Siena Otelleri

A very atmospheric hotel with a cool courtyard, very atmospheric stairs, and unexpected paintings on the walls) From our room you can see the fantastic Tuscan scenery and the wonderful sunset (No. 132). The room itself is very clean and the bathroom is also very clean. The bed was very comfortable and I slept well! The cool ”icon” above the bed, painted on the tiles Breakfast is great (various cuts, fruits, rolls, toast, jam, etc.) + custom-made coffee. This is not in-room coffee and croissant breakfast. The staff responded quickly and answered all questions without any problems. Summary: I would love to return to this hotel

When you stay at Best Western Hotel San Marco in Siena, you'll be in a shopping district, within a 5-minute drive of Siena Cathedral and Piazza del Campo. This spa hotel is 1.1 mi (1.8 km) from Fontebranda and 1.2 mi (1.9 km) from Santa Maria della Scala.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include a business center, express check-in, and express check-out. Planning an event in Siena? This hotel has 3767 square feet (350 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 28 air-conditioned rooms featuring minibars. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

The attitude is very enthusiastic and the facilities are four-star standard. It's a bit far from the city center. The key is the meal, which is great. The baked snacks for breakfast are unforgettable. They are not oily or sweet, but they are particularly fragrant. For dinner, I ordered a roast pork knee with plum sauce (a small amount, only half a pork knee, not a large portion like Germany), and I even licked the plate. I ordered a pumpkin leek soup for my mother. She has a bad appetite and feels comfortable after eating it.

Right next to the reception, and directly below some of the apartments there is a restaurant that has live events on Saturday evenings with loud music, DJ with microphone and people dancing, cheering, clapping etc (basically like in a club/disco). We had the bedroom directly above this restaurant so we could hear everything and feel the vibrations when we put the head on the pillow. There is no reception after 7 PM but they have an emergency number that we contacted on WhatsApp to sort this out. The hotel declined all responsibility and said they can't do anything, and when I asked why they rented directly above the restaurant/disco they were rood and condescending. The party in the restaurant kept going till 3 AM when it ended up with a fight between customers right outside, below our window and next to the parking spaces for the hotel guests! When checking out we complained about the parties and the attitude of the person responding to the emergency numbers, and it turns out that they knew about the parties, and they described it as some noise and it would be a little later in the evening. There was nothing they could do except apologize, but I wonder why didn't they make any complaints for the noise to the police to ensure the comfort of their customers or at least contact the restaurant to stop at a decent hour (especially since this is a restaurant they are recommending when you check-in and on the information in the room). Surely there were solutions so that we could have been able to sleep in the room we paid to sleep in, but apparently they did not care.

When I took the room, I said that I didn't find the order, and I took a long time to get the room. Driving is ok, parking is free and the room is too old. No quilt. Only one can be covered like a sheet. Asked the waiter to give the quilt, and gave two very shabby blankets. . . About 2 kilometers from the city, on the top of the mountain. The price is very poor

We booked this hotel for 2 nights primarily for the amazing location adjacent to the main Piazza del Campo and main ancient sites. Unfortunately, management (Leonardo) chose not to communicate in advance of our checking in and paying that most of the hotel would be occupied our first night by a private school of teenagers on tour. If there were any modern-day soundproofing, this wouldn't have been an issue. However, since the young guests wanted to party and were not well supervised by their chaperones, we expected management to step up and ensure the rest of his guests would be able to sleep before 1:30 am. In the evening (approx. 10 pm), I'd opened our door to see what the noise was about and gave an evil eye, unfortunately the older gentleman next door could only agree. At 12:25 am, I got dressed and left a note downstairs on the front reception desk as management didn't seem to be around nor dealing with the noise issue. In our civil note, we expressed our disappointment and that we couldn't sleep for hours when tired after a days travel to Siena. Just prior to checkout time the following morning, Leonardo chose to come to our door to discuss, and apparently hadn't appreciated that we hadn't woke him in the night instead chose to allow him to sleep as he had to run the hotel the next day. Apparently we were supposed to call him in the middle of the night. He raised his voice and told us ”we should have stayed in a better or more expensive hotel if we wanted quiet”. I told him, the room was clean and just fine, that we hadn't expected a 4 or 5 star hotel, but did expect to be able to sleep at night. We were accused of wqnting a free night as we had suggested some compensation in lieu of sleep as management hadn't successfully dealt with the noise problem. He refused to refund our second nights payment so that we could stay elsewhere, so had to stay again. We were looking for a compromise and admission that he hadn't been around to manage. Basically we were told off instead. What could have been resolved or at least smoothed over easily with a refund, a simple offer of a cappucino & croissant for breakfast or a minor price adjustment for our second night was not even considered by management. though breakfast was not included, he did supply for the private school but no one else??? Instead, he chose to be argumentative. We left with a very bad taste which has never happened before. We have travelled all over North America, Europe (numerous trips) and into South America for 40 years, staying in 1 - 5 star hotels, hostels, apartments... and never have we been treated or spoken too in such a crass way. This behaviour is not the way to regain business! Since we ourselves have been in a service business for over 36 years, we would never consider not addressing a valid problem or complaint, nor speaking to customers in this way. We feel Leonardo needs to be present, more management training, and better problem solving skills if he's going to be suc

