"When I asked about parking, the young woman at the reception was rude and very unpleasant. The free parking lot is limited and can only accommodate about 10 cars, so I was directed to a paid parking lot, but there was no discount."

"Location is not that good . Not easy to find"

"Hotel view is nice , room is comfortable"

"First of all, note: this hotel is completely unassisted, the hotel only has one building on the roadside, there is only an electronic tablet inside for guests to check in and check out by themselves, and there is a local phone number with Japanese recordings. Also pay attention to the check-in time and check-out time, which are completely inconsistent with the online reservation platform of Trip.com. This hotel only sent me an email the day before I checked in. There is a QR code in the email to remind self-registration. There is a link that must be opened by yourself below the email. Check-in and check-out times are only shown here. (I didn't pay attention to this link at all) Then something bad happened, and the waiter on the phone said that everything should be subject to the hotel regulations, which I found very irresponsible. Trip.com The check-in certificate is: Check in14:00 Check out12:00 But the hotel is actually: Check in 16:00 Check 10:00 As a result, the first day of check-in was invalid. I went out to buy breakfast the next morning. I came back at 10 o'clock. The password lock was invalid and I couldn't enter the room at all. The luggage was trapped in the room. As a foreign traveler, and not knowing Japanese, you can imagine how awkward it is. These two setbacks have broken me down. The hotel does not have a locker for luggage storage. I wanted to go to the nearby Gaoyuan City Toe Park to enjoy the cherry blossoms the next morning. Because we could not handle the luggage problem, we cancelled this project. We only went to the park before nightfall. Please burn the store to help us call a taxi. I used it back and forth 10,000. The next day I want to leave the place quickly, go straight to the next stop! I would like to thank the clerks at the two shops next to it again and again, for helping contact the hotel, it took them too much time, they are still very friendly, really grateful. The people I met in the local area this time are also very friendly, thank them so much. The room facilities and space of this hotel were ideal, I guess only suitable for locals, self-driving car travel. I will not recommend it to foreign people, the place is too big, the traffic is not convenient, the night is very quiet, if you like lively friends do not consider. And we had to take the high-speed bus to Nagano the next day, and we had to take the ticket service at the bus stop in Ina, and we had to take a bus to a highway and spend a taxi to get on the bus. This experience really gave me a lot of knowledge, but fortunately I found a kind person to help, otherwise it would be unthinkable."

"We booked a 2-night stay for 2 people. On the first day, we expected the receptionist to be there, but when we went to our room, it was set up for one person, and everything was for one person, which was very inconvenient. The next morning, the receptionist was also gone. It wasn't until we returned home on the second day that we explained the situation from the first day, and they refunded us the difference for the single-person room. We hadn't even asked for a refund, and I was impressed by their prompt and thoughtful response. So, in conclusion, if the staff are there, they will provide polite and kind service. One suggestion would be that the microwave, which is only installed on the second floor, could be placed on every floor, which would be very helpful. Thank you for your hospitality."

"You should eat breakfast. It's warm."

"Just meet the basic needs for travellers"

"I stayed here two years ago and used the same room. There's a private outdoor hot spring bath, which I was able to relax in. The location is also great, and I was able to spend a very relaxing time."

"Good."