"1. The front desk clerk arranged the wrong room and gave me the wrong card, making me run back and forth to get the room card. She also blamed me and said that she told me that she recorded it wrong. First of all, you didn't tell me, and secondly, since you said it, it means you knew there was a mix-up and the information was wrong. Shouldn't you have given me the correct card? I told you three times to stay in the family room first, and she gave me the standard room card. So since you told me, that means you knew the card was wrong and did it on purpose? 2. I said I didn’t bring my ID card, I only had a photo, and then you told me that I just needed to bring my ID card and swipe it four times, and it would be very troublesome without it. I don’t have it with me anymore. Can I go back to my home in another city to get it for you? 3. The room was very cold, the temperature showed 18 degrees. I called the front desk and said I needed to change a room, but she said it was full. I said I went to the room upstairs and there was no one there. She then asked me if I didn't know how to turn on the central air conditioner... I give up! I am totally convinced! The chubby lady with glasses at the front desk!"

"The facilities are too old, but the breakfast is pretty good!"

"Extremely satisfied with this hotel! The location is great, within walking distance to the riverside, morning market, and night market. The room was clean and tidy, and they offer coffee and hot chocolate in the lobby. Very happy with my stay!"

"The exterior of the hotel is really luxurious and the rooms are clean and tidy. Two shortcomings: there is no place to hang clothes in the bathroom, and the designer/decorator has no life experience. The room near the national road is too noisy at night and needs to close the window."

"The room was clean and the front desk staff, especially the lady, was incredibly enthusiastic. She recommended a lot of great food, and was always quick to help with any issues. Very satisfied!"

"A good choice among riverside hotels. Nearby, you can find cold noodles and other local delicacies. It's very close to the morning market, and there's square dancing happening nearby with a lively rhythm. It's great to see the elderly full of energy and vitality."

"The decoration style of this hotel is very stylish and the facilities are very new. The room is clean, tidy, the bedding is comfortable, the room details are very good, and the free mineral water and tea bags are prepared intimately. The staff is always smiling and responsive. From the beginning of entering the door, I felt at home. Full experience. Recommended."

"The boss is very good! Worth staying."

"Had a great stay here! The hotel lobby is clean and well-designed, and they even have a fresh coffee machine. The room was spotless and the staff were incredibly friendly and helpful, even giving us complimentary breakfast. Definitely recommend this place!"