Sacramento Otelleri

My husband & I recently stayed overnight to see KISS at the Aftershock Festival at Discovery Park. We were very pleased. The Hotel is clean, modern & bright. Hotel is next to the Freeway but we hardly noticed any noise. The complimentary breakfast was good, something for everyone, fresh fruit, toast, bagels, cereal, eggs, potatoes, sausage, make your own waffle station, juice & coffee. We felt very safe as it is near an industrial area and we noticed a few unhoused individuals nearby. The property is fenced & gated. You must scan your room key at the front door to enter the Hotel at night. They also have a security guard from 6pm-6am. There was a nice looking pool but we didn't get a chance to use it. The only downside was there's no food/restaurants nearby and they do charge for parking, $8.50/night, but that's not bad. They do offer snacks & beverages for purchase in the Lobby and there's always UberEats. Another Hotel is being built nextdoor, so maybe a few food places will be built in the future. We will definitely stay again. Farrah & Lorena at the front desk were awesome. The were very welcoming, friendly and answered all our questions regarding ordering an Uber, parking & breakfast hours.

The people that woork here are very nice.The rooms are clean and spacious.Its very quiet you don't have people hanging outside be loud.The beds are very comfortable.If you need anything towels or toilet papervafter hours they will gladly give you themThe price is resonable so i would recommend this hotel.Its alot better than any other hotel around this area.Its close to the freeway so it makes it easy to commute where you need to get.

We went for a short term stay June 17th,2023. Arrived at the hotel around 10:15PM. Our reservation was for room 256 two queen beds no smoke room. Check ins at 3 we got there at 10:15 and the room was not clean the beds were not done. We could put our daughter to sleep there after hunting down some staff they offered to move us rooms. The next room the gave us room 260 wasn't much better there were no curtains no privacy for me and my family and the bed lamps didnt work. They moved us to a third room, room 241, at this point it's 11:40pm we have been carrying our luggage from room to room and my four year old daughter is getting more and more upset, we are tired and exhausted and there is no manager to be found apparently he takes the weekends off. Then they have the audacity to offer us a measly 10% discount for this mess. This hotel is not habitable for children i urge you to consider a different choice for your stay.

Breakfast is a normal American breakfast, oranges and avocados are good; free parking space, we arrived very late to the hotel, check in quickly, the interior decoration is good, warm, staying one night, hotel room number location map shared with everyone, I hope not to No room number found

The style of this hotel is a bit religious. There was some smell in the room, but after using the air freshener, it was all right. The restaurant is okay, with coffee, milk, juice, bread, fruit, yogurt, and you can also make your own waffles. The room was relatively spacious, and the large bed was very comfortable, but something happened to the last day. At night, a bug dropped from the ceiling, fell directly to the pillow, and was still crawling, which was disgusting. The next morning I communicated with the people in the hotel. The people in the hotel said that they would contact Ctrip and give me a statement, but I have n’t received it yet. This is not very satisfactory.

Hotel swimming pool is good

I really enjoyed my stay! Even though my stay was only for a night, I felt like The Exchange had everything I needed. The front desk was super helpful when calling my car from valet

I was in town for a conference at this hotel and decided to stay here for convenience. Front desk staff were, for the most part, delightful for the entire four nights I stayed. My room was spacious with a semi decent view and a mini terrace, though the door didn’t actually open more than a few inches, so one couldn’t avail of the terrace itself… that being said, it was nice to be able to get fresh air into the room! The TV in the room was huge and I am always grateful for a mini fridge, though I couldn’t get this one very cold. One thing that did leave a lot to be desired was the general cleanliness of my room, which I will give 3/5. The vacuuming was very poor (there were remnants of a previous guest’s food on the floor) and layers of heavy dust in the bathroom. It could definitely do with a deep clean! I also used the guest microwaves in the lobby on several occasions — both were filthy with splattered food (gross) and neither had a turntable. Another disappointment was one staff member (who was in the middle of training a new front desk member) — everyone was lovely except for her, when I asked the possibility of a late checkout on my final day. Her response was curt and quite rude: “I can’t tell you if you can or cannot get a late checkout. You have to understand our housekeeping needs and availability. You have to understand there are a lot of guests who will probably be asking the same thing…”. Coming from a customer service background myself, one should NEVER tell a guest what they “need to understand” — there are far better ways to explain this. She also never once said anything along the lines of “I’m sorry, this might not be possible” … it was just poor customer service, which was a shame. This aside, the hotel was very quiet and I slept well (and deeply) each night. Oh, and I got locked out of my room on the day I was checking out — it turns out the battery had died in my door lock, so the front desk staff had to call security, who then called maintenance. Thankfully, I didn’t have to wait too long and both security and maintenance were super fabulous and quick to fix the issue. PS If you do decide to stay here, I hope you get as much of a giggle out of the elevator constantly saying “going down” as I did! :) PPS Location was excellent!

Just topical motel 6 nothing fency and decent clean room just for work

It’s been a while since I’ve stayed at this location and let me tell ya. It’s the best FFI I’ve stayed at in awhile. I’ve stayed at many in California, Utah, Oregon, Arizona, ect before and during Covid. They have an extra set of blanket and pillow for the pull out bed. They have all the small amenities shoe polish, shower cap, lotion, shampoos & conditioners that most FFI don’t carry anymore. This location is right off the freeway, it’s great access. So many food options near by. Andrew is still there! They are always a pleasure to see. Very warm and welcoming. I took my toddler to play in the pool and we had a great time. Def recommend.