Lanzhou Hot spring Otelleri

I originally intended to stay 2 nights at Hyatt, but ended up extending my stay for 2 more nights because of the excellent service & the amazing view from my room. I switched rooms twice, because other customers secretly smoked in their rooms and the 2nd hand smoke infiltrated into mine, even though the hotel has a strict policy of no smoking. The staff and especially Owen, the front desk manager, was especially accommodating. He made every effort to see to my comfort during my stay, even upgrading my room and offering two free breakfasts because of the smoking issue. Overall, I would highly recommend this hotel in Lanzhou - the service & room & pool & gym & food (the Lanzhou beef noodles) are excellent!

I stayed here for 1 night in a short trip to Lanzhou. The room was nicely decorated, although dark (the window looked to an inside patio), and the bed was superb. Staff were very helpful, especially 马引弟 and 陈志坚, who were very friendly and helped me giving some tips from the city.

The location of the hotel is very good. Together with the Xidan Commercial Building, you can go out to Exit C of Line 1. It is very close to the Yellow River. You can walk to Baitashan Park and the Yellow River Cableway. There are many delicious foods in the surrounding area. The lady at the front desk was very enthusiastic and sent a lot of guidebooks.

I recently had the pleasure of staying at the Hilton hotel, it truly exceeded all expectations in terms of customer service and facilities. From the moment I walked through the door, I was greeted with warm smiles and attentiveness. What made my experience even more remarkable was the fact that they graciously upgraded my room without any additional charges, providing me with a breathtaking view and a sense of luxury. The hotel's facilities were exceptional, offering a diverse range of amenities such as a well-equipped fitness center, rejuvenating spa, and a stunning pool. However, what truly stood out for me was the captivating live music that filled the hotel. The talented musicians created a vibrant and unforgettable atmosphere, adding an extra touch of charm to my stay. All in all, this hotel's exceptional customer service and outstanding facilities made my experience truly unforgettable.

The location is very convenient, there are many delicious foods around, and you can walk to Zhongshan Bridge in a short time. It is also difficult to park because of the location. The front desk lady was very good and helped us with the luggage. There were also many small surprises when the baby checked in. In fact, this hotel is highly recommended for Lanzhou tourism.

The stay was as expected for the amount charged. Don't recommend for international tourist as no staff can speak English. However if you feel adventurous and want to rely on a translator app it definitely can pretty good deal. The included breakfast will leave you hungry but dozens of amazing restaurants just a short walk from the hotel.

This hostel is a great place for solo travelers. The location is perfect to see around the city and some major spots. The property is quite clean and tidy. You have to make your bed by yourself but it doesn’t matter to me. You can also ask cleaning staff to make bed and it costs 5yuan. I really liked the staff team. They are kind and caring. They also offer opportunities to make friends with other travelers.