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A classic old-school modern hotel with ryokan-type service. The room is huge and has excellent views of the river. On a good day, it should be possible to see Mount Fuji as well. There is also big onsen area with an outdoor bath area. Dinner is served on the ground floor restaurant and it was a delicious multicourse meal which includes really good wagyu steak with wasabi shoyuzuke. Dessert also includes the region's famed grapes. Breakfast was served buffet style with selection of Japanese and western items. I drove to the hotel with a rental car. It is not too far from a station on a local line but I recommend driving around to explore instead. The patrons to the hotel also seemed more local.

酒店房間很現代化，衞生情況佳，房間附設按摩溫泉浴缸，在房內浸浴也很方便！ 工作人員很貼心，服務細心、周到，食物味道超級好😋😋連續住上兩晚晩餐也沒有重複，精緻美味在獨立房間中亨用很自在 早餐選擇豐富，最初以為是一般自助早餐，但有跟房間編配的指定餐桌，而且食物味道佳，製作用心，是很好的自助早餐 公衆溫泉設備齊全，亦可網上預約私人風呂，附設淋浴設施，很方便，與朋友一起浸浴很方便！ 若有機會，下次再到石和溫泉區必定預約這間旅館😊👍🏻👍🏻👍🏻

The food is excellent! The service is extraordinary!

Comme toujours avec les love hôtels les équipements et les produits disponibles gratuitement sont exceptionnels. Accueil excellent malgré que nous ne parlions pas Japonais, parking, propreté, prix tout y est. Juste revoir les quelques défauts esthétiques de la chambre, rien de dérangeant. N'hésitez pas à choisir les love hôtels au Japon c'est toujours une super expérience.

食事がとても良かったです。 色々楽しめましたし、盛り付けもとても綺麗でした。お寿司や、天ぷら、ステーキはその場で焼いてくれます。 お風呂はとても広く、シャンプーや化粧水や洗顔なども揃っています。 お部屋は少し古い感じがしますが、過ごしやすかったです。

A nice Onsen hotel with hotspring facilities in the building. Book this room as it was the few that was vacant. Rooms are limited on the Saturday. My room is on the 3rd floor and it is right next to the dining hall. We share the corridor is rather noisy till roughly 9pm. Only after dinner and cleaning up is done the noise settle down. If you are one that sleeps early, do book other floors and not this. Onsen is good with indoor and outdoor. My room is spacious and has a toilet. Toilet do not have showers, only a sink. Facilities and amenities are a little old, but still overall a clean place.

Хороший сервис, чистые номера, приветливый персонал, отличное расположение,

仕事現場より少し離れていましたが、とても静かでゆったりした一晩をそごせました。 また利用したいと思います。

素泊まりで利用しました。 ウェルカムサービスがシャトレーゼのケーキ 10種類くらいの中から選べたり、シャトレーゼの店舗でお馴染みのアイスが無料で提供されていて、さすが シャトレーゼ！と楽しくなりました。お部屋もゆったりしていて寛げました。

우선 Trip.om의 처사에 불만이 많습니다. 트립닷컴에는 기차역에서 여관까지 픽업서비스가 된다고 되어 있어서, 여관에 확인했더니 픽업서비스는 물론 환송 서비스도 없더군요. 여관 주인 부부는 비교적 친절했습니다만. 그리고 여관측에서 트립닷컴에 항의하여, 제게 연락이 와서 10000원 상당의 쿠폰을 준다고 하더니, 말뿐 그 이후 아무런 조치를 취하지않았습니다. 그리고 트립닷컴을 통한 예약(여관에서는 라쿠텐과만 계약이 있다고 하더군요)은 여러가지 가격적인 면에서 손해가 있을수 있습니다.