"Very spacious, with a microwave and other amenities, well-equipped and suitable for families."

"The receptionist has been very helpful in managing an invoicing issue I had with booking two rooms over an OTA. The location is perfect for what we needed, but it is definitely not in downtown Toronto."

"The hotel breakfast offers very limited options, and the location is quite a distance from the shopping mall."

"This is a clean and comfortable hotel to stay at. It's also conveniently located close to downtown, and the airport is nearby too."

"Absolutely terrible! I'm eight months pregnant, and because I'm Chinese and don't speak English, I always show them translations. But they discriminate against Chinese people! Multiple times, they'd burst into my room without knocking, or deny receiving information I'd clearly given them, with the manager claiming no notice was given. When I asked to review the surveillance footage, a short woman actually said, 'Why should we show you the surveillance? You don't understand English, so it's your own fault.' I've never, ever, ever seen anything like this. When I said I'd call the police, they mockingly said, 'Go ahead, let's see who's right.' It's truly disgusting, so, so, so disgusting, everyone. The last day was even worse; even though I'd informed them in advance, they denied it and burst into my room again. Disgusting. I don't think these people deserve to be called employees. And I emphasized repeatedly that I was pregnant! Towards the end, I even said I was pregnant and unwell, unable to move around, and several male managers sneered, 'If you don't come over here, we'll just throw your things out...' In the end, as a pregnant woman, they tormented me until I had abdominal pain for half the day! What's more, I'd already stayed here for 14 days, and not a single day did I get a good rest. Seriously, do not book this hotel, absolutely do not, unless you want to be bullied to death. My health has suffered, my baby's health is at risk, and you wouldn't believe their faces – that cold smirk, that disdain, as if other people's lives don't matter. It's truly, truly, truly repulsive. If I get the chance, I will contact the Chinese Embassy to intervene!"

"I would like to tell that the breakfast has dramatically improved! A new food cabinet has been set up to keep food clean. And oatmeal is provided for customers to enjoy, which is especially preferred in the morning."

"Excellent! The breakfast spread was fantastic, the place was spotless, and the service was great."

"Booked for a friend. Easy to check in, nice location to the work place!"

"Good Location, Good breakfast, Room in Kitchen contains all what I need."