JW Marriott Hotel Riyadh, seyahat veya çalışmayla geçen bir günün ardından dinlenmek için mükemmel bir yerdir.
Biraz egzersiz yapmak veya sadece rahatlamak için açık yüzme havuzu'a gidin. Pillerinizi şarj etmek veya sadece rahatlamak için tesisin spa, masaj odası veya sauna adresini ziyaret edin. fitness salonu, konukların egzersiz yapması için bir alan sağlar.
Tesiste konaklamanız için çeşitli yemek seçenekleri sunan 3 restorans bulacaksınız. Otel bünyesindeki restoran'tan oda servisi ile odanızın konforunda yemeğin tadını çıkarın. Tesis bünyesindeki kafe takılmak için mükemmel bir yerdir.
Bu otel'ta bahçe erişimine sahip olacaksınız. Ekstra rahatlık için tesiste döviz bürosu, bavul depolama, kuru temizleme ve çamaşırhane hizmeti da mevcuttur.
Tesiste otopark mevcuttur.
"Disappointing experience with serious service issues, partially salvaged by the duty manager.
My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution.
Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager.
Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution.
Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience."