Wi-Fi Olanağına Sahip Luang Prabang Otelleri

This was my first time staying at this hotel (chosen because it is top-rated), but unfortunately it was a disappointing experience for me as a business traveller. Apart from the central location, the stay did not meet my expectations. I booked a double-bed room and requested the second floor with a temple view. The staff informed me that the second floor was fully booked, and even the double-bed rooms were unavailable, so they gave me a twin room (no. 3) and pushed the beds together. The only good part was that the room still had a partial temple view from the window. The room itself was beautifully decorated, but there were no basic amenities such as slippers, toothbrush, razor, or comb unless requested at reception. I returned to the hotel close to midnight after a long day, only to find the reception closed, no staff available, and no information on how to contact anyone. There was also no in-room phone. I had to walk barefoot on the cold hard floor, could not brush my teeth, and could not request an iron to prepare for my meeting the next morning. In the morning, staff were still not present at 6:00 AM when I needed toiletries. When they finally arrived, I overheard the housekeeper saying they had run out of stock and that I should “go buy it outside,” which made me feel quite unwelcome as a guest paying a high room rate. The receptionist then repeated the same message without offering any guidance on where to buy items. Additionally, while the hotel claims to reduce single-use amenities for environmental reasons, they still provide drinking water in plastic bottles instead of glass — something that should be improved. I would like to compliment the staff member on duty on the morning of the 12th Nov 2025 at around 6:00 AM. I wanted to prepare food for almsgiving, and he kindly gave me helpful advice. He even went to ask a nearby vendor to bring the items I needed so that I could receive the service conveniently. I truly appreciate his assistance and excellent service. Overall, the lack of essential amenities, poor service availability, and unprofessional attitude made my stay uncomfortable. This will be my first and last stay at this hotel.

I really enjoyed my stay at this lovely small hotel. While it’s more modest in scale compared to some five-star hotels I’ve visited in other countries, it offers a thoughtful layout and a warm, personal touch. The breakfast, though not extensive, is carefully prepared—every dish is made with care and truly delicious. A staff member in the dining area named Sandli (if I recall correctly) mixes excellent drinks and prepares standout healthy meals. His smile is contagious, and guests clearly adore him—he really brings joy to both the dining area and the front desk experience. The hotel also has a compact gym and is located right by Foreigner Street, which is also the endpoint of the morning alms-giving route. Another big plus is that the hotel is situated off the main road, so nights are quiet. Thanks to that, we enjoyed two nights of great sleep. I’m truly grateful for the lovely stay and would definitely choose this hotel again on my next visit to Luang Prabang.

This was my third stay at Pullman Luang Prabang in 2025 (the previous visit was several months ago). The grounds remain attractive and the setting outside town is relaxing in theory, but several aspects of this stay did not match the standard of my earlier visits . Food & beverage changes The menu appears to have been revamped since my last stay, and the previous dessert display at the bar is gone. While others in my group were generally satisfied with their dishes, my Pad Thai was of poor quality (with clumped noodles and an off taste), and the new carrot cake dessert was not to my liking (to put it mildly). Dining logistics & bar policy When we arrived around 1 p.m. on a Monday, the main restaurant was being cleaned, with no tables available and no advance notice that it would be unavailable at that time. We were seated instead in the bar/lobby area, which was not what we had planned after traveling and expecting a proper lunch. In the evenings, the restaurant only served beer and wine; cocktails required going to the bar counter in person, and a Negroni requested one night was ultimately not available. Their cocktail selection is in fact quite limited. Communication & WhatsApp usage Guests are provided with a WhatsApp number described as being for “any” questions, which gives the impression of direct access to the front desk. When I used it to report a room issue, the reply explained that this channel is actually for Reservations and advised me to call the front desk instead, which felt inconsistent with how it had been presented (although they did still assist). Room condition & maintenance Of the two rooms booked, one had a noticeable odor that persisted throughout the stay. The in-room safe in that same room did not function properly; maintenance reset it and it worked briefly, but the error returned within a few minutes, so I ended up using the safe in the other room. Noise & atmosphere Although the property is located about 15 minutes from the city center and is positioned as a relaxing getaway, music from nearby (outside the hotel) could be heard clearly from the pool area on multiple occasions. This clashed with the quiet resort feel at times. Pullman Luang Prabang was previously one of my preferred options in LP, but this stay felt less consistent and polished compared to earlier visits.

👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Staff were helpful and friendly, but the interior is quite aging and could use a good renovation. I went during Lao New Year and the price is quite high compared to other places.

Excellent, l'hôtel est vraiment bien placé le rapport qualité prix est excellent, Un vieux bâtiment dans un excellent état, avec de belles boiseries. J'adore ce type de bâtiment l'accueil est excellent, le staff est très poli, le petit dej sympa. La literie est bonne. La chambre est relativement calme si le bruit du climatiseurs ne vous dérange pas, on peut aussi entendre des chats miauler la nuit sous la fenêtre. Très propre. Ménage quotidien dans les chambres. Je reviendrais

It’s quite a good hotel with a perfect location, rooms are colonial style, nice view from the rooftop. There’s a small gym on the 11th floor (like 2 thread mills and an exercise bike) and a swimming pool on the 12th. Good breakfast with a variety of egg dishes and even beef noodle soup.

This is a very new hotel in Luang Prabang. It wasn't very busy when we arrived and the manager was very generous with his time and energy to accommodate our needs. The hotel is not within walking distance of the downtown area but shuttle service was provided so long as we booked it in advance. The recreational facilities - the pool and gym are great. At this point in the development of the hotel, it provides breakfast only and the breakfast along with the service is very good. The accommodation was good value for the money. Overall, very happy with the hotel.

The landlord is not honest. When we asked him a bus ticket to Phonsavan he charged us more than 50%. Outrageous. Actually I knew the price in the beginning, so asked him if it should be about $12 but he insisted there was no way he could match that price. So funny. All he had to do was call and make a reservation for us, but instead he tried to get profit out of the reservation and charged $18 each. And we had to do nothing but trust him. However, when we arrived at the terminal, we realized that the one way ride to Phonsavan was even less that $11.30. I don't recommend this hotel run by this sly business man.