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9,7/10
Olağanüstü
MMisafir KullanıcıThis was the most incredible experience. Dedicated staff and hotel that is committed to providing an authentic and relaxing experience. The amenities, onsen and food were outstanding.
Hakone Otelleri Ziyaretçilerin %5.3 kadarı bu bölgeyi tercih ediyor
Gecelik başlangıç fiyatı:724 USD
9,4/10
Olağanüstü
MMisafir KullanıcıReally nice hotel at Hakone Ashi Lake. Location is a little remote but they have a shuttle bus from Odawara St. And it's nice and quiet..
The rooms have bakconies, I had with Lake view...sooo nice.
Hakone Otelleri Ziyaretçilerin %22.3 kadarı bu bölgeyi tercih ediyor
Gecelik başlangıç fiyatı:207 USD
9,3/10
Harika
MMisafir KullanıcıExcellent service with professional staff, provide care to guest in each touch point. Beautiful scenery in public and private onsen. Restaurants provide quality food in japanese and western style. Highly recommend.
Hakone Otelleri Ziyaretçilerin %2.1 kadarı bu bölgeyi tercih ediyor
Gecelik başlangıç fiyatı:360 USD
9,3/10
Harika
AANASTASIIA_BERDNIKOVAThis hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!
Hakone Otelleri Ziyaretçilerin %2.1 kadarı bu bölgeyi tercih ediyor
Gecelik başlangıç fiyatı:354 USD
9,3/10
Harika
MMisafir KullanıcıThe private onsen service was terrible. Please do not get the private onsen. The receptionist in the onsen does not understand english. The receptionist also did not assist us. The time was also incorrect. We were supposed to have 8-9 and 9-10 slot. But ahe is so confused. And 9:30 they are already knocking our doors calling us to come out.
A totally bad experience in the private onsen.
The hotel is ok. Food is also good. The private onsen which was supposed to be the highlight of our trip… became the worst. Total waste of money
Hakone Otelleri Ziyaretçilerin %70.2 kadarı bu bölgeyi tercih ediyor
Gecelik başlangıç fiyatı:182 USD
9,3/10
Harika
MMisafir KullanıcıOverall an ok stay. A bit hard to find, very limited English spoken by the staff which led to some confusion (even for the representatives who were assigned to us by English speakers). Felt quite formal and not that warm
Room was more or less as expected, and the dinner and breakfast meals were quite elaborate. Felt that breakfast was actually the stronger meal of the two, so wasn’t necessarily worth it to pay extra for dinner. I’d likely skip doing dinner in the future. The room attendant who helped us was very kind and attentive, although we had a bit of language barrier given we don’t speak Japanese.
The big disappointment was even though the ryokan is advertised as allowing guests to book one of the larger hot springs on the property for private use for 45 minutes, we weren’t able to do this. We arrived within the designated check in time and were told that it was all booked up for the day. There was no way to book in advance and we were only staying for one night, and they didn’t try to accommodate allowing us to book at all for the next day before checkout. This really hampered the experience overall - we weren’t that interested in using the gender segregated facility (was traveling with my partner who is the opposite gender) as we wouldn’t be able to spend time together, and the tub in our room was quite small.
They should amend this policy to allow all guests to book a private hot spring time or not advertise it as part of the room! Feels like we got cheated out of the service and we weren’t offered anything else as an alternative. I would have booked another ryokan had I known this were the case - there are many others in Hakone which are much better value and have nicer / newer private facilities for around the same price. I wouldn’t recommend Yama no Chaya given this was a big part of what we thought would make it a good experience
Hakone Otelleri Ziyaretçilerin %70.2 kadarı bu bölgeyi tercih ediyor
Gecelik başlangıç fiyatı:566 USD
9,1/10
Harika
MMisafir KullanıcıNeed to walk a bit from the train station but there is a shuttle bus from here to the train station. Customer service was great and enjoyed the bath outdoor in rainy weather.
Hakone Otelleri Ziyaretçilerin %70.2 kadarı bu bölgeyi tercih ediyor
Gecelik başlangıç fiyatı:89 USD
9,1/10
Harika
MMisafir KullanıcıA comfortable stay with staff who are attentive to service. We loved the location of the ryokan and both the private and public onsens were clean and well-kept. We also found the quality of the food from restaurant very good. Loved how it was nestled high on the mountain which gave a bit of privacy. Shame the front facade was hidden due to renovations, but would love to come back again once it is fully renovated.
Hakone Otelleri Ziyaretçilerin %2.1 kadarı bu bölgeyi tercih ediyor
Gecelik başlangıç fiyatı:270 USD
8,8/10
Çok İyi
JjoeyhctanAilem bu otelde kalmaktan gerçekten keyif aldı! Personel güler yüzlü, nazik ve yardımsever. Oda temiz ve ferahtı ve odamızdan Fuji Dağı'nı görebiliyorduk. Bahçe geceleri çok güzel ve Fuji Dağı'nı izlemek için de harika bir yer. Açık büfe akşam yemeği harikaydı ve kaplıca deneyimini çok sevdik! Otel, çıkış yaptıktan sonra bizi en yakın Ubako istasyonuna götürmek için ücretsiz servis otobüsü bile sağladı. Kesinlikle tekrar burada kalmayı umuyoruz!
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