Jagodje Otelleri

Everything was excellent. Facility is fully renovated. Excellent breakfast. Kind and friendly personal.

This hotel can be classified at least 3 stars. It's divided in different buildings but only 2 are indicated as 4 stars, the others are 3 declared. So you think you are paying for 4 stars service and you find something very different. Rooms are quite renovated but the moquette is dirty both in stairs and rooms, the cleaning we had only 1 time in 4 days because they have few and slow people. In fact we had to try not to kill a big spider but pushing it outside the window with lot of difficult. We have asked a quiet room during the booking at the top floor because I am ill and I need to rest much but the receptionist gave us a first floor room, in front of the stairs, so we could listen all people going around the building and children running on our heads even when I needed my noon rest. Result: we spent a lot of money for a very poor service. We didn't receive any discount at the beach and bistro of the hotel as promised. And last but not least a terribile breakfast, with many products of very poor quality and absolutely disgusting coffee, all served in a big restaurant without any rules to manage all guests. Very bad experience and worst of lot of money. Our vacation was completed ruined

As a summary: rather spend more money and take the Kempinski next door. This „Lifeclass“ hotel is faded glory. The provided pics for „Standard double room with sea view“ are not realistic. I paid more than USD 330 for an old, worn-out hotel room! The sea view was a view on an old pool deck... The parking situation is as already described. The reception‘s quote: „we have a hotel parking, to find a free space, good luck“. Positive: Terme looks nice and renovated from outside and the breakfast was good.

With a stay at Boutique Hotel Portorose in Piran, you'll be near the beach, within a 5-minute drive of Portoroz Beach and Casino Riviera. This upscale hotel is 1 mi (1.6 km) from Forma Viva and 1.8 mi (2.8 km) from Termaris Water Park.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and concierge services. Getting to the surf and sand is a breeze with the complimentary beach shuttle.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 7 AM to 11 AM.Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 3 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.Make yourself at home in one of the 82 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

We have spent 3 nights in this hotel. Spotless, excellent quality. Very fresh and clean everywhere with quality interior and services Breakfast choice is top notch. Very spacious breakfast area with a lovely terrace Room is quiet and high quality. Aircon very quiet and efficient Staff in general is kind. I can only recommend as it is very difficult to find any realistic point of critisim It is closed to the beach with an exclusive beach area and parking (12 EUR / night)

We were visiting the Slovenian Coast for 5 Nights as a couple with a dog. We opted for a hotel in a more quiet location compared with portoroz - Izola etc.... What a great choice! Firstly, the hotel is beautiful renovated and looks like a new place. All is well and feels new - from the Restaurant, Lobby and the Rooms! (and awesome Salt chambers..) We chose a double room with balcony, which in those hot days were great for the early mornings or later evenings! (plus a big help in drying beach towels and clothes!) The room was nice, safe and mini bar fridge all available. Good shower - and for outdoor 38 degrees heat a perfectly working Air Con!! That's a real bonus! The Food (Breakfast was an enough wide selection) and the Dinner (mixed à la carte & sushi) must be stated was amazingly nice cooked, real top quality chef! if you like to dine out or eat in the evenings out just a 10-minute walk is the Ancaran Townsquare with a handful of nice Bars, Italian, Local Speciality Restaurant and so on. ＞All one needs! But the best ist still straight down from the hotel, the small bar on the beach! - So! - most over all I like to mention the feeling being a few days away from home in this place made us really relaxed and the best of the hotel is the people who work there!! - from the welcome reception team to the bar & restaurant staff and the housekeepers - all were at every time friendly and engaged! Overall, the Owner or Manager of this Hotel should be happy to have exactly this team working there now! They are awesome people with a good sense of hospitality! I would try to keep them! From the hotel you can walk in 3-5 minutes to a nice calm, quiet beach with another nice Restaurant and Bar (directly overlooking the Bay of Ancaran, Koper and so on) which was a lovely scenery!). The water was crystal clean and perfect temperature, and each time coming back to the hotel felt simply nice. Having travelled over 100s of times and stayed in 2-5 star hotels all over - this is definitely a place to go back. You just have to know what you are looking for and what kind of entertainment one wants. If you choose wisely, and you look for a bit more quiet place and not overloaded with people - and good drinks, food etc... than this is your destination! Thank you Team Ortus for the great stay. See you again.

Need to pay parking fee !