We stayed here for three nights whilst on a fly drive holiday to Tuscany. The hotel is very modern and for us was definitely not a traditional Tuscan place. The main problem is that the bedrooms are just too small, fine if you are staying one night on a business trip but hopeless if you are staying more nights. When we arrived there were two coat hangers in the wardrobe although this was quickly rectified. The cupboards consist of an IKEA hangar in the wardrobe. To be fair the hotel did offer an upgrade at a cost on check in but we declined as the small suite smelt of cigarette smoke. The air conditioning is bizarre as you have to request reception to activate it for you and adjust the temperature - the room controller doesn’t do anything, it took us 2 days to realise. The staff are all very good and friendly. The evening meals are very good, traditional Tuscan albeit in a modern room. Breakfast only average and served in the basement room with so many people and hard surfaces it was very noisy. Reasonably well located for Chianti, Sienna and the villages to the south. It is a bit isolated and if you want to eat out at a restaurant you will have to drive.

Bed and Breakfast Fonte dei Tufi is a great location on its own but misses heat, charm and involvement. On its own it is a beautiful property. The room with bathroom is reasonably, well furnished with air conditioning and refrigerator. The breakfast is good, free choice what you want to eat. The service (including one of the receptionists) at breakfast did not show friendship. The receptionists are couch, say nothing more than necessary, don't invite any contact and look only at the desktop or phone screen. Maybe holiday forces? The garden where you can breakfast is poorly maintained, broken furniture, unherb and rough, and the garden does not invite to stay out for a little while at night. Siena is easy to reach with the car and outside the city walls is enough parking. In short, this B&B is still to improve in terms of personal approach and garden maintenance. Rooms, breakfast and cleaning were great.

Due to my stupid mistake, we booked the wrong week to the hotel next door...that's when Mr. Anthonio at the front desk came through like a knight in shining armor. THANK YOU FOR SAVING OUR TRIP!!! The breakfast was decent, and better than we expected, more than ample choices. The room was tidy and clean, close to all the main attractions (all about 10 minutes walking distance). Mostly importantly, this hotel has a lift, a must if you have large luggages. THANK YOU!

We were lucky to spend three nights at the Hotel Athena on our recent visit to Siena. Our room was comfortably large, nicely furnished, with a very comfortable bed with nice linens. The outdoor terrace and bar opened every evening at 5 (this is contingent on good weather, which we were fortunate to have); it's a lovely place to have a drink and enjoy the lovely view of the countryside and the sunset. Breakfast was included in our rate; the selection of breakfast items was good, with freshly baked pastries, scrambled eggs, a variety of meats, cheeses, and fruits, plus cereal and yoghurt. Guests were expected to make their own coffee from the espresso/coffee machine. The staff was helpful throughout; the receptionists were gracious, the bartender very professional. The historic center of Siena is a fairly easy 15-minute walk from the hotel (prepare for some hills along the way). The nearest restaurants are about 8-10 minutes away by foot; we didn't try the hotel dining room except for breakfast. We'll certainly consider the Hotel Athena again when next we're in Siena; it's convenient to the center of town, and really nicely appointed.