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"The staff are super helpful and friendly. But the bathroom and toilet facilities are a bit outdated. The tap over the wash basin keeps dripping water and it's making loud dripping sound that it's disturbing our sleep. Since we only stayed for a couple of nights, so we did not bother to ask for change of room. Also, it really difficult to turn the tap on and off with these old-styled taps. Hopefully some renovation is in line soon when we come back next year to stay there..."

"• room: nice room a little dusty and in need for maintenance but the kitchen is fully equipped • amenities: there is a gym with few cardio tools and one multi exercise machine which is enough for an average gym workout, they also have a pool which I skipped because overcrowded by kids • location: well placed near the central market and 10 min from the main streets of CBD. There are 2 big shopping malls within 10 min walk and a big supermarket 2 min away. Not too noisy at night and pretty safe area to walk • staff: helpful and kind my background: I travel 320 days a year since 8 years staying in all range of accomodation from hostel to 5star. I just review objectively what I see with no judgement"

"Having no usb ports to charge your phone and devices is very poor in this present day even vline trains have usb ports I’ve stayed in altitude of places and they have always had at least two usb ports after contacting them 4 times 9 hours later gave us a alarm clock with usb port but the usb port was faulty so we just gave up everything else was ok comfy bed and pillows and room was fairly clean"

"The Great Southern Hotel Melbourne is our preferred hotel whenever we travel to Melbourne. It is strategically located near to tram and Southern Cross station. It also provide the option of early check in at 10am despite we need to pay $30 for this option which i think is reasonable, as we can rest in hotel early after a long journey."

"My first time staying in a hostel. A very good experience. The staff were amazing. Especially when checking out. My train was a night train and so I didn't want to take my luggage around with me, they allowed me to keep my luggage in the lockers which were provided until it was time for me to leave. Very friendly and welcoming. My room wasn't the fanciest but it was all I needed. It was clean and the bed was very comfortable. Great for a single traveller who didn't want to share with strangers, very accommodating. Minor complaint about the lift being out of order on my last day. Especially being on level 4 with a heart condition, the stairs were a killer 😬. It couldn't have been helped. But the staff were onto it 🙂. Thank you YHA for a great first experience. I would recommend this place to my friends."

"I recently stayed at the Mercure Melbourne in the heart of the city, and it was an excellent experience from start to finish. The location couldn’t be better—right in the middle of Melbourne, with shops, restaurants, public transport, and major attractions just steps away. The room was clean, comfortable, and well-maintained, with all the amenities you’d expect from a quality hotel. The bed was cosy, the Wi-Fi was fast, and I loved being able to walk straight out into the buzz of the city. The staff were welcoming, helpful, and professional, making check-in and check-out smooth and hassle-free. The breakfast buffet had a great variety of fresh options, and the dining area was bright and inviting. Overall, Mercure Melbourne is perfect for both business and leisure travellers who want convenience, comfort, and great service in the heart of the city. I would definitely stay here again."

"We had a fantastic stay at the Melbourne Marriott Hotel Docklands. Everything about our experience was wonderful. The highlight for us was definitely the pool. The water temperature was perfect—not too hot and not too cold—and our kids absolutely loved it. In fact, they didn’t want to get out! The view from the pool area was also amazing and made the experience even more special. Breakfast was great with plenty of options, and the staff were incredibly friendly and accommodating throughout our stay. They made us feel very welcome and well looked after. We will definitely stay here again in the future and have already recommended the hotel to our family and friends. A truly enjoyable stay!"

"It’s a nice little place that did what it needed to do to keep a roof over my head. Slightly annoying that you have to use the bathroom/shower in seperate areas within the hotel but that was already known once paying for a room in advance."

"The hotel had all basic necessities. However, initial service wasn’t the best. It subsequently got better but could have been more consistent. It is right opposite the queen vic market so it was a great location!"

"We booked the hotel from trip.com which was the best decision we made in securing a place in Melbourne. Its easy, convenient and theyre offering an affordable price compared to other booking site. Best Western Hotel, its 5/5. Friendly staff and the location is great. Will surely book again for our next trip to Melbourne."