This was our first sea side vacation in Slovenia. The hotel is part of Life Class Hotels network which includes several more expensive and several less expensive hotels. Guests of all of them share the SPA facilities. I rated this hotel stay as “Very Good” mainly for its value for money. Otherwise, it is average. Hotel: this is a 4 star hotel and, apart from the food, old towels and having to pay for old bath robes, it is probably the 4 star hotel. The room is spacious and comfortable, very clean, large balcony with a table and chairs. The hotel and surroundings are quiet, even though it is kind of in the middle of a resort town. Mattresses are on a softer side and pillows are not that comfortable but all in all ok. TV has several programs in English including CNN, BBC, National Geographic, cartoons etc. Towels and bath robes are very old and really need to be replaced at this stage. Plus you have to pay for bath robes (!) euro 6 per one bath robe. It’s handy to have one because you can go to the SPA dressed in it. SPA: is very good. There are several swimming pools, one of them is with thermal mineral water which we liked. Another one is with sea water and has one part outside. The pools are clean and pleasant. Can get very busy when the weather is not great but it was manageable. There are plenty of massage and other SPA options. I didn’t use any but they looked very nice and not too expensive. Kids club: there is one on the prémisses. It is run on the Medusa beach in good weather or inside of the Apollo hotel in not so good weather. Animators seemed nice but not too engaged. Also, they never asked for my room number or my phone number so I didn’t feel comfortable leaving the kids there without me being nearby for longer than 10 min. When the kids club is run on the beach, the beach is right next to the road. So it really is not an option to be used for child care and going off to the SPA. Kids enjoyed playing there though so I do recommend it. Beach: the hotel guests can use Medusa beach which is opposite the hotel (you need to cross the road to get there). Hotel guests pay Euro 18 for two loungers and one umbrella. It is expensive if you do this every day. The beach is nice and clean but it is rather busy and not that big. Sun loungers are on the grass, there is no sand there. You need to use the metal step ladder to get into water. There are small stones on the bottom in the water so worth getting beach / water shoes (Euro 15 in shops nearby). Otherwise, can be unpleasant, especially for kids. The water is probably around 1 meter deep when you get in so young kids won’t be able yo puddle in. Water seems clean but there are lots of boats nearby so you can see a bit of diesel in the water. There are showers on the beach and a nice cafe for lunch and drinks. Food: breakfast is limited but ok. The young lady Sara who is making omelettes is very nice and welcoming. Scrambled eggs however are really bad as if they were made

This is not a 5-star hotel. They have the potential to be 5 stars, since the facilities are fabulous. Our room was very nice looking with a great view to the hills and to the sea. The “park view” is an understatement, it was a beautiful hillside view. Also the large outdoor pool is fantastic and the breakfast terrace also offers fabulous views to the garden and to the sea. But all this goes to waste, because the staff doesn’t care to make an effort. The breakfast food was leathery and there were no sweets or pastries to have with your coffee. This was a first time with such a poor selection and quality in a 5 star hotel. There is no concierge service, you have to carry your own bags to the room, in a 5 star hotel. The staff was ignorant and rude; they kept asking constantly if we are guests of this hotel. As if we were not good enough to be guests of this hotel so they had to keep snobbishly asking about it all the time. There is no room service in this hotel whatsoever. When we wanted our clothes washed, we call the reception to have somebody pick it up from our room and it will be returned the next day before 18.00 like they promise in the room’s laundry info leaflet. When we called, the receptionist responded by saying it is already late (19.00), so could we bring the laundry to the reception by ourselves. Then the next day, when by 21.00, the laundry bag still had not been returned to our room, we went to the reception to ask about it. It tuns out the bag is there forgotten. The receptionist told us we have to take it to the room by ourselves, as she cannot send anybody to bring it to us and she cannot leave the reception herself. We cannot believe this amount of self-service one has to endure in a 5 star hotel. The reception staff didn’t bother to give us the towel card at the arrival or inform us that we need one when we go to the large outdoor pool. So when we went to the pool, the poolboy informed us that we need the towel card and should walk all the way back up to the huge hill to the hotel reception to get it. It’s ridiculous that they make customers run around like this. The pools are only open till 19.00, which is really odd in a 5 star hotel. There is no reason why they can’t be open till 21 or 22 like in many other hotels, many guests would love to swim and relax in the evening when it’s not so hot anymore. Then the pool staff started shutting down the outdoor pool umbrellas and chairs already at 18.00, even though guests were still using those. The jacuzzi was turned off already at 18.00, even though it was supposed to be open till 19.00. And the employee at the pool refused to turn it back on and claimed they were all in “maintenance”, even though they had water in them. So clearly there was maintenance, just ignorance towards his job. We have paid for the jacuzzi and we want to use it during our stay. You shouldn’t do “maintenance” on all the 3 jacuzzis you have at the same time, so the guests can enjoy at least o

We are the first floor sea view room You can see the seaside by opening the window. The front desk is very nice Parking lot outside the old town Can drive to the hotel, drop the luggage Holding the front desk will give you a card Drive the car to the parking lot outside the city🅿️ Take the free shuttle bus back to the hotel It is cheaper to pay parking fees at the hotel. So at the time of check-out, pay the parking fee at the hotel. They will provide a white release card~