Park Yeri Olan Baishan Otelleri

When I arrived at this hotel early in the morning, I actually felt puzzled, wondering if all the surrounding shops and other hotels were closed. It seemed that not only was it not the peak tourist season, but the economic situation might also be unfavorable, which likely explained it. Since I arrived at the hotel too early, no rooms were ready yet. So, I left my luggage with the hotel first and set out for a tour of the western course of Mount Baekdu. When I returned, my luggage had already been placed in the room assigned to me. The condition of the room was impeccably clean. When I woke up in the morning and opened the curtains, the bright sunlight streaming into the room made me feel incredibly refreshed. I went down to the lobby for breakfast, and the hotel owner personally set the table. The food was exceptionally neat and delicious. Moreover, the owner spoke better English than anyone else at other hotels, which was a great help. It was a clean, cozy, and comfortable hotel to stay in. The only drawback was the lack of an elevator, but carrying luggage up one floor shouldn’t be a problem for most people. And considering that the hotel is right across from the western tourism center of Mount Baekdu, its location more than makes up for the inconvenience of not having an elevator. 我一大早到达这家酒店时，其实心里有些疑惑，感觉周围的商店和其他酒店好像都没营业。这可能不仅是因为现在不是旅游旺季，经济不景气也可能是一个原因。 由于我到酒店太早，房间还没整理好，所以我先将行李寄存在酒店，然后出发去长白山西坡景区游览。 回来时，我的行李已经放在分配好的房间里了。 房间干净得无可挑剔。早上醒来拉开窗帘，明媚的阳光照进房间，心情格外舒畅。 下楼到大厅吃早餐时，酒店老板亲自为我摆桌，食物非常整洁美味。 而且，老板的英语比其它任何酒店的员工都好，这给了我很大帮助。 这是一家干净、舒适、温馨的酒店。 唯一的缺点是没有电梯，但提着行李只上一层楼对大多数人来说应该不是问题。考虑到酒店正对着长白山西坡旅游中心，其优越的地理位置完全足以弥补没有电梯的不便。

This place is superb! All the staffs are so friendly and helpful. The room package is so worthwhile as it includes breakfast, skiing, snow activities, deer park and hot springs at Club Med. Room is spacious and comfortable. We had a very pleasant stay here. Highly recommended especially family with young children.

An Exceptional Stay of Warmth and Hospitality My stay here was, in a word, amazing. From the warm welcome to the heartfelt farewell, every aspect was defined by a level of personal care and hospitality that truly sets this place apart.The beautiful, peaceful surroundings provided the perfect backdrop. Stepping into our room, we were delighted to find it lovely, spacious, and wonderfully warm—a cozy and immaculate retreat after a day of adventure. Waking up to the provided hearty Chinese breakfast was a daily highlight, offering delicious, authentic flavors that fueled our days perfectly. However, what truly made our experience unforgettable were the owners. Their kindness went far beyond the expected. They were incredibly helpful with booking our activities, offering expert local advice. Most extraordinarily, they personally drove us to places in their own car, transforming simple logistics into cherished personal tours and conversations. This genuine, above-and-beyond service created a feeling of staying with friends or family, not just at a hotel. Overall, this is more than just a place to sleep; it's a haven of personal hospitality. If you are looking for beautiful comfort, fantastic food, and hosts who truly make you feel at home, look no further. I cannot recommend it highly enough and will absolutely return.

We had an amazing time at the Sheraton . The staff were absolutely exceptional. I was in touch with Vincent on we chat before I came and he helped us organise Christmas Dinner at the Westin . Throughout our stay he was there for our every need , nothing was too much trouble and he went out of his way to look after us . A real asset to the hotel . Other members of staff I’d like to mention - Julie at breakfast who noticed as soon as we came in , remembered and served us our drinks , laid the table with a knife and fork and anticipated our needs . Likewise Tyler in the Ski equipment area - who went out of his way to help us every day always with a smile on his face . I have to say that the service we received has been the best we’ve had in any hotel in China in the 18 months we’ve lived here . The location of the hotel was also excellent as it was right on the slopes and the next to the ski hire shop. I would highly recommend this hotel

Great service and spacious, clean rooms! The only downside was a noisy AC unit—we turned it off and braved the cold instead. 😂 Pros: ＞ Easy transport (frequent shuttles + 10 RMB taxis). Great extras like hot springs and snow tubing. Cons: ＞ Icy, man-made snow (painful falls!). Double pricing for the holidays—and apparently, it’s not even peak season yet! Would love to explore more of the resort facilities next time.

Really made a good choice staying here instead of Holiday In Express. As the hotel is just beside the ski resort. No need to wait for any buses just walk to ski resort, ski village and even the hot spring. This hotel is very worth it. As you stay comes with complimentary: 1) Mini Bar in room 2) Hot Spring Access 3) Ski lift access ( 2000rmb deposit) 4) Snow activities 5) Breakfast 6) Shuttle from Changbaishan West Railway Station 7) Water Park At night the whole village really feel like in the alps. One night is too less for us to enjoy everything. Had an amazing sleep. Got bathtub. Room is big and with a wide view of the ski area. Very nice 5 stars.

