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Yayınlanma tarihi19 May 2024
Misafir Kullanıcı
We were there Friday and Saturday night just for Rick Stein restaurant didn’t do a lot of with the hotel
Cheeky Dog was ok for Friday night till 23:00
Cold breakfast was ok very standard any hot food extra charge
Level 3 room 301 has the view of the water the king room is large and comfortable
Bathroom is spotless
Comfortable but can feel my partner turning etc. but ok
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Gecelik başlangıç fiyatı:10.242 TL
Yayınlanma tarihi23 Mar 2023
0527****
超級舒服的小屋,在營地中,衹是到店時間沒有關注(當地時間17點前),到時己經下班,如果晚到一定要提前聯繫前台或攜程,他們會留下密碼鑰匙,不要如我們一樣深夜焦慮。攜程遇到了急着下班不負責任的管家,也遇到了深夜為我們還在嘗試聯繫酒店的管家,還好最後順利入住;小屋乾淨、温馨,非常好
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Gecelik başlangıç fiyatı:7.085 TL
Yayınlanma tarihi22 Ara 2025
ClaireandRyan
Me and my partner booked a last minute getaway to port Stephen’s for Christmas break. Marina resort did not disappoint! 10/10 service and cleanliness. The staff were so welcoming and lovely throughout our stay. The hotel itself was in prime location of Nelson Bay and close to the beautiful marina. Sea view rooms with a modern touch and stunning interior, very comfortable. Not to forget a modern pool area right outside to relax and enjoy the sun in the day time. They also had the cutest furry friend at reception! Such a friendly pup. Overall, we highly recommend staying at this beautiful hotel ❤️
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Gecelik başlangıç fiyatı:8.774 TL
Yayınlanma tarihi30 Tem 2025
Anonim Kullanıcı
Staffs are nice & friendly.
Warm water provided everywhere including the outdoor bbq area, which makes cleaning relatively easy.
Heater was on when check in. This is really nice in this cold weather.
The dish rack is rusty, so i didnt use it. Other than that r all great
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Gecelik başlangıç fiyatı:7.805 TL
Yayınlanma tarihi23 Kas 2024
Misafir Kullanıcı
It has been an amazing stay for us this past week. So many things we can do onsite, the indoor pool, the bowling alley, the playground, the indoor kiddie play area and more.
The room was clean and tidy. The staff were very friendly and helpful.
The location is great, close to a lot of beaches.
Kids loved it.
It’s just so perfect. Will definitely go back 😊😊
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Yayınlanma tarihi14 Ağu 2025
Misafir Kullanıcı
Service upon arrival was friendly, we stayed in a budget room which was very clean and comfortable and very pleasant. Walked around the facilities and will return to indulge in the facilities on our next visit. Walked to the salamander hotel for a steak and seafood dinner, only $25 for seniors and was superb. Highly recommend
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Gecelik başlangıç fiyatı:7.878 TL
Yayınlanma tarihi3 Eki 2025
Anonim Kullanıcı
Mantra Nelson Bay
9月17日三位成人入住,由於行程延誤的關係,所以晚上12:00am才到達酒店登記入住,我們是自駕遊的,而酒店外圍的大門已關上,我們未能夠到達酒店進行登記,根據以往經驗知道酒店會經電郵,提供夾萬密碼給我們自行入住房間,可是酒店是沒有仼何電郵通知我如何進入酒店的。
所以我們使用了數據漫遊致電酒店櫃檯,經過非常漫長的等待才有人接聽電話,酒店職員向我查詢個人資料及銀行咭的號碼,花了很多時間 當時已經是1:07AM 才給我夾萬的密碼,可惜夾萬裏根本沒有任何東西(請參考附件),實在不明白夾萬女沒有東西那問了我那麼多資訊是作什麼用途的? 當刻我立即再用數據漫遊致電職員,等待了差不多30分鐘都沒有人聽電話,你讓客人在酒店外邊等了差不多1小時都不讓我們進入酒店是什麼意思?
然後再經過漫長等待後,職員終於聽電話,我問職員究竟什麼時候可以進來再等什麼? 他說需要等保安開門才可以進入,我問職員需要多少時間?因為我們都不知道在等什麼,外面天氣寒冷還有長者,職員竟然跟我說要⼀再等差不多1小時,當時已經凌晨一點多,真的不能接受和不明白酒店的安排。
大概凌晨1:15 有位外籍自稱保安的人士拿着差不多有50至60條鎖匙的包包過來,我們看着他用每條鎖匙嘗試開啟大門,經過多次的不成功 保安致電請求幫忙,才能開啟大門。
然後保安都非常盡責,跟我們說拿到酒店鎖匙才離開,然後我們找酒店櫃檯,發現櫃檯都是已經關門上鎖的,然後有事經過不停重複的嘗試才能開啟酒店櫃檯大門,然後我們再致電職員,職員跟我們說我們的鎖匙及資料已經放在櫃檯面頭上,可笑的是根本就沒有,我們到處尋找,最後竟然是我們需要到鎖匙的掛箱自己找房間鎖匙!?
我是在玩尋寶遊戲嗎?酒店職員已不再聽我們的電話了,我們使用了多於1小時的漫遊數據致電酒店職員相當昂貴的,可是換來的是無視及處理不妥,當我們進入房間已經是凌晨2AM… 我們是12AM到達的…
此外,發現保安問題挺嚴重的,一條鎖匙原來可以開所有房間的,我們在第二天的早上突然有其他客人容易開取我們的房門,我媽媽非常驚嚇立即尖叫,當刻我們才發現所有人的鎖匙都可以開所有房門的,即使酒店的設施及環境是非常好,但職員及酒店的處理方法非常有問題,完全無視客人的需求,不太推薦。
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Gecelik başlangıç fiyatı:12.181 TL
Yayınlanma tarihi11 Oca 2026
Misafir Kullanıcı
Family of 4 enjoyed our stay. Check-in was quick and easy and we were greeted with wonderful customer service. Apartment was very clean and comfortable. Pool was heated and lovely to swim in. We struggled to get the kids out of it they enjoyed it that much.
Location is convenient and close/walking distance to beach and shops.
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Gecelik başlangıç fiyatı:9.251 TL
Yayınlanma tarihi26 Nis 2025
Misafir Kullanıcı
The staff at the check-in counter was so nice to offer us a quiet room and with city view. Everything was tidy and neat. Only that if disposable slippers could be provided, it would be so much better because the floor is all carpet which seems yucky walking with barefoot.
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Gecelik başlangıç fiyatı:6.468 TL
Yayınlanma tarihi17 Kas 2024
Misafir Kullanıcı
It’s perfect
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Gecelik başlangıç fiyatı:4.993 TL