Nether Poppleton Otelleri

My wife and I stayed for 2 nights and were drawn in by reputation and quality of the other principal hotels across the country. I was shocked to read so many bad reviews and almost booked somewhere else as a result. It seems most of the intolerant previous residents had issues with noise, smells. food, rooms, service. We didn’t experience any of that and can only conclude that most of the reviews are either planted as false information by competitors or result of warm summer, outdoor bar or questionable views / aspect of room. We stayed in a king on 3rd floor, room 300. If you’re worried about anything just book that one! Tasteful clean decor and great views to the minster. Notable comments for James who went above and beyond to sort out a small issue with audio description hardcoded into the TV, sorted smoothly and efficiently. Great location, atmosphere and setting. We will be back with our dog next time. Don’t believe everything you read from dissolutioned guests who want a megaphone to comment on perceived issues.

My 11 year old son and I stayed at The Grand in York for two nights for sightseeing. There is an NCP car park on the same street, which gets patrons 10% discount and it secure. It’s about 12 minutes walk to York Minster Cathedral and about the same to Jorvik Viking Centre-utterly perfect location! The hotel is beautiful and staff are professional, but friendly and we’re super attentive to my overly keen and chatty son!❤️☺️ The pool is lovely and has a jacuzzi, steam room and sauna with trea**ent rooms. We also stumbled across The Cookery School, so we booked a Parent/Child 3 hour cookery lesson for £65 and made and ate Ravioli and Raspberry Semi-fresco-a new experience, but we are both sold and already looking to return! So much to see in beautiful York and this is the perfect location to do it from ❤️☺️

Great location in the Moto services on a roundabout that leads to York, Wetherby and the A1M. Really convenient for going out. Loads of parking, although would be better if there was a dedicated area for hotel guests as the bit nearest the hotel seems to be where everyone wants to park, particularly vans. Basic budget hotel with tea and coffee facilities in the room, a TV and a shower room. Would have said it was clean until I found a babies dummy under the bed on the last morning of our 3-night stay. Odd numbered rooms face the car park. On the ground floor rooms from 021 to 037 overlook the grass between hotel and car park where people stand to smoke and everyone takes their dog to do its business. Got a bit annoying when people stood almost against our window even when it was open. Closed window pretty good at keeping out the noise day and night. Additional door in the corridor just before room 021 also cut down on the early morning shouting of people leaving their rooms. Room surprisingly quiet. Did have one issue but it was sorted out pretty swiftly by management with no argument, so can't fault them on service. Breakfast is available for £7 but not much variety. Some cereals, yogurt, fruit, cheese and bread/cakes. Greggs next door much cheaper.

York is a small place. This hotel feels like a local homestay with a small area. When I first arrived, I didn't think it was a good choice. But after checking in, I feel that this hotel is not simple. The first choice, I have been in the UK for 18 days, and there is only one hotel with a snack room. The snacks in the snack room are all you can eat! Children simply think this is heaven, there are ice cream, potato chips, candy, apple juice, etc. The whole hotel is made of wood, and the floor is of course wood. The place is small, but the cleanliness is very good, especially the bathroom is very clean. Then there are vinyl records in the room. If you are not satisfied with the songs on the records, you can replace them yourself downstairs. The TV in the room also has netfix and other apps. The location is also pretty good. York Church, you must be there within a 15-minute walk. If there is parking, remember to make an appoin**ent in advance. Otherwise, there is no parking space. You have to go to the public car park to park, but it’s not far away.

I will start with the parking, I paid for secure parking however due to the hotel having noise issue the security gate to the carpark (The noise caused complaints) and second issue of refurbishment being ongoing, the gate was up to allow the building teams to park in the entrance way. This made it difficult to get out of the carpark due to there vans. When I questioned staff they were very dismissive of the issue and said they had CCTV on so it would be fine. The hotel itself is being partial refurbished and that is to revamp the very dated rooms, we were aware of this beforehand, however we were not prepared for 7am drilling and banging from the building works. In addition to this the corridors were often filled with building equipment and furniture which was ongoing throughout the stay. The room, while well proportioned, was very dated. This could have been forgiven if it wasn't for the fact the room was not clean. There were a number of stains on the carpet, the bathroom sink was stinking when used. The bath mat was moldy and the shower itself was a trickle of water, making it difficult to wash quickly. The curtains were very grubby and the room smelled very stale, the bed was adequate but we couldn't be 100% that the sheets had been properly cleaned as there was an odd smell to the bedding. The TV was of decent size but kept cutting in and out of signal when in use, which was annoying when we decided to have an early evening chilling in the room we had paid for, the WiFi was useless, if planning to work while staying here you will need to hotspot your phone. The breakfast food was OK, however the description of a wide choice of cooked food and continental breakfast dishes was over exaggerated, there was no fruit on two days and bananas on the last morning, one choice of yogurt and 3 small cereal options. The cooked food was standard: Bacon, eggs, sausages, hash browns, tomatoes,mushrooms and bean's. Toast was something that had to be requested and was more like warm bread. On the first morning my partner was served a cup with the remainder of someone's lipstick stains on the rim. On closer inspection of the glasses there were a number which were not clean. On the second night we went to the bar area to grab a couple of drinks. The bar was full of empty unwashed glasses and when we got our drinks our glasses where sticky. There was a smell of stale ale which was not appealing in the slightest. On checking out raised a couple of things with the receptionist and was meet with at best distinct lack of interest and worst just plan rudeness. Sadly this hotel did not meet the standards it professed to uphold. I would say the location and river view was pretty and the fact the parking was at the hotel itself made it one of the reasons I booked it. However after this visit I will not be visiting again as there are better hotels in York and carparks that are not much more expensive than the supposed secure parking.