What a trip! The rooms are MASSIVE. It's essentially a full apartment. Very spacious and comfortable. The beds are extra extra large so perfect for families. For Western travellers, you may find the bed a bit hard. We were perfectly happy with it though. I personally will recommend Holiday Inn at the resort for those with kids. It's right next to the beginner tracks and that hotel hosts all the children activities and kids club. Though I don't know what the room is like. More from a location perspective. Wanda Jin Suites has 2 buildings. Best to get the 1st building as much closer to the beginner tracks and the service centre to rent ski gears. We were in the 2nd building. I will say from a location perspective, it was inconvenient for us as once you have snow boots on, it's a trek to carry your ski gears back and forth. There are lockers to put your ski gears in so we'll utilise that more next time. You do need WeChat though and if you don't have a local number, it gets difficult. If you're from Australia, just lose the 0 and add 18 at the front of your mobile number and that will get you through. But best to just get a local SIM to save you the hassle. But from a food perspective, they're right outside the building and short walk to the hot springs and the water park which is all included in the hotel fees. Including ski pass and going to the snow playground. At the snow playground, there's snowmobiles for kids to ride on amongst a lot of other activities. But that's extra money. Again, need WeChat. The hotel concierge when you check in will add you into their WeChat and you can ask them questions and they'll help you. Very convenient. It's an amazing place to come with kids. Water park is insane there and my son had a blast. The hot spring was also an amazing experience. Though very cold to get in and out of the hot springs at -20C. There are other activities outside the resort which hotel concierge will help you arrange. They can also shuttle you to the nearby village for more authentic food if you don't want to eat inside the resort. Beaware that the pharmacy at the resort does not have any ibuprofen or paracetemol. Strongly advise you get WeChat. You can book pretty much all the activities through their WeChat mini app. Including ski coaches. There are rogue ski coaches coming up to you to get business so beware. We almost got on a shuttle with a rogue coach that were gonna take us elsewhere and weren't even letting adults come (it was for the kids) and a hotel staff came up and essentially stopped them and forced them to give back the deposit. Book your coaches early. They book out quick. Particularly snowboarding. We also booked an igloo making class for our son and he had an amazing time. Though it's all in Mandarin of course. They have half day and full day camps for kids so parents can drop off and chill for the day. The staff here can barely speak English so bring your AI translator with you. We had less of a problem since I can speak Chinese but my husband often got stuck and needed me or even my son to help navigate around. Make sure you go back to the counter after returning your ski gear at the end of your stay to get your deposit back. We had an amazing time and would consider coming back.

This was my first time visiting Harbin, and although I had read many reviews saying this resort was beautiful, I was still worried about transportation. I emailed the hotel in advance, and Coco kindly replied and even contacted me on WeChat to explain how to get there. She also arranged a private transfer from the railway station — such wonderful service! We were on our honeymoon, and Coco surprised us by upgrading our room to a very spacious suite. It was absolutely lovely, and I truly appreciated the thoughtful gesture. I loved it so much! When we arrived, Coco continued to help us with everything. She arranged transportation for our activities such as snowmobile, horse ridge, and feeding elk. Everything went smoothly and exceeded my expectations. Since we were using an eSIM and didn’t have a Chinese phone number, Coco even helped register and generate the QR code we needed for visiting the hot springs at Club Med, feeding the deer, skiing, and driving the UTV. The service was truly outstanding. The resort itself is perfect for a relaxing holiday. There is a Burger King, a small town area with restaurants and convenience stores, and many beautiful photo spots. The breakfast restaurant is lovely, with a wide variety of food. All the staff were attentive and very friendly. I was genuinely impressed and absolutely loved my stay here. Highly recommended!

❄️ The hotel is not the most convenient choice for families with young children or for less experienced skiers, as it is located away from the city centre. Guests always need to rely on shuttles or taxis to get around. The city centre is also where the hot springs, water park, and the snow and ice attractions are located, so unfortunately a lot of time is wasted in transport. 🚐 Shuttle service is a clear area for improvement. The frequency is limited, and we often had to wait quite a while—sometimes missing two full shuttles before being able to board. Increasing the number of shuttles would make a big difference. 🎿 Ski passes are flexible: they can be used on any day, including check-in and check-out days. Usage is limited to once per night, and you can choose either daytime or nighttime skiing—but not both on the same day. However, you don’t need to use them on consecutive days, which gives families more freedom to plan rest days. 🏠 On the positive side, the room was spacious and well equipped. The bar, fitness area, ping-pong room, and yoga room were all enjoyable and added variety to the stay. Breakfast is also quite varied and good.

A really beautiful place with quiet and tranquility that allows us to recharge and reset from the hustle and bustle of city life. The location may be a tad far from changbaishan north slope- however, the hotel Concierge - a special shout out to Mr 孙浩熙 for going out for his way and beyond to help us get tickets and made arrangements even on his rest day.  The room is really beautiful and spacious, and it’s only a 10min walk out to get food and necessities. Side note is that the walkway could be better lighted, especially during winter as the dark falls after 5pm; and it was a little scary to walk out then.  In all, high recommended for anyone who needs a rest and have a full recharge! Really love the room and the impeccable service from all the staff :)