"Well located in Free Tram Zone. There is no microwave in the room, but small bathtub is a plus in cold days."

"Great hotel, close to airport, nice rooms, staff are great. Prices of restaurant food has gone up though - $40 for a Caesar Salad!"

"Ibis Styles Kingsgate Hotel'de harika bir konaklama geçirdim. Deneyimimin her aşaması mükemmeldi. • Temizlik: Odalar ve ortak alanlar tertemiz ve bakımlıydı. Konaklamam boyunca kendimi gerçekten rahat hissetmemi sağladı. • Konum: Mükemmel bir konumda olması, etrafta dolaşmayı ve yakındaki turistik yerlere, mağazalara ve ulaşım araçlarına erişimi kolaylaştırıyor. • Hizmet: Personel güler yüzlü, yardımsever ve konukların keyifli bir deneyim yaşamasını sağlamak için her zaman ellerinden gelenin fazlasını yapmaya istekliydi. • Olanaklar: İhtiyacım olan tüm olanaklar mevcuttu ve mükemmel durumdaydı, bu da konaklamama rahatlık ve konfor kattı. Genel olarak, özellikle tek başına seyahat edenlere bu oteli şiddetle tavsiye ederim. Mükemmel değer ve harika bir deneyim!"

"Near to everywhere But iam not sure about cleanliness, telephone full of ash"

"Staying overnight at the airport hotel during a layover, the service was excellent. The shuttle driver, an Indian gentleman, was very helpful with our luggage. There were 6 of us going skiing, with ski boards and luggage totaling 12 pieces, and he quietly helped us with all of it – much appreciated! We had dinner at the hotel restaurant, which was a bit pricey, but I'd recommend the ribeye steak. Everything else was great. For an airport convenience hotel, the service was pretty good."

"Arrived late and a quick check in and into the restaurant . Food was delicious and great menus A glass of wine at everyday price and the service was 1st class. This hotel is only 150 Mrs from the main rail station in Melbourne. I will stay here again for sure"

"I am writing this review to express my deep disappointment with the management’s handling of a recent booking cancellation. Due to a major Telstra outage, my V/Line train was unexpectedly cancelled. I was only notified of this disruption the night before my scheduled arrival. While I completely understand and respect standard 24-hour cancellation policies, this situation was entirely beyond my control. Upon receiving the news, I immediately contacted the hotel. I spoke with a lovely gentleman on the night shift who was incredibly empathetic, understood my situation, and kindly advised me to call back in the morning to speak with management. When I called the following morning, the manager acknowledged the widespread issue, even noting that 20% to 30% of their guests had been similarly affected by the V/Line cancellations. Despite recognizing that this was a massive, systemic transit issue rather than a standard guest cancellation, the manager refused to offer any flexibility or refund. As a regular customer who has frequently chosen this hotel, I expected a higher level of customer service and goodwill, especially given the extraordinary circumstances. Regrettably, due to this rigid approach and lack of consideration for loyalty, I will no longer be booking with them in the future. It is a real shame."

"The location is just right across Watergardens Mall where you can find food and stuff. It is convenient. The staff are all friendly and helpful."

"Cozy hostel, clean bedroom and spacious kitchen room"