Silver Sea on Sixth Resort

Aqua Vista Resort

"Where to start, booked Reflections Maroochydore which is their other resort & upon checking what time we could arrive we were informed they had moved us to another apartment even after we had stated we needed a low level apartment due to them not having lifts, stating again we could not be in a higher level & had stated this when we booked, of course this was apparently forgotten by staff. Later received a call from the manager asking me why we couldn't just move where they moved us, I reminded why & that they were told this when we booked & payed, my reply from him "do you need to stay here" I didnt even know how to reply to such a rude question, like do you guys actually want people to book your accommodation! After we were told they were going to move us to their other accommodation Aqua Vista, it was repeated to us that this was a major upgrade & beautiful apartment compared to the one we had booked, so we thought great, but no. We had originally booked & payed for a 3bedroom as we needed the beds & were told they had moved us to a 2 bedroom even though thats not what we booked, so we said ok we will need a room with 2 single beds then, apparently they had no availability rooms with this set up even though the whole wkend they had vacancy sign so clearly had other rooms. After being told we could check in at 12pm, it ended up being 2pm, fine thats the norm, so we get there a little before 2pm to be told the room isn't ready & won't be ready until 3pm & can we go somewhere for a while, mind you check in is 2pm & thats when the room needs to be ready for guest at the latest. We said no we are not going anywhere, after checking they said it will be 15mins & to come back. So we did, & no one was at reception leaving us having to call to see if we could go to our room, they said yes without even letting us no until we called, this was a out 2:30pm Not only was our "upgraded beautiful room" 1 room short & 2 beds short, because we booked 3 bedroom they put us in a 2 bedroom there was not even enough beds for us. This "major upgrade" was not, not only were we 1 bedroom short of what we actually booked, but 2 beds short as we needed 4 beds this apartment only had 2, stated as queens but they were only double. -Bathrooms full of mould in both showers, hot tub was clogged with other peoples hair, no water pressure, floors were grose. -Massive cobweb & spider behind the curtains of one of the rooms showing they do not clean the windows or behind the curtains as every window was also filthy. -Tv control apparently needed charging but there was no charger so we had to use our own just to charge it up so we could watch TV - bearly anything to cook with, cups were dirty - Furniture needs updating - linen was discusting, black marks on he white sheets, littoral holes in the blankets. If this was an upgrade I shudder to think what our original apartment at the other accommodation was going to look like. Sadly will not book ere again."

Maroochy Sands Holiday Apartments

"Deceiving. Poor customer service. Room not clean, no A/C , old furniture. When booking no option given including or excluding air conditioning. When we enquired, reception mentioned it is a premium option and refused to change to another room with a/c even we were ok to pay extra. Unprofessional owner forced us to leave and charged us an extra night . Really terrible experience. I stayed in alot of places in Australia and overseas and never experienced poor customer service like this before."

Beachfront Towers

"I really love the view in our unit. Facing the beach. So refreshing. Rooms are clean and spacious. Highly recommended!🌟"

Horton Apartments

"The hotel had a kitchen, making it a great choice for families. However, we had trouble figuring out how to use the kitchen and dishwasher, which took up a lot of time. It would be helpful to have instructions on how to use them. We had a wonderful time."

Maroochy River Bungalows

"Has seen better days , but nevertheless very comfortable and clean accommodation and a nice location."

Sunshine Coast Retreat

Wunpalm Motel & Cabins - Late Check-in Available

On the River Apartments

"Lovely spacious apartment with everything you need for a comfortable stay. Clean, comfortable beds, great kitchen, plenty of seating outside with views of the river, great pool and jetty. Parking underneath with extra parking available outside. It was just perfect for our needs. Would definitely highly recommend and we will definitely stay there again!"

The Beach Houses Maroochydore

"We had a booking for 10 days from 18 December to 27 December. Jenny, the manager, organised the stay, took a deposit, and sent a confirmation email, so we believed everything was confirmed. We also provided our flight details beforehand. On arrival, there was no one at reception. After calling the after-hours number, Robin advised that our booking wasn’t showing in the system and that there was no availability. Given the time of year, this was very stressful and disappointing. We do appreciate Robin’s help in arranging alternative accommodation across the road at Coral Sea Apartments, and John, the manager there, was helpful to deal with. However, we were only able to stay until the 23rd, which meant needing to find further accommodation during the Christmas period. Unfortunately, we did not receive any follow-up or assistance from Jenny, the manager, in resolving the situation or helping find a longer-term solution, which added to our disappointment. While the location is excellent, the overall experience didn’t meet expectations. It would have bee"