Park Yeri Olan Agatsuma District Otelleri

Our overnight stay at this hotel in Kusatsu was simply the best we've experienced in Japan. We arrived a bit early and we were allowed to check in before 3 as there was a room available. The service was excellent, and the room was spacious, complete with all the amenities we needed. Although the shower was located downstairs in the private onsen, it was never crowded, and I had the onsen all to myself. The hotel also provided us with yukatas, adding a lovely traditional touch to our stay. Breakfast was served in our room in the morning, and the staff graciously accommodated our request to change the breakfast time, as we wanted to visit an onsen that opened at 9 AM. The hotel was impeccably clean, and we slept like babies that night. I would love to stay here again on our next visit to Kusatsu. とても良い所でした、有難う 😊❤️

Such a flawless experience for osen and meals. Osen water is No.1 quality. The dinner and breakfast just AMAZING! All the food are from local ingredients. They are not only healthy and tasty, but also they are just like an art piece that made by the chef. The beds are just perfect and so comfy. The free pick up and drop off from bus terminal is the life saver. Kudos to the team and thank you so much for this amazing hospitality. We had a wonderful time in hear and hoping to come back to Kusatsu again with this hotel!

Excellent service. I will give 10 out of 5 if I could. There was a staff who rushed out to us and asked if we were going to stay at the Ryokan. Very helpful for lost travelers overwhelmed by the cold weather. Greeted us warmly when we arrived. Explained the important information to us as best as they could in English, which is perfectly fine. Room was big. Decorated meticulously in the traditional Japanese style. Yukata and Obi provided added on to the immersive experience. Dinner was exquisite. Dishes gave us a taste of what traditional Japanese cuisine was like. The food was sincere (didn’t feel like frozen / canned / ready made food), served and plated meticulously. There were 2 onsens, indoor and outdoor. They were clean and spacious enough. Water (I believe) is from the hot spring nearby and was immensely therapeutic. Ryokan was near the heart of the town and everything was within walking distance. Kindly shuttled us to the bus terminal when we checked out (we didn’t have to wait for fixed timings) and carried our (heavy) luggage. All in all, we enjoyed the one night stay very much and they set a high bar for Japanese hospitality.

This was my first and only stay at a ryokan so I don’t have much to compare it to. I chose this lodging because of the cats and good reviews on the food. The cats were really sweet and I enjoyed playing with them. I have 2 cats of my own so it was really nice. The food was so beautiful and delicious - the mushroom soup at dinner was amazing. I really enjoyed it. The private bath rooms were very convenient and open 24 hrs. I thought the facilities were clean and very pleasant. The location was very close to the central area and a quick walk to all the important sites including the bus station. The only comment I have was in the morning someone was smoking and the smell got ****** into the 2nd floor hallway so maybe more care should be taken to be sure the smoke stays outside. The host was so nice and sweet and I used google translate to ask questions. The matcha madeleines are so tasty I bought a box to take with me.

Location of the hotel is superb!! A short 4-5min walk from the Kusatsu Onsen bus station. Check in was prompt and quick but the front desk staff spoke very limited English. Hotel itself spans 3 separate buildings. Interior is a bit tired and old. Buffet breakfast is well organized and food is good. Onsen baths is large with an outdoor onsen pool as well. Towels were not available at the locker rooms, which is a bit of a let down. Need to bring from own room. Overall, it was a pleasant stay and if I were to visit Kusatsu Onsen again, I would stay here.

The hotel was around a 5 mins walk away from the Yubatake spot, there were less shops around this area but also this gave the place its calmness. Staff were able to communicate in English

We arrived early (about 11:00) at the ryokan and were met by a very helpful young lady receptionist who spoke good English. She accepted our luggage, arranged a ground floor room for us (my wife has difficulty climbing stairs) and recommended us where to eat and what to do. The room was clean and sizeable. The bed was comfortable. The ryokan provided a simple buffet breakfast (much to our surprise and delight).  It is located just a short distance from the Yubatake and is very convenient.  Overall, we are very happy with the ryokan. 

My stay at Kamenoi Hotel Kusatsu was excellent. The onsen was very clean and quite spacious, making it a relaxing experience. The hotel also has a convenient shortcut that leads directly to the Yubatake pedestrian area, which is a big plus. Both breakfast and dinner were buffet-style with a wide variety of dishes — plenty of options and all very enjoyable. The service was great, and the room was comfortable to sleep in. The only downside is that there were a bit too few power outlets in the room, but it wasn’t a major problem. Overall, a fantastic stay and highly recommended for anyone visiting Kusatsu.

A very nice and quiet hotel which suitable for relaxing. Shuttle bus was waiting at the 萬座Bus Terminal at the time of bus arrival.

The location is perfect, the instruments and rooms are outdated, and the important *not traditional Japanses style and not western style* The people barely speak English is fine, we'll respect that. But the expense is too high for everything. 1 room 529 usd per night. I must say the attitude of people are good as normal Japanese people.