"This hotel boasts an excellent location. You're right on Ermalu Food Street as soon as you step out, and Xinli Plaza is also nearby. It's incredibly convenient for dining and shopping, highly recommended!"

"Location very good or surrounding site food and the hotels is very good. Service is a good destination to choose this hotel."

"Our first stop on this Chaoshan trip was Shanwei. When I booked the hotel, I was swayed by the 4.8 rating online and the panoramic video, so I reserved two panoramic twin rooms and one king room. Upon arrival that evening, the front desk immediately informed us that because we arrived late, the rooms were on separate floors – one per floor – and two of them were corner rooms. Since my 80-year-old family member was staying alone in the king room and it wasn't on the same floor, we were worried we wouldn't be able to look after them. We hoped the hotel could coordinate, but our requests were repeatedly denied. Considering how late it was, we just decided to check in and sort it out among ourselves. To our surprise, the stay was extremely disappointing. First, the room was old, with peeling paint and cracks on the walls. The shower water was okay, but the worst part was the aging mattress; it was visibly sunken to the touch, and completely caved in when you lay on it, making it impossible to sleep all night. At 4 AM, I called Ctrip to explain the situation. Ctrip's communication with the hotel remained unsuccessful. Finally, a 10% discount on all rooms was offered as the solution. As a consumer with a normal weight who takes at least two in-depth trips a year, this is the first time I've encountered a hotel like this. At 495 yuan per night, I don't consider it low-end, yet not only were basic facilities not guaranteed, but the hotel, as a service provider, consistently refused to acknowledge the issues. The bed by the wall in my room, 1201, had the most severe mattress collapse. I hope my review helps future guests. Furthermore, the hotel's breakfast was incredibly perfunctory. Everything pointed to the hotel's lack of care and professionalism. The next day, before checking out, a front desk lady offered us three gifts, which I firmly declined ❌. I believe that ensuring basic infrastructure is the greatest respect a hotel can show its guests (I also hope Ctrip can supervise hotels with ratings that don't match reality, to prevent harm to consumers). My sincere thanks again to Ctrip's complaint supervisor and related staff."

"The hotel having a self-service laundry facility was very convenient, and the free breakfast was a nice touch. Overall, it was pretty good. It's not far from Ermalu, and you can even rent electric scooters right outside the entrance."

"This hotel is great all around! The breakfast and dinner were delicious, and my kids had so much fun they didn't want to leave. I didn't experience any of the issues mentioned online. The nut cookies they gave us at check-in were incredibly good; I forgot to buy some before we left. Would it be possible to have some shipped to me?"

"The hygiene was top-notch, with disposable towels and everything. Service was excellent, very responsive, and communication was smooth. The facilities were quite complete; it had pretty much everything you'd need, like a sofa, projector, desk, and living room. The environment was also quite good, located in a community right by the beach with plenty of greenery and gardens."

"receptionist was good but the breakfast was abit mid ngl. one thin was just that there were people smoking the laundry room"

"The room is nice and staff are very kind. Good location, near many restaurants. Quick tip that there is a free shuttle bus from train station to hotel, and vice versa."

"Location close to high rail station. Close to many good restaurants recommend by the staff in hotel. All staffs are warm and helpful. Reception has big seating area serving warm drinks. Rooms are clean. Pillows and bed are comfortable. Tv has many channels to watch. Tasty breakfast with great selection. I will certainly recommend friends to come to stay. When I come visit again to Shenwei,I will definitely come back"