"The hotel’s location is near to Susukino subway and also nearer the streetcar to get to the centre. Staff was very friendly and helpful. The room is super big and breakfast was decent. Highly recommended."

"Good services and location. Front desk was helpful to make restaurant reservations for my husband’s birthday celebration. Great buffet breakfast spread and Japanese choices. Will definitely stay again."

"A great experience overall. The room had three beds, and while not huge, it was very clean and comfortable. The hotel is conveniently located in Odori 8-chome, perfect for a stroll right outside the door, and public transportation is easily accessible. Breakfast was a Western set meal; the freshly baked bread with butter was delicious, and it came with a plate of salad, making for a balanced and nutritious start to the day. The service was attentive."

"Very satisfied, and the service attitude was great too."

"Not a bad stay, the room is good and clean, the hotel receptionist was also alright."

"Room was clean, especially the bathroom. The staffs are friendly. Not too far from city centre but a quiet place. Will come back again."

"The hotel is near Daimaru, just a few minutes' walk to JR. The front desk wasn't overly friendly, but they answered all our questions. Our quad room had two bathrooms, which was a nice touch. The shower pressure was great, making for a very comfortable shower experience. The only downside was the noise from the nearby train tracks, and breakfast was just okay."

"Exceptional location. Excellent value for money. The hotel boasts a prime location right in the heart of Sapporo, just a three‑minute walk from the North East exit of JR Sapporo Station. Convenience stores are close by, making daily needs easy to manage. Rooms are compact — typical of Japanese standards — yet thoughtfully designed with comfortable beds, reliable high‑speed internet, and a smart TV. I especially appreciated the wooden flooring and efficient air conditioning, which added to the overall comfort. Amenities are practical and well‑organized. Tea and coffee sachets are available at reception, breakfast was delicious, and the staff consistently provided warm, helpful service throughout our 3‑night stay. For added convenience, the hotel offers a laundromat, ice machine, pants press, and microwave in the common area — all of which made our stay even smoother. In short: A superb choice for travelers seeking comfort, convenience, and great value in Sapporo."

"The hotel is easily accessible, about a 20-meter walk to the right from the North Shinchi station exit, which you can reach by walking underground from Umeda station. Alternatively, you can take the train to Yodoyabashi station and enjoy a scenic walk, passing through a small section of Nakanoshima, which takes about 8 minutes. This time, I stayed for 7 nights. I had a late-night check-in due to a delay, and I'm very grateful to the friendly front desk staff, a young man with a Northeastern Chinese accent who spoke Chinese. He was incredibly helpful, even though my registration ultimately didn't go through. My assigned room was also very satisfactory. This was my second visit, so I'm quite familiar with the surroundings and facilities. The area around Umeda is fantastic for shopping and dining, with several well-known establishments within a 10-minute walk. My only regret is still not getting to try the famous ramen shop across from the hotel. It opens at 10:00 PM, and by then, I'm usually too full to eat. The communal bath here is one of the smaller ones among the Montenapoleone hotels, with just one hot tub and 7-8 shower stalls. However, all other amenities are present. The coffee and mini-bar next to the front desk are available after 11:00 AM, and the quality is decent. One small disappointment this stay was that the room no longer provided facial cleansers and lotions, which were available during my visit last month."