"The staff at the hotel were lovely. The hotel itself however is badly in need of some love. Ideally a complete refurb. Rooms and bathrooms are very outdated and worn."

"My friend and I stayed in a twin room and paid over £80 for just a room only. On check in my friend almost got charged again for the booking when she was asked to scan her card. It was only for the bank knowing there was a pending payment already for the transaction it did not allow it to go through. The room was basic and we had to share a bathroom. If you want sleep you won’t get it here as the pub has music going on after 12pm. ( The earplugs on the dressing table was a giveaway) ! All I can I say was thank goodness for Weatherspoons for breakfast. We also found out that Weatherspoons had rooms for less than we paid. If you want a hostel style stay with no breakfast and no sleep this is your place. Also you may want to put a covering up at the shared bathroom window. Not very private if you are showering with the light on. !"

"Arrived and followed the comprehensive instructions to gain access to the property, find our room and collect parking permit - all went without a hitch. Nearby carpark has lots of space but can drop off at the door. Pass works across the county which is a real bonus. Room was dramatically decorated in dark tones and floral paper - and really worked. We had said we were bringing our dog - a bed and bowls were waiting for her in our room. Fresh ground coffee and cafetière in the room too. Small details - big impression. We had breakfast on both mornings - wonderful Welsh breakfast (with amazing bacon) freshly cooked to order. Dining area is informal and full of interesting art. In the basement there is a fantastic 20-seat cinema. Gavin & Chris put on films with a themed 2-course menu that residents can attend, but is open to locals - we got a quick preview: sound quality and seating are impressive and the setting is unique. Look at their website for details - we want to return for the experience. Perfect location to explore the whole town on foot; garden furniture to sit quietly and read if you want. Lovely hosts, lovely stay in this historic but very comfortable quirky accommodation."