Great location outside of York city centre and very easy access from main roads. There is a park and ride service about half a mile down the road which is highly recommended as parking in York can be difficult and expensive. Park and ride journey time is around ten minutes and drops you off close to the Shambles area of town. The accommodation was basic but clean. Bed was comfortable, Shower was very powerful and plenty of towels. Large screen TV. Breakfast was limited but very nice and set us up for the day. The only downside about the accommodation was that it would have been nice to have a small fridge in the room to keep water etc, there was plenty of space to have one. Also it would have been nice to have had a small sofa to watch tv in the evenings as the two desk chairs were not comfortable to sit on for any length of time. Also the walls were very thin as other room noise even conversations could be heard. There is also a Toby Inn next door which does really nice food and various ales.

This is a lovely place to stay and highly recommended it. The apartment was large and spacious with good cooking facilities and a lovely dining area. The bathroom is large and modern, and the water pressure for the shower is fantastic. Plenty of towels are available. The bedrooms are large with a good amount of wardrobe and drawer space. There are plenty of mirrors in the apartment which, when there are a few of you getting ready, is definitely a plus! The pub itself is lovely and traditional. There are some lovely original features which Dan told us about which were really interesting. He has very extensive knowledge of the building and its history and is really worth having a listen to him. The location is excellent. It is a 5-10 minute walk from the city centre and just a 2 minute walk from the river. There is parking available on site for no extra cost which is extremely handy for a City like York. Breakfast is available for an extra cost and it is excellent. Evening meals are also available (most evenings) and I highly recommend that you eat here at least one night because the food is excellent. It is well cooked, well presented and the choice is fantastic. There is plenty of food served for both breakfast and evening meals and are all available at a reasonable price. My compliments to the chefs. Finally, all other staff at the pub were very attentive and very friendly. All in all, great location, great value, great amenities, great food, great host and great staff. Absolutely recommend for your stay in York

The location of the hotel is pretty good. The castle is just outside the door. It takes more than 10 minutes to walk to the train station and more than 400 meters to the Shambles Street. The room is not big and the sound insulation is average. The bathroom water will be all over the floor. The faucet of the basin takes a long time. Hot water comes out.

When we arrived there was no staff anywhere to be seen until someone from restaurant came and got someone, however when she did arrive she was very nice and helpful. I asked to be in a refurbished room and wasn’t, shower was broke and hanging off the hinges and squirts all over. The car parking is not good as there is only 6 spaces and it’s £10 per night. Food was nice however wasn’t fully well done like I asked but was still nice. Lovely man in restaurant and guy behind reception on nights took pictures for us and brought my bfs surprise bday cake out. Lovely night staff got us water after we arrived back after night out. Would like to thank the housekeeping staff for making the room lovely with all of the decorations I brought to decorate it with for my bfs bday.

I'm giving a '5' rating because I think the owner and staff do as well as they can with this place, but there are some issues that I don't see any of the other reviews mention (or at least as far as I read), so I want to highlight those as well. The positives: Location is great for walking into the main area of York even if it is just a bit on the outskirts. Breakfast was fine and plentiful, though I have no idea what a good 'full English breakfast' is from a bad one. The sausage definitely didn't taste like American sausage, but I assume it isn't supposed to. But there are other breakfast options as well. The dining area is very nice. The owner (or whom I assume is the owner) is just as pleasant and helpful as can be. She helped us navigate our way around town and highlighted the places to visit. The not-as-positives: We had trouble finding the 'shortcut' to walk it from the train station. You'll probably want to use your phone for directions, but if they provided a map rather than text directions, it would be helpful Being a house, there are no elevators. We were pleasantly offered help with our luggage, but be warned that it does have to be carried up steps if you are in a room on other than the ground floor. As for our room itself, it was small, and wasn't easy to navigate around in with two suitcases. The bathroom shower would not fit a large person. Fortunately, we are both on the slimmer side, but it was even tight for us. The noise from traffic was very apparent, as was noise from other guests. We literally heard another guest snoring in an adjoining room. So essentially, the place isn't 'perfect', but I think it's a good value and deserves to be considered. We're likely to never find ourselves in York again since we don't travel that often (but it's well worth a visit), and frankly, if we did, we'd probably research other accommodations as well, but I wouldn't discourage anyone from using Apple House.