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"The best hotel in this trip. The room is really large in size and tidy with different amenities provided. Got very nice hair dryer from refa. My family enjoyed the stay here. Very nice scenery, right next to the biggest lake in japan. Definitely recommended."

"We appreciated that the hotel provides complimentary pick-up and drop-off service to the nearest subway station between 7:00 am and 9:00 pm. Breakfast is served in traditional Japanese style, featuring rice, grilled fish, eggs, and some vegetables. Coffee is not included and must be purchased separately from the hotel’s café. Bedroom: The tatami mats felt slightly dusty, possibly because the room had been vacant for a few days after the last cleaning. There was also a strand of hair on one of the pillows when I lifted the duvet 😅. Although the room was ready, the hotel does not allow check-in before 3:00 pm. Check-out time is 10:00 am, which is earlier compared to many other hotels. We were charged an additional ¥4,000 for a late check-out at 11:00 am (extension of an hour). The in-room onsen was excellent, the water flow was strong and hot enough for cold weather. The bathroom mirror was also spotless. The hotel was quite empty during our stay, so it would be appreciated if management could be more flexible and allow early check-in when rooms are already ready. The check-out time should also be extended to the standard 11:00 am. Not allowing early check-in while also enforcing an early check-out time does not seem very favorable for guests."

"今回の宿泊では、スタッフの皆さんの接客がとても丁寧で親切だったため、滞在中は終始安心して過ごすことができました。チェックインからチェックアウトまで、特に不便や問題を感じることもなく、快適な時間を過ごせました。館内の雰囲気も落ち着いており、細かい気配りが感じられるサービスが印象的でした。全体を通して、とても満足度の高いステイとなりました。"

"I loved everything about this hotel. The cleanliness was outstanding — easily one of the cleanest hotels I’ve ever stayed in. The staff provided great service and were always helpful and friendly. The hotel offers a shuttle bus to the train station, which made getting around very convenient. The food was delicious, especially the breakfast, with good quality and variety. The highlight for me was the hotel view — absolutely beautiful and very relaxing. Overall, the stay exceeded my expectations and I would definitely come back again. Highly recommended!!!!💕💕💕🎀🇯🇵🙌🏽"

"東横インと言う事もあり、ホテル自体は何も問題ないです。部屋も綺麗ですし、サービスも全く問題ありません。 ただ唯一残念なのは、立地かと思います。 JR大津駅と京阪びわ湖浜大津駅のどちらにも微妙な距離があって、荷物がある場合や暑さ寒さがある季節は若干辛いかと思います。 また周辺にコンビニなどが無いため、買い物忘れなどがあると不便を感じるかもしれません。"

"So far is the best business hotel brand for me. However, i have been to other branches which have slightly more amenities. Nevertheless, i still enjoyed my stay because of the thoughtful service from all the staff. Clean rooms too."

"Love the overall experience, sunrise view is a bonus, staff are super friendly. However, we booked through trip.com, the price shows online does not include the kid, even we selected the kid at the begining, so we had to pay additional at check out. This is agent's issue, not the resort."

"Located behind the JR station which could take you to anywhere outside the town. Need to walk to other location within the town as there's no connecting train. The hotel is rather old but is ok to stay at affordable price. A restraurant within the hotel that serve good food."

"The hotel is wonderful and the food is fantastic. The room is comfortable and feels new. The hotel offer shuttle service to two different train stations. I highly recommend this hotel, I'd love to stay here again."

"Inase is a really amazing and beautiful place. If you're looking for peace after spending time in Kyoto or other big cities, it's the best place to get a rest. Staff is very polite and friendly, breakfast is delicious, and the garden inside is beautiful. We had some troubles with the luggage, but they helped us to deal with it, so grateful for that. This place is 10/10. Don't hesitate and just book it."