Miami Lakes Otelleri

What started off as a good moment/event for teenage seniors celebrating a memorable night, turned bad in minutes. I went to the Miami Lakes Hotel located in Miami Lakes thinking I was going to be able to watch my niece and her friends get ready for their senior prom but within 20 minutes of me being there the security guard that is employed by Security Alliance (Andy)rushed down the walkway to the room with a hotel manager. Once they arrived at the room they refused to speak with me or my sisters husband, they wanted to only speak with her because the room was registered under her(not a big deal but she was helping my niece get ready for her special day). Once she was able to come out they informed her that the food setup outside was a fire hazard. After about a few minutes I started breaking down the food because we just wanted to make sure the girls enjoyed their day. Within 20 minutes of breaking down the table the same security guard was standing in the corner on his cellphone and returned with another guy who said everyone had to leave. It was a terrible thing to hear that now you have to be rushed out the room because according to management you can only have 4 guest per room. Because this bothered me I requested to speak with management. In the middle of the hotel there is a Tiki hut area. At that table there were about 4-5 men sitting with music drinking alcohol (several bottles on table) on the other side of them there was about 7-10 people boxing. I asked about an open container policy and management did not seem to know what the rules were. I was disgusted because I felt like we were being discriminated against. There was no noise coming from our gathering and there were no guest being disturbed. We didn’t have alcohol and we didn’t have music. The security guard seemed very happy that we were told we had to leave out of the pool area(no one was in the pool). This by far was the worst experience I have ever had at any hotel, even kid friendly hotels give better treatment than this. Prior to renting the room my sister asked if she could have the event there and she was told she could but apparently they didn’t give that message to everyone. The operations manager (Fran) was leaving before he made the decision to shut everything down and the hotel managers (Rafael and Chris)watched at the front desk as security (Andy) harassed us by the room. The room was a spacious room but for the price and treatment from Security Alliance staff (Andy)and hotel management, I would never rent a room from this place.

I was not able to book room using my reward points for a discount. Local number was busy, had to go thru 800 #. Was told no rooms are available to use my points for a price reduction. I guess there are only a few rooms opened for this program.

With a stay at TownePlace Suites By Marriott Miami Lakes in Miami Lakes, you'll be in the business district, within a 15-minute drive of Hard Rock Stadium and Shula's Golf Club. This hotel is 11.6 mi (18.6 km) from Miami Airport Convention Center and 13.5 mi (21.8 km) from Dolphin Mall.Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills.Grab a bite from the snack bar/deli serving guests of TownePlace Suites By Marriott Miami Lakes. A complimentary continental breakfast is included.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 94 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

The hotel itself is good located and has plenty of parking space. However, a refurbishment is urgently needed specially the toilets. The staff need a improvement too. My room was not ready for us. We were 3 and the sofa bed was not ready for our arrival. After a 9h flight the last thing I wanted is to fix where my daughter will sleep. On the next day I requested some bedding and extra towels in the reception. The receptionist sent a message to someone and said that will be sorted. When I arrived back to my room later that day, nothing was done. Complained to reception and everything was handled to me promptly. Another thing to improve is make sure your staff is comfortable talking English! Most of your front house are fluent in Spanish, nothing against that, but I expect them to have good English and not to be afraid to talk with customer in English. I do understand this hotel is located in a big Hispanic community, however you need to make sure your front house staff do speak English too. Thanks Cristiano Oliveira

The room is clean and tidy, with good sound insulation. Coffee and hot water are always available to meet basic needs. The front desk is very welcoming and greets you with a smile. The breakfast is okay.

Out of various hotels my husband and I have stayed at this one is pretty good with a couple minor things to take into consideration. It has good location being right off of a major highway. There are many shops that are not that far but you will want to drive it instead of walking. The pool is outside and it is good size for a hotel. Surprisingly, the breakfast included fresh, scrambled eggs, bacon, and meat, which you don’t often get at hotels. Being gluten-free, especially appreciated that! The room itself was quite spacious and beds were comfortable. where we ran into some concerns with the cleanliness of the bathroom, you could tell that the tub was getting older. I can get the TV to turn on, but there was no cable or satellite hooked up so if we didn’t have our iPads, we would’ve had no entertainment for the weekend . Our air conditioner also stopped for a period of time, so being in Miami, that was a concern too. For something close and convenient this would be a choice but if you wanted more fancier, you may want to look elsewhere.

We were on our way to South America and spent 1 night at this hotel. At check-In Hugo greeted us with a warm smile and he exhibited efficiency and professionalism which caught our attention and thorough pleased us. We rented a car and while on the way back, there was a detour which caused our gps system to go crazy. We called Hugo and he led us back from 20 mins away. Once we got back, he greeted us like family. The rooms were comfortable and the beds allowed us to sleep soundly. The room was very clean. The business center was very useful to us. If you don’t feel like being super close to the airport or downtown, this is the place for you - you will not regret your stay.

Good price, service, amenities, and coziness. The area has great walking distance shops and restaurants.

When you visit Miramar, Florida. It is a MUST to stay at the Hampton Inn. The level of service that you will experience is second to none!. Location ideal; property is well-maintained, members of the staff are very pleasant and always willing to help! Thank you for making our visit a MEMORABLE one.

I did a lot of research about hotels in which to stay before our cruise, and settlerd on this propevery. The price was right and I’ve been a Marriott Bonvoy member for years. Our flight was delayed because of the storms in south Florida and so our flight didn’t land until about 10 pm. As soon as we landed, I used the app to check in and everything seemed fine. After getting luggage and rental car, it was after 11:30 when we made it to the hotel. When I tried to check in at the desk the attendant asked if I got the cancellation email. You can imagine my surprise. I opened the app, which showed that I was checked in, giving me the page for the hotel and checked my email- no cancellation notice. The indifferent attendant told me that when they get to a certain percentage of being booked, they start cancelling reservations. When asked, they stated it was at 6pm. Very odd, considering I checked in online at 10. Of course, no rooms were available. Proper communication with me seemed unimportant. You’d be better served to stay at the Home 2 Suites Miramar down the road. Better rates, great beds, good coffee and the breakfast is delicious.