies, and one design for the guys. You can request for different size if the one in the room doesn’t fit you. There is also a full length mirror and a mini dressing area at the side of the living room. It was fun dressing up in the yukata! The toilet, basin, shower and hot tub areas are all separate. The toilet is a little small, but the basin and mirror area is very spacious. The shower area is quite small as well and the shower head is rather low so you need to hold the shower head if you wish to wash up while standing. There is a small stool given for you to sit down though. The hot tub area is semi-outdoor and you can see Lake Biwa. But it is quite small (only good for one person). It was too cold so we didn’t use the hot tub. Instead, we booked the private onsen for 50mins. The private onsen has a private toilet and dressing area which is equipped with hairdryer, body lotion etc. There is a water dispenser as well if you need to hydrate yourself. The onsen area has a washing area, and the hot tub area is spacious for 2 person. There are privacy screens around the onsen area but there is a small gap to let in cold air for ventilation. Wish there is a good view from the private onsen but it was still enjoyable! Dinner and breakfast was Kaiseki style, and the meals were one of the highlights for my husband and I. We really enjoyed the courses which are clean tasting yet wholesome, fresh and flavourful. It was such a sumptuous treat! The ryokan also has a souvenir shop if you wish to buy anything back. Overall, my husband and I really enjoyed the stay here and we agreed this was one of the main highlights of our 12 days trip in Japan. Highly recommend!"

"Курортный отель для расслабленного отдыха. Вид из онсена на озеро приятен. Вид с балкона на него же тоже. Порадовало обилие разнообразной уходовой косметики в онсене. Завтрак понравился большим выбором еды. Футон в номере тонковат, поэтому спать было жёстко. Неудобное расположение розеток. Есть регулярный трансфер до станции, это удобно"

"The hotel is wonderful and the food is fantastic. The room is comfortable and feels new. The hotel offer shuttle service to two different train stations. I highly recommend this hotel, I'd love to stay here again."

"飯店服務及設施（若要使用湯元館的湯，要加700日圓）很棒；一停好車，服務人員馬上前來引導入住，並換好室內鞋即在休息室，觀看完「全館介紹短片」一目了然。 是間有點年紀但重整的溫泉會館，沒有電梯，但最多爬到3樓。CP值很高！ 早餐非常豐富用心料理，你可以吃到道地又有創意的懷石料理。 唯一的遺憾，晚餐的涮涮鍋的肉，不是近江牛！但所有食材及色香味俱全每一道菜都值得細細品嚐！ *緊鄰的琵琶湖是必去景點，依時間寬裕程度，自行搜尋有興趣的景點。"

"Love the overall experience, sunrise view is a bonus, staff are super friendly. However, we booked through trip.com, the price shows online does not include the kid, even we selected the kid at the begining, so we had to pay additional at check out. This is agent's issue, not the resort."

"Рядом с озером и прекрасной набережной. Красивый номер в японском стиле, жаль туалет отдельно на этаже."

"The services are good and there is free pick up from railway station."

"Very nice. The owner is very nice and helpful. He is able to speak English. Moreover, the private Onsen room is really impressive. Hope I can go next time."