Park Yeri Olan Ooty Otelleri

"Hotel location is good......Common areas are well maintained however the rooms are not as reflected in photograph on the website....Restaurant is not well managed although the staff is good but I feel there is a lot of scope for improvement. ...Buffet breakfast is good....Biryani taste was good....Food in general was good...Had to wait for more than 30 minutes for the hotel staff to transfer my luggage from room during checkout.....There was a lot of difference between the price as mentioned on trip.com and directly with hotel.....Trip.com was less for the same Privilege Suite...."

"Firstly, I was given a room in an extension block that seemed to have been built recently. It was modern but lacked the charm and character of a true heritage property. The main building, with its fireplace and historic ambience, was nowhere to be found. This was especially disappointing considering the premium price I paid, comparable to what you'd expect from a 5-star hotel. The lack of attention to detail continued throughout my stay. When I checked in on a rainy day, I had to walk to the extension block without an umbrella despite the muddy road. The staff seemed unbothered by this inconvenience. Additionally, the room didn't have slippers, and the floor was cold, with no heating available (although they did provide a basic room heater when requested). To make matters worse, I had to call the front desk to confirm my room for the second day, which should have been done automatically as part of their standard procedure. This lack of efficiency only added to my frustration. The toiletries were also woefully inadequate, with only basic soap and shampoo provided. Power cuts were frequent, and I had to notify the front desk each time, which seemed like a hassle the hotel should have anticipated. The breakfast buffet was uninspiring and lacked flavour. To make matters worse, I had dinner at their restaurant, which was rated top in Ooty, but my experience was average at best. To add insult to injury, they got our order wrong, substituting Nasi Goreng (fried rice) with Mee Goreng (fried noodles). When I brought this to their attention, they made no effort to compensate for the mistake. In conclusion, Hotel King's Cliff fails to live up to its reputation as a heritage property or even a 2-star hotel. The overpricing and lack of attention to detail make it a poor choice for travellers seeking a comfortable and enjoyable stay in Ooty."

"Recently stayed at Mango Hills in a 2 bedroom apartment. Exterior of the hotel is clean and landscaping is beautiful. Staffs are friendly and polite. However the 2 bedrooms apartment we stayed is worn out and cleanliness is lacking. Linens are old and dirty with stains. Breakfast is average and restaurant cleanliness is substandard. Hotel has potential but in need of upgrading works."

"This property is nearer to all important tourist spots. The behaviour of the staffs are very good. They had given good guidance and arranged the vehicles for site seeing at a very reasonable rate. They had served a very good homely food at very reasonable price 😋 "

"At first looking at entrance I was not amazed but the exploring property that had the nature based concept with garden and fish ponds , bridge etc.. it was out of world. Food ways good and all required amenities were there for a comfortable stay. I would appreciate the staffs who were humble , understanding the situation and making us comfortable , kudos to staffs. Only suggestion if you can focus is providing fresh blanket for new customers and I felt that was not fresh one. I may be wrong just focus on that. Rest were great for me. Thank you"

"It was really quiet and good place Food also very good"

"Goed hotel netjes"

"Rooms' interiors, reception, restaurant and parking facility are good. Below are points where the hotel needs to work. 1. Repair the water leakage in the rooms as well as in the washroom. 2. During peak times, improve the strength of manpower for the breakfast buffet and also maintain something to keep food warm. I felt almost every guest had problems with getting utensils or warm